Cazaar Reviews

: 24
96% Would buy here again

Most relevant positive review

  2024-05-30
Comfortable sofa purchase
Although one of the cushions was missing when the sofa arrived, the customer service team sorted ...Read on
Lizzie

Most relevant negative review

  2024-05-19
Authenticity concern
I can't believe the nerve of this company! I placed an order and they went and cancelled it ...Read on
Elizabeth

Reviews (24)

  (19)

 (4)

  (0)

  (0)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Defective batteries replacement

    I bought some batteries from Cazaar not long ago, but they ended up being faulty. When I got in touch with customer service about it, I was really pleased with how quickly and helpfully they dealt with the situation. Melaine was particularly great and got a fresh set of batteries sent over to me promptly. Happy to say that these replacement batteries are doing the job just fine. I've deducted a star from my rating because of the hiccup with the first set of faulty batteries, not because of the fantastic response and fix from the company. All in all, I'm really pleased with the service I got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lithium batteries

    The lithium batteries from this company are really good quality and are much cheaper than other brands. I've found that they last just as long in my blink camera as other batteries, and I've also been using them in other devices instead of alkaline batteries because they're better for the environment. The customer service is brilliant too. They sorted out a problem quickly when I received the wrong size battery in my last order, and they were really helpful and friendly when communicating with me. Overall, this company is definitely the best choice for batteries.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Costume for World Book Day

    I ordered a costume for World Book Day from your shop and I must say, I was really impressed with the service I got. The whole ordering process went very smoothly and efficiently. I was so happy to see my costume arrive the very next day - that was a pleasant surprise! The delivery was super quick, and the costume got to me just in time for the event at my child's school. I'm really happy with how everything went and I will definitely be coming back to shop with you again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Last minute 70s or 80s costume for son

    I've recently popped into this store at the last minute to find a 70s or 80s costume for my son's school event. The staff there, Issy and Melanie, were absolutely amazing. Even though it was almost closing time, they went out of their way to help us. They not only helped us come up with some creative costume ideas but also managed to deal with my fussy 11-year-old son very patiently and kindly. Thanks to their exceptional service, we left the store feeling really happy and thankful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Comfortable sofa purchase

    Although one of the cushions was missing when the sofa arrived, the customer service team sorted it out really quickly by sending a replacement, which arrived promptly. The sofa is comfy and good quality for what I paid.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Item with issues

    I recently bought something from this company and had a little problem with it. So, I got in touch with their customer services team for help and they were really great. The lady I talked to was so friendly and knew exactly what she was doing. She sorted out my issue quickly and professionally, making the whole thing really easy and nice. It's obvious that this company really cares about their customers, and I really appreciate the good experience I had with them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-quality product, accurate description

    I bought this really good product from the shop recently and I have to say, I was really impressed by how accurate the description was. It was exactly like they said it would be, and the quality was really high. Even when I needed an invoice a few months later, the customer service team were really quick to help and emailed it to me the next day. I'm really happy with the whole experience and I would definitely shop here again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress exchange

    I bought something from Cazaar the other day and had to swap a dress because it was too big. It was a breeze thanks to the great service from Abby. I really liked how she helped me find the right size. And guess what? The dress was even cheaper than on Amazon! That was a nice surprise. All in all, I'm really happy with my time at Cazaar and I'll definitely think about going back there again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty item query resolved efficiently

    I had a problem with something I bought and got in touch with customer service for help. I was really happy with how quickly and well they sorted out my issue. The person I spoke to was helpful, polite, and fixed things straight away. I thought they were really professional and knew their stuff. I'm really pleased with the service I got and would recommend this company to anyone. Well done!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    World Book Day Costumes

    I bought some costumes for World Book Day for me and my teaching mates the other day. But, I made a mistake and forgot to add two costumes to my order. When I got in touch with customer service, they were really helpful and let me cancel my first order and make a new one without any hassle. Now I'm looking forward to getting my hands on the costumes for World Book Day.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gazeebo

    I recently bought a Gazeebo from Cazaar from a third-party seller. The surprise was that it arrived in just 2 days when I was expecting to wait for 10 days. It was in perfect condition, all complete with nothing missing. The quick delivery and the quality of the product made me really happy. So, thanks a lot, Paul.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty product refund

    I recently bought something from Cazaar and it turned out to be faulty, which was a bit disappointing. But I have to give credit to Manager Melanie for her excellent service. She dealt with the refund quickly and made sure I was looked after. Even though it was a hassle to get a faulty item, I was really impressed with how fast they sorted it out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Some cool stuff

    Wow, I recently ordered some really cool stuff from this place and I was pleasantly surprised at how quickly they sent it out. Initially, I was worried there might be an issue with my order, but they managed to sort it out in no time. The customer service was absolutely fantastic, they were incredibly helpful. I would definitely give them 5 stars!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Authenticity concern

    I can't believe the nerve of this company! I placed an order and they went and cancelled it because they suddenly had doubts about its authenticity. But hold on a minute, didn't they tell me it was authentic when I specifically checked with them before placing the order? It's crazy how they didn't even consider the hassle I've been through, especially now that Black Friday deals are no longer on offer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    shoes, dress, and accessories

    Oh my gosh, the Cazaar website is just incredible! I got these amazing shoes, a really cute dress, and some awesome accessories. The delivery was super quick, and the prices were really good. Also, the customer service team was incredibly helpful and quick to respond to all my questions. I am so impressed!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 costumes

    I ordered three costumes and they arrived the next day with free shipping. The quality of the costumes is amazing, they are really well made. I will definitely be shopping here again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery and great customer service

    I really loved how quickly they got back to me on email when I had questions. My order arrived really quickly after being sent out, and I was super happy with everything. The whole experience was great, and the products were really good quality. Big thanks to Melanie, the customer service rep, for being so helpful and friendly. I definitely recommend them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Traffic cone costume

    I bought a traffic cone costume from this shop not long ago. The design was really cool, but I was a bit let down when I discovered that the foam underneath ripped after only wearing it for a day. It's a shame that the costume isn't more durable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, excellent customer service

    I was over the moon with my recent purchase from Cazaar. The thing I bought arrived quickly and in top-notch condition. What really stood out to me was the customer service I got. There was a small hiccup with my order, but they dealt with it swiftly and efficiently. I'll definitely be coming back to shop here again in the future.


Others also viewed