Blue Bay Travel Reviews
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Maldives Accommodation Booking
I got in touch with the company to ask about how much it would cost for a trip to the Maldives next year, giving them details about the resort and services we wanted. Jodie got back to me really quickly and was very professional. We emailed back and forth for about 10 days, and Jodie was really nice and made changes to our accommodation preferences without any hassle. Although they couldn't quite match a cheaper deal I found somewhere else, I was impressed by how quickly they responded and their good customer service. I'll definitely think about getting in touch with Jodie again for future holidays.
Holiday arrangements
I want to thank Izzie and the team at Blue Bay Travel for all their help with my holiday plans over the past few years. Whether it's booking flights or finding the best accommodation, they have always been knowledgeable and helpful, making everything easy for me. Izzie's careful eye for detail and her willingness to do more than expected for her customers really make her stand out. I have always been happy with the service I've received from Blue Bay Travel and I will definitely be using them for all my future travel needs. Thanks for always going above and beyond to meet my expectations.
All holiday bookings
I've been going on holiday for over five years now, always booking through the same travel agent. The deals they offer are amazing, and they always make sure to meet all my needs. What makes this travel agent special is their dedication to giving top-notch service that goes beyond just booking. They're there to help with any questions or worries, even after you're back home. Every holiday I've booked through them has been perfect - you get exactly what you booked. Knowing I can rely on them lets me relax and enjoy my holiday without a care in the world.
Recent booking experience
I've used this travel agency before and have always been happy with the service. But, my latest booking left me a bit disappointed. They didn't give me all the info I needed. They told me to call the airline to pick my seats, but they didn't mention the extra cost for standard seats or that I couldn't get extra legroom seats. It might not be a big deal to some, but it matters to me. Even with this issue, I might give this agency another chance in the future. I'll just make sure I have all the details straight before I confirm my booking.
Booking amendments and additional services
I got in touch to see if I could change my booking and include some extra services. The person I spoke to, Debbie, was really nice and helped me a lot. Even though we weren't talking face-to-face, she made it feel like a personal and easy experience. I managed to make the changes to my booking for a small admin fee and added extra leg room seats, priority boarding, and check-in with another airline for a bit extra cost. I've used this company before and after this good experience, I'll definitely use them again. A happy customer for sure!
Family holiday booking with Lynne
Lynne is absolutely brilliant at sorting out holiday bookings. I was really stuck on where to take the family for our holiday, but after just one call to Lynne, she managed to find us a fantastic deal at a beautiful hotel in Turkey. I'm really looking forward to it! Massive thanks to Lynne for being so helpful and reliable.
Holiday booking assistance
I had a great experience using the holiday booking assistance. The service I received was very helpful and knowledgeable, which made me feel really confident about my purchase. Normally, I book my holidays through a different website, but after this positive experience, I will definitely think about using this service again next time. The price I got was competitive, and I am really excited for my upcoming holiday because of the help I received. I would definitely suggest this service to anyone looking for a reliable and efficient holiday booking experience.
St Lucia booking
I value efficient and informative service, and I have to say I was really impressed with my experience booking a trip to St Lucia through Blue Bay Travel. When I called, a friendly and knowledgeable staff member answered and helped me with all my questions, making the booking process easy. Within 10 minutes, my booking was confirmed, and the next day I got all the paperwork and trip details I needed. It was a smooth and hassle-free experience that made me feel confident and excited about my upcoming trip.
Recent booking change
I had to change a booking for a holiday in 2025 and the service I got was really great. The lady I spoke to, Deborah, was quick, efficient, and super helpful, giving me all the info I needed. She even suggested some other places to go and made the change with a smile. Even when I had to speak to someone else on the weekend, they were just as polite and helpful. They worked late to get as much done as they could. In general, the service was fantastic.
Tailor-made holiday booking
I was so impressed by the consultant who helped me with booking my holiday. She was really patient and dedicated, making sure every little detail was perfect. We exchanged loads of emails and calls, but she didn't miss a thing. Thanks to her hard work, I got a holiday package that was totally tailored to me. I can't praise her enough for her amazing customer service and how she went above and beyond to give me exactly what I wanted.
Quick and efficient booking process
My experience with Lynne was absolutely amazing. She really knew her stuff and managed to secure a great deal for me in just 24 hours. I was so impressed by how efficient and professional she was during the whole booking process.
Honeymoon booking
I just booked my honeymoon through this company and I was really impressed with the service. The staff actually listened to what I wanted, took their time to explain everything, and sent over all the paperwork and confirmations quickly. They were so professional, friendly, and their prices were really competitive. It felt like they really cared about making it special for me. I'll definitely be using them again next time.
Holiday booking assistance
Tamsin was absolutely amazing in helping us with booking our holiday. She really went the extra mile, even calling me back when my signal was lost, just to make sure we could chat properly. Her help made booking our holiday super easy and smooth. Tamsin was not only helpful, but also really polite the whole time. In general, it was a really great experience with the service she gave.
Holiday booking
I came across this amazing holiday online and I had a few questions before booking it. So, I gave them a ring and had a chat with this lovely lady named Ellie Rawlings. She was absolutely brilliant, so friendly and efficient. She answered all my queries without any hassle, and now everything is sorted for my holiday. Couldn't have asked for better service. Big thanks to Ellie!
Beach holiday booking
I emailed them and was delighted when Kevin gave me a call just a few hours later. He had already looked into the holiday spot and flight upgrades, just like I asked in my email. Once I had all the info I needed, booking was easy and stress-free. Their service was faultless.
Booking holiday
I had a brilliant time booking my holiday! The person who helped me was really lovely and made sure I got everything I wanted. This is my second time booking with them and I always receive excellent customer service. I'm really excited to go on my holiday!
Family holiday booking
Lynne over at Blue Bay Travel was an absolute star when our original hotel plans fell through. She really went above and beyond, even working outside of her usual hours, to help us find a fantastic alternative at a brilliant price. Thanks to her expertise and hard work, my family was still able to enjoy our long-awaited summer holiday. I can't express enough gratitude to Lynne for all her help.
Holiday booking with David
David was absolutely brilliant! He assisted us in booking a fantastic holiday in Mauritius last month and he's already helping us plan next year's trip. He is really knowledgeable and responds to our questions promptly. The personal touch he provides is truly exceptional!
Maldives and Dubai trip
My recent trip to the Maldives and Dubai was absolutely fantastic. It was an amazing experience where everything went so smoothly, from the flights to the accommodation, and the whole package. The attention to detail and planning was spot on, making my holiday really unforgettable. I just want to say a massive thank you to Lynne for arranging such a wonderful trip.
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All holiday bookings
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