Brown Bag Reviews

: 21

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71% Would buy here again

Most relevant positive review

  2024-05-31
Lacoste product
I'm really pleased with the Lacoste product I bought from this shop recently. It was even be...Read on
G. Adams

Most relevant negative review

  2024-05-27
Dodgy business practices
My experience with this company was absolutely terrible. They closed down without giving us a ref...Read on
Dave Harris

Review with most votes

  2024-02-15
Authentic items from a closing
I recently bought some authentic items from a closing down sale. At first, I was a bit worried wh...Read on
Rob

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    Classy looking wears

    Y'all know that guys don't do too much clothing like ladies do. But each time we put on something, y'all know it must stay classy, fancy, attractive and recent. Yeah... That's why I enjoy staying on top the world with my wears. I like them girls staring at me when I walk pass them. My bags, I get from Brown Bag. My jeans I get from there too. Yeah. The most fascinating thing about Brown Bag wears and accessories is that they are authentic and longlasting. Yeah kinda expensive but y'all know no good thing comes cheap.
    But then, I decided to stick with Brown Bag cos for all I get, the quality equals the prices and the yeah that's it.


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    Jacket purchase

    I bought a jacket from this company recently and I must say I'm really impressed. Even though I saw some negative comments online, I took a chance and went ahead with my order and I'm really pleased that I did. The jacket arrived quickly, just two days after I placed my order, delivered by DPD. The delivery was smooth and easy, and the jacket was exactly as I expected - just perfect. I really liked how efficient and professional the service was, and I will definitely be shopping with them again. Overall, I'm really happy with my experience.


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    Jeans and t-shirt

    I came across this place online and it felt like deja vu - I'm sure I used to shop here in the past when they were all into those designer labels. But this time, I decided to try out some True Religion jeans and a t-shirt because the prices seemed too good to resist. I was ready to be disappointed, but much to my surprise, my order arrived quickly and the jeans fit perfectly. A success story in bargain hunting, if you ask me! I would definitely recommend giving them a try.


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    Online order assistance

    Aimee was absolutely brilliant when I had some trouble placing my order online. The app was playing up at the checkout, but Aimee was super quick to help out and walked me through placing my order on their website instead. I was really impressed by how efficient and professional the customer service team was. The delivery came in a flash and I was really happy with how everything was sorted out. Aimee's help made the whole ordering process easy and stress-free.


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    Lacoste product

    I'm really pleased with the Lacoste product I bought from this shop recently. It was even better than I expected, and the price was great compared to other places. The item fit me perfectly and I couldn't be happier with it. Plus, the delivery was quick, and I liked how they kept me updated. Overall, I was very impressed with the whole shopping experience at this store.


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    Lovely online purchase

    I bought something online and it looked nice, but honestly, it was even better when I saw it in real life. The quality was absolutely top-notch and I was really pleased with how nicely it was wrapped up. The quick delivery was an added bonus and I will definitely be coming back to buy more stuff in the future.


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    First time order to Netherlands

    As a newbie customer ordering to the Netherlands, I was a bit worried about facing import taxes and other delivery hassles. But, to my surprise, everything went really smoothly and ordering was a breeze. The delivery was quick and overall it was hassle-free. I was so happy with my first buy that I placed another order straight away. The only thing I'd ask for is to have more choices for women's products, as I felt the options were a bit limited.


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    Authentic items from a closing down sale

    I recently bought some authentic items from a closing down sale. At first, I was a bit worried when I didn't get a confirmation email and the website seemed a bit strange, but I just told myself to be patient. It took about a week for my order to arrive, but thankfully it did arrive on time. It turned out the website was being redirected because they were closing down. The items I got were real and I was happy with my purchase in the end.


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    Salad and sandwich combo

    Ordering from Brown Bag was so easy, it was a pleasure. The website was a doddle to use, and there were loads of choices to pick from. I was chuffed with the variety of brands they had in stock and their prices were really reasonable. This was my second order from Brown Bag in just a week, and both times have been trouble-free and enjoyable. The delivery was quick and the grub was top-notch, making for a proper tasty meal.


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    Excellent customer service experience

    I wanted to share about the fantastic customer service I received recently at this place. I had a bad experience at a big-name high street store before, so it was a pleasant surprise to encounter such professionalism and great service here. It's obvious that they really care about making sure customers are happy, and I appreciate that. I'll definitely be coming back here for all my needs in the future.


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    Chicken sandwich with chips

    Oh, you know what, I was actually quite nervous when I ordered the chicken sandwich with chips because I had seen some negative reviews. But guess what? It was the total opposite! My order arrived really quickly and everything was just spot on. The sandwich was really juicy and the chips were really tasty. All in all, I'm really pleased with my purchase and I would definitely go back for more!


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    Dodgy business practices

    My experience with this company was absolutely terrible. They closed down without giving us a refund and then had the nerve to redirect us to another website owned by the same group. It's a complete scam!


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    Smooth transaction - exactly as described, good price

    The whole buying process was really easy and hassle-free, from ordering to getting the goods. The item I bought was just as described, and I even got it for a bargain price which made me really happy. Thanks for the great service!


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    Diesel and Lacoste products

    My experience at that store was not great. The staff didn't seem very interested in helping customers, and I had to wait ages just to get someone to notice me. The prices were okay, but the poor service made it difficult to enjoy shopping there. And when my order eventually turned up, it was missing something, so I had to go through a lot of bother to get it sorted. All in all, I was let down and wouldn't suggest this store to anyone.


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    Outlet items with unlimited delivery

    I've bought stuff from this place before, and even though they're outlet items, they're good quality and I've had no problems with them. But, I'm having issues with the unlimited delivery service I paid for - it's not working at checkout. They keep asking for more delivery charges, which is really annoying. I have to pay up front and then ask for a refund, which is a pain. I won't be using this service again until they sort this out.


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    Order without paperwork, need to process a refund for sizing issue

    I've just received my order from this company, but it came without any paperwork. I need to get a refund because the size isn't right, but I'm stuck now. I can't find any contact details like a phone number or address to send the refund to because their whole website is sending me to another site. This has left me feeling annoyed and uncertain about what to do next. Companies should always give clear and easy-to-find contact info for customers to sort out any problems quickly.


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    Designer clothing purchase

    I bought some designer clothes from this online shop not too long ago and I'm afraid I haven't had the best time with their customer service. I sent back an item with special delivery like they asked, but I haven't heard anything about the return or refund even after sending a few follow-up emails. It's really disappointing to see a website that used to be so reputable and affordable go downhill since being taken over by a bigger company.


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    Christmas present delivery

    I couldn't believe it when my last-minute Christmas present order actually arrived on time! I was so sure it would be late, but Brown Bag really pulled through and got it to me before Christmas, despite all the postal strikes going on. I was really pleased and thankful for their quick service. I'll definitely be shopping with them again and will be telling my friends to do the same. Great job!


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    Lunch order

    I ordered lunch from this place recently, and I was really disappointed with how they handled the delivery. I didn't even get a confirmation email for my order. So, I decided to give the delivery service a ring, and they told me that the restaurant failed to give them my number for a heads-up text about the delivery time. Not cool. On top of that, the address I gave had some problems, which just made the whole delivery even more delayed. I even shot them an email to clear things up, but I didn't even get a reply. Not a great experience at all.


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