Chronext Reviews
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Reviews (21)
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New watch purchase
I wanted to get myself a new watch and thought I'd give Chronext a shot since I couldn't easily get to an authorised dealer. The sales rep I spoke to was really responsive and polite, which I liked. However, there were a few things that bothered me about the whole experience. Firstly, the shipping process wasn't great. The package was passed from one courier to another, and for four days, the tracking information didn't update, which made me a bit worried. When the watch finally arrived, I noticed that the strap was a bit creased and the Nomos envelope that should have been with it was missing from the leather case. Despite these small issues, they did include a dealer-signed warranty card, and the watch itself has been keeping good time within COSC tolerance after two weeks of use. Overall, I'm happy with my purchase, but I think it's important for other customers to know about these things before ordering from Chronext.
Quick and easy purchase
The website was really easy to use, and I liked that the price included taxes, import fees, and shipping. I decided to pick up the watch in person at one of their lounges, which turned out to be a brilliant idea because they adjusted the bracelet for free. The delivery to the lounge was quick, and booking an appointment was simple. Mr. Chubarov, who assisted me after I made the purchase and delivered the watch, was incredibly friendly, welcoming, and knowledgeable. He clearly knew a lot about watches and shared some fascinating facts about the watch's history. The watch itself was even better than I expected, and the price was very competitive. All in all, it was a brilliant experience.
happy experience shopping from Vic
I needed a vintage luxury watch for a function I needed to attend. I love luxury watches and I have such a great collection. So, while going through some vintage watches online, I came across this particular vintage watch that caught my fancy. I looked up the store from where I could buy it and it was from Chronext. After going through their page and checking reviews, I decided to shop from them. I placed an order for the vintage watch and it was delivered to me within 3 days. It was exactly what I wanted, and the price was quite affordable. I am happy with Chronext and will shop from them again. I recommend Chronext to anyone looking to buy quality luxury watches.
Watch purchase
I had such a great experience purchasing a watch from Chronext. The watch was exactly as described, so much so that I even double-checked with the brand. The delivery was super quick, and my watch arrived securely packaged with all the necessary paperwork in perfect condition. I couldn't have asked for a better experience! I will definitely be coming back to Chronext in the future. Big kudos to the Chronext team for providing exactly what every watch lover hopes for. And having someone available over the phone to help international customers is just the icing on the cake.
Purchase of a popular watch at a great discount
I had a really great experience with Chronext. I managed to buy a watch that was in high demand at a big discount, which I couldn't find anywhere else. Even though the delivery estimate was quite long, the company kept in touch really well and my watch arrived much sooner than expected. I was really pleased with the customer service and the watch itself was top quality. Overall, I had a fantastic time and would definitely suggest Chronext if you're looking to buy a new watch.
Luxury watch purchase
I had a fantastic time buying my luxury watch from Chronext. Everything went really smoothly with my order, and Valentino who helped me out with customer service was excellent. Even though there was a little delay with customs, my Rolex still turned up on time and looking as perfect as ever. This was my second time buying from Chronext, and I have to say, they are a company you can count on. I was a bit unsure about splashing out on such a pricey item online, but Chronext really went above and beyond. I'll definitely be coming back for more purchases in the future.
Hassle-free first-time experience
This was my first go with this service and I must say, I was pretty impressed! Everything was dead simple and easy, from having a browse on the website to making my order. I liked how they kept me in the loop with clear communication and updates at every stage. The shipping was quicker than I expected and when my watch arrived, it matched up perfectly with what was described online. All in all, a top experience that's definitely left me feeling like a happy customer.
Longines Big Eye Watch
I bought a watch from this company recently and it was a pleasant surprise. They kept me informed with weekly emails about my order, and the watch arrived on time just as they said it would. Everything went smoothly, and to top it off, I got a discount from a lovely lady called Jenni. The discount code "JENNI" was a nice bonus and I really appreciated it. All in all, it was a fantastic experience.
Positive experience
My time with Chronext was actually pretty good. I was a bit unsure at the beginning, but the customer service team were really helpful the whole way through. I had no issues arranging my pick-up and everything went without a hitch. The person who assisted me in Munich was great and ensured I was satisfied with my buy. All in all, I've got only good things to report about my time with Chronext.
Quick and informative order process
I was really pleased with how professional they were in dealing with my order. They kept me updated every step of the way from when I placed the order. The delivery was on time, just like they said it would be. The delivery went well and the staff at the showroom, especially Mr. Chubarov, were really helpful. I didn't have any problems with the prepayment, which made the whole process easy.
International purchase
I was a bit unsure about buying something internationally, being in the US and all, but I had a great experience with Chronext. They kept me updated every step of the way which was really nice. The shipping was quick and on point, and they even showed gratitude for my trust in them. I had no worries at all, so I would definitely purchase from them again without any doubts.
Breitling watch purchase
My Breitling watch arrived right on time and was handed over to me in perfect condition. The communication with the shop was really straightforward and easy. I had to cancel another order, but it was sorted out quickly and without any hassle, and I got my money back within a few days.
Early delivery, friendly service
I ordered a watch and it arrived earlier than expected! Mr. Tacconelli at the shop was really lovely and knew a lot about watches. I felt so valued and cherished. I'll definitely recommend this place to all my friends!
Watch purchase
Recently, I bought a watch from Chronext and I must say, it was a pretty good experience. The only thing was, the watch wasn't adjusted to fit my wrist like I asked, but it wasn't a big problem for me. The customer service was really great, with everyone being really helpful and keeping in touch with me the whole time.
Quick delivery, great packaging
I was really impressed with how fast my order arrived, the packaging was really secure and everything was in perfect condition when it arrived. I'm really pleased with how it all went.
Selling my watch
I sold my watch on this platform not too long ago, and I've been having a real nightmare trying to get paid for it. Even after sending several emails and being given promises that I'd get paid on the next run, I still haven't received a single penny. It's so frustrating and honestly quite disappointing.
Watch purchase
My time at Chronext was absolutely wonderful. I popped into the store to have a look at their watches and ended up buying one after a really good chat with the helpful staff. The service was top-notch, and I definitely wouldn't think twice about suggesting Chronext to anyone else.
Quick sale
I sold a watch through this company not long ago. Everything started off well, but it took longer than I thought to get paid for my watch. Like some other people have mentioned in their reviews, I also had to wait for the money from my item. It was really annoying not getting any replies to my emails and being told on the phone that I'd be paid soon when that didn't happen. I don't see the point in keeping a customer's money for so long, it just causes them stress and upset. Eventually, after waiting for quite a while, the money did come through, thanks to the support team and one person in particular called Maurizio.
Selling my watch
I was really let down when I tried to sell my watch through Chronext. Everything took way longer than I thought it would and I came across a lot of problems. The customer service team didn't communicate well and I had to wait ages to get paid. It was so annoying. I wouldn't suggest using Chronext to sell your watch.
Review with most votes
International purchase
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