Cazaar32 reviews
This score is based on 32 genuine reviews submitted via BritainReviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly chucked it
Was ready to write this off as a novelty flop. Took the hat to the park; soft inside, a bit floppy, sits odd. They sent a replacement next day, all sorted.
Wrong flag, sorted
I wasn’t sure about ordering — had a rubbish delivery once — but when the wrong flag arrived I messaged them, they apologised and sent the correct one. Quite relieved, and a bit impressed.
Bit of a snag
Odd start — parcel held up by Evri, not their fault, but customer service were really brill and sorted it fast. I got my order just two days later, which was a real relief. Good prices, clear messages, cheers — would recommend, honestly.
Nearly put off, glad I didn't
Weird start — saw these Gonks on Instagram, gave them a go and one arrived smashed. I was wary, but Melanie sorted a replacement fast, delivery fab — told my mate.
Reluctant bunny purchase
Oddly, I nearly didn't get this little solar bunny — I thought it might look cheap. Used it in the front garden last evening and was pleasantly surprised; it lights up just like the photos, arrived quickly and the price felt fair.
Quick delivery, tricky sizing
I ordered a couple of outfits for a Halloween party last weekend. They arrived really fast, which was great — just in time. First impression of the fabric was okay. Trouble was the sizing. Even after upsizing they were pretty small and didn't sit right. I sent them back but had to pay about £4 for the return, which stung because the refund only covered the items. Bit annoying, but glad delivery was prompt so I could try them. Check sizes and add postage cost before ordering.
Rainy Tuesday rescue
On a rainy Tuesday I was scrolling Instagram and saw one of their costumes — my mate had sent me the link, so I ordered on a whim. The site is easy to use and prices are among the best for fancy dress. I chose next‑day delivery because I needed it for Saturday, but somewhere during checkout the delivery switched back to standard (I only noticed after paying). I emailed them, not expecting much, and to my surprise they found my order and upgraded postage for free. It might still have been tight for the weekend, but they tried hard and that counted. I've told my sister about them.
Clockwatching for a costume
I’d ordered a fancy dress on Thursday because we had a mate’s birthday bash on Saturday and I really needed something decent (my old outfit tore the week before — long story). Paid for next‑day, got a shipping notice that oddly said 48 hours with the courier. rang straight away, spoke to someone helpful (Melanie, I think) who said they dispatch next‑day with that service so it should be okay. Friday nothing arrived. Saturday the tracking app showed the parcel at the local hub and listed for delivery that day — looked good until it stayed at the same status at 4.30pm; our courier is usually round by four so I started to suspect it wouldn’t turn up. I called again, Melanie was calm, explained options and said if it missed the delivery I could refuse it and they’d get it back. Sunday the driver did turn up, I refused as instructed. The moment I knew I was satisfied was Monday morning when Melanie emailed to confirm they’d received notice of the refusal and had already issued a full refund — quick, no faff. I was sceptical beforehand because of the mixed messages about the service, and because I’d been burned by late deliveries before, but the way they sorted the refund and the clear communication changed that. So, not flawless on delivery timing, but solid on handling problems and refunds, which matters to me.
Comfortable sofa purchase
Although one of the cushions was missing when the sofa arrived, the customer service team sorted it out really quickly by sending a replacement, which arrived promptly. The sofa is comfy and good quality for what I paid.
Item with issues
I recently bought something from this company and had a little problem with it. So, I got in touch with their customer services team for help and they were really great. The lady I talked to was so friendly and knew exactly what she was doing. She sorted out my issue quickly and professionally, making the whole thing really easy and nice. It's obvious that this company really cares about their customers, and I really appreciate the good experience I had with them.
Gazeebo
I recently bought a Gazeebo from Cazaar from a third-party seller. The surprise was that it arrived in just 2 days when I was expecting to wait for 10 days. It was in perfect condition, all complete with nothing missing. The quick delivery and the quality of the product made me really happy. So, thanks a lot, Paul.
Faulty product refund
I recently bought something from Cazaar and it turned out to be faulty, which was a bit disappointing. But I have to give credit to Manager Melanie for her excellent service. She dealt with the refund quickly and made sure I was looked after. Even though it was a hassle to get a faulty item, I was really impressed with how fast they sorted it out.
Some cool stuff
Wow, I recently ordered some really cool stuff from this place and I was pleasantly surprised at how quickly they sent it out. Initially, I was worried there might be an issue with my order, but they managed to sort it out in no time. The customer service was absolutely fantastic, they were incredibly helpful. I would definitely give them 5 stars!
Authenticity concern
I can't believe the nerve of this company! I placed an order and they went and cancelled it because they suddenly had doubts about its authenticity. But hold on a minute, didn't they tell me it was authentic when I specifically checked with them before placing the order? It's crazy how they didn't even consider the hassle I've been through, especially now that Black Friday deals are no longer on offer.
Costume for World Book Day
I ordered a costume for World Book Day from your shop and I must say, I was really impressed with the service I got. The whole ordering process went very smoothly and efficiently. I was so happy to see my costume arrive the very next day - that was a pleasant surprise! The delivery was super quick, and the costume got to me just in time for the event at my child's school. I'm really happy with how everything went and I will definitely be coming back to shop with you again in the future.
shoes, dress, and accessories
Oh my gosh, the Cazaar website is just incredible! I got these amazing shoes, a really cute dress, and some awesome accessories. The delivery was super quick, and the prices were really good. Also, the customer service team was incredibly helpful and quick to respond to all my questions. I am so impressed!
3 costumes
I ordered three costumes and they arrived the next day with free shipping. The quality of the costumes is amazing, they are really well made. I will definitely be shopping here again.
Defective batteries replacement
I bought some batteries from Cazaar not long ago, but they ended up being faulty. When I got in touch with customer service about it, I was really pleased with how quickly and helpfully they dealt with the situation. Melaine was particularly great and got a fresh set of batteries sent over to me promptly. Happy to say that these replacement batteries are doing the job just fine. I've deducted a star from my rating because of the hiccup with the first set of faulty batteries, not because of the fantastic response and fix from the company. All in all, I'm really pleased with the service I got.
Quick delivery and great customer service
I really loved how quickly they got back to me on email when I had questions. My order arrived really quickly after being sent out, and I was super happy with everything. The whole experience was great, and the products were really good quality. Big thanks to Melanie, the customer service rep, for being so helpful and friendly. I definitely recommend them!
World Book Day Costumes
I bought some costumes for World Book Day for me and my teaching mates the other day. But, I made a mistake and forgot to add two costumes to my order. When I got in touch with customer service, they were really helpful and let me cancel my first order and make a new one without any hassle. Now I'm looking forward to getting my hands on the costumes for World Book Day.
About Cazaar
Introducing Cazaar: A One-Stop Shop for All Your Needs
When it comes to finding a reliable and convenient online shopping experience, look no further than Cazaar. As a leading e-commerce platform, Cazaar offers a wide range of products and services that cater to the diverse needs of consumers across the United Kingdom. With a commitment to customer satisfaction and a user-friendly interface, Cazaar has quickly become a go-to destination for English consumers seeking quality products, exceptional customer service, and hassle-free shopping.
With the ever-changing landscape of online shopping, reviews and opinions from fellow shoppers are crucial in making informed decisions. At Cazaar, the company recognizes the importance of customer feedback and experiences. Hence, they have partnered with BritainReviews, a trusted review platform, to provide customers with a transparent platform to share their experiences and read unbiased reviews about the company and its products.
What is Cazaar: A History of Excellence
Founded in 2010, Cazaar has established itself as a prominent player in the online retail industry. With a mission to provide customers with easy access to a wide range of products, Cazaar has been committed to offering a diverse selection, competitive prices, and exceptional customer service. Over the years, the company has built a reputation for its reliability, efficiency, and commitment to customer satisfaction.
One of the unique selling points of Cazaar is its hand-selected seller model. The company carefully curates a selection of sellers to ensure that customers have access to high-quality products from reputable vendors. By partnering with trusted sellers, Cazaar maintains a high standard of quality across its product offerings.
Cazaar is dedicated to continuously improving its services and enhancing the customer experience. Through ongoing innovation and a customer-centric approach, Cazaar has become a trusted name in the online shopping industry.
Products and Services of Cazaar: Tailored to Meet Your Needs
Cazaar offers a wide range of products and services that cater to various categories, ensuring that customers can find everything they need in one place. From fancy dress costumes and gaming accessories to clothing, pet products, garden and DIY supplies, home and leisure items, gifting options, and toys, Cazaar has something for everyone.
With a focus on providing customers with high-quality and reliable products, Cazaar carefully selects its sellers and ensures that all items meet the necessary standards. Whether you're looking for the latest trend in fashion, essential gardening tools, or unique gifts for special occasions, Cazaar has you covered.
Reviews from fellow customers play a crucial role in helping individuals make informed decisions. With BritainReviews, Cazaar customers can read and share their experiences, providing valuable insights for others who are considering purchasing products from the platform.
Leave a Review for Cazaar: Share Your Opinions and Experiences
At Cazaar, customer satisfaction is of utmost importance. The company values the opinions and experiences of its customers and encourages them to leave reviews on BritainReviews. By sharing your feedback, you not only contribute to the growth and improvement of Cazaar but also provide valuable insights for others looking to make informed purchasing decisions.
Whether you've had a positive experience with Cazaar and want to praise their exceptional service or encountered any issues that need addressing, leaving a review on BritainReviews allows you to voice your opinions and help others navigate their online shopping journey effectively.
Join the Cazaar community and make your voice heard by sharing your Cazaar reviews on BritainReviews today!
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Contact Information
Unit 3 40 Comet Way, Southend on Sea, Essex
SS2 6GD southend
United Kingdom
Categories Cazaar
Online shopping | Electronics Reviews & Experiences | Office, Hobby & Party Reviews & Experiences
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Last update: November 2025
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Review with most votes
High-quality product, accurate
I bought this really good product from the shop recently and I have to say, I was really impressed by how accurate the description was. It was exactly like they said it would be... Read onBy: Lewis Cooper