Ego49 reviews
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Quick response and great service
Isn't it just the worst when you make a mistake with your address and end up delaying your order? I really can't stand it! Luckily, the customer service team here was really efficient and sorted it out in no time. Plus, the clothes are top-notch quality!
Mystery
I would strongly advise against going to this place! I bought something, but I never got an order confirmation or any details about delivery. They took my money, but my order never arrived. It was a nightmare trying to reach customer support because the link on the website wasn't working. I've never felt so cheated before. Don't trust any good reviews, they could be fake. Just look at the lack of updates and responses on social media - it's a clear sign that this business is shady. Save yourself the trouble and avoid this place completely.
Technical difficulties with payment
I recently bought something from the website and had a bit of trouble with paying. I picked out what I wanted, went to checkout, but the order got stuck and the payment didn't work like it should. I had to refresh the page and have another go to make it work. It was really annoying and took longer than it should have. I reckon it would be good if the website sorts out these issues so folks can have an easier time shopping in the future.
Online shoe purchase
I bought some shoes online recently, but the whole experience was a bit of a nightmare. When I tried to pay for my order, the website messed up and charged me twice, but I never got a confirmation email. When I tried to sort it out with customer service, they were useless and didn't even bother to get back to me. It's really disappointing to see a company with a good reputation have such rubbish customer service.
Clover bracelets
I bought two clover bracelets, they were really nice! Unfortunately, one of them broke, so I got in touch with customer service. They were so lovely and sent me a replacement straight away. Now I've got two lovely bracelets that I absolutely adore! I will definitely be purchasing more things from them.
Return query
I am so impressed with the customer service here. I had a question about a return and I received a lovely response from the team within an hour of emailing them. Thank you for being so quick and helpful, you definitely made my day!
Clothing and sunglasses purchase
I'm really disappointed with this company. Their customer service was shockingly bad. I ordered 2 t-shirts, 1 pair of joggers, and 1 pair of sunglasses, but when I returned everything, I only got a refund for 2 items. I contacted them to ask about the missing refund and they said one of the t-shirts couldn't be refunded because of a supposed "body smell," which they tried to prove with a photo. It just doesn't make sense to me - I tried everything on, so why would only one t-shirt have a smell?
gift order address change
I wanted to send a gift from Ego to someone special, but I made a mistake with the address and put the wrong one in. I immediately sent an email to see if I could correct it and Angelique was amazing! She replied very quickly and fixed the address so the gift could be sent to the correct place. I am really pleased with their customer service, they truly saved the day!
Query resolution
I had a problem with my order so I contacted customer service. Angelique got back to me quickly and was really helpful in sorting it out. Her quick and efficient communication made everything easy and stress-free. I'm really pleased with the service I received from Angelique and the customer service overall at this company.
Pre-order with exceptional customer service
I recently placed a pre-order with this company and I have to say, the customer service I got was absolutely outstanding. Angelique and the rest of the team really went the extra mile to help me sort out my pre-order and make sure it was shipped out quickly. The products I received were fantastic quality and I am extremely pleased with my purchase. The whole process was really easy and stress-free, all thanks to the friendly and knowledgeable staff who made sure everything went smoothly.
Recent order experience
I had a problem with my order recently - I got a faulty item and part of it was missing. It was a bit tricky to sort out at first, until I contacted customer service. I was really happy when Angelique got back to me quickly and sorted everything out efficiently. She dealt with my issues professionally and gave me the solutions I needed. I'm really grateful for her help and think she's the top member of the customer service team. Thanks a lot for your help, Angelique.
Item not delivered
I bought something online and was meant to get it delivered by a carrier. But now the carrier is saying they delivered it, even showing a photo that wasn't of my house. I've got security cameras at the front and back of my place, so I know they never came. When I called them to explain, the photo suddenly disappeared. I'm really let down and fed up with this whole situation.
Messed up my order
I ordered something and accidentally made a mistake, but Lucy was amazing and sorted it out really quickly, like lightning speed! She was so friendly and helpful, I would definitely have a chat with her again, top marks.
Shorts and t-shirt
I bought some really cool shorts and a funky t-shirt from a website, but when they finally came, they looked nothing like what was shown online! And on top of that, the sizes were way off - it was so annoying! I ended up spending a whole week going back and forth with customer service just to organise a return. And would you believe it? I had to fork out my own money to send back the wrong items. I'm not happy about it at all!
Quick delivery needed
I was really in a pickle when I urgently needed a product and ran into a processing problem with my order. Luckily, Luna from customer service was an absolute star and sorted out the issue straight away. She went the extra mile to make sure my order was processed within 24 hours and even threw in next day delivery as an apology. I was seriously impressed with the top-notch service I got and felt like a valued customer. Luna definitely deserves a 10/10!
Jewelry purchase
The products are really good, but I have to say I was disappointed with the customer service. They said they would get back to me in 2 days, but it actually took 6 days to hear from them. And even then, they didn't answer my question about whether the jewellery was waterproof. It was annoying to be told they would let me know when they had more info, when it was actually a straightforward question that should have been answered quickly and clearly.
sunglasses order for holiday
I bought these sunglasses for my upcoming holiday and I was really looking forward to having them with me on my trip. But then I received an email confirming that they were actually on pre-order. I quickly contacted customer service to ask for more information and was told that my order had been cancelled and that I would receive a refund. It's been more than 3 weeks now and I still haven't got my money back. I got in touch with customer service once again but now they're not responding to my emails. I am very frustrated with the poor communication and lack of follow-through on their part.
Next day delivery
I paid extra for next day delivery, but it's been four days and my order still hasn't been processed. I know delays can happen, but this is just not on. I was hoping for better service from this company. It's all been a bit disappointing, to be honest.
Ordered skirt, lost parcel
I ordered a skirt from this place recently, and let me tell you, the service was a disaster. Trying to find my lost parcel has been a nightmare. It's been weeks and Royal Mail still hasn't found it. The lack of communication and tracking information from the start is so frustrating. Who doesn't give a tracking number these days? I had to ask them for any details, and all I got was that my parcel is likely lost. Thanks for letting me know, I suppose.
Clothing purchase
I've been a loyal customer of this company for quite a while now because I've always loved the quality and style of their clothes. But, my last order went wrong - the payment got taken, but I never got my stuff. I tried reaching out by email, but I haven't heard back yet. To top it off, the item I wanted is now out of stock. I'm feeling really annoyed and let down by the lack of communication and customer service this time.
About Ego
Shoes are the most important part of an outfit. If they?re not comfortable enough, you could be left in pain after every time you wear them. Therefore, it?s important to find shoes that fit you best. But where can you get them? One of the establishments that specialise in the sale of shoes is Ego. However, it?s always better to read customer reviews online before you make your purchasing decisions. Shoes should be made of high-quality materials to offer comfort and sole support for your feet. Therefore, read Ego reviews to get some idea of what shop and brand Ego truly is.
About Ego
Ego UK is an online shoe store based in the UK. In their own words, they sell trend-led sassy footwear for stylish shoeaholics around the globe. Seeing as it is a brand popular with some celebrities, opinions seem to lean towards the positive. Ego originated from a brick-and-mortar store founded by Mohammed Fiaz in 1976. Since then, in 2015, his nephew, Usman Riaz, and son, Adeel Fiaz, picked it up and helped transform it into the successful fashion brand it is today.
Is Ego a good brand?
Ego is currently known as one of the fastest-growing brands in the UK. They design and manufacture their shoes and then ship them to stores that have them available for sale. They also sell their shoes in their online store, open to anyone worldwide. Their products are made cost-effectively, allowing most people access to affordable, high-quality clothing and shoes.
Products & Services of Ego
You can order all the shoes featured on Ego? website online. Ordering is as easy as just clicking on the shoes you want and adding them to your cart. After looking at some reviews, it?ll be clear to see what is available and what is popular. If you?re shopping for a specific purpose or occasion, consider looking at the general trends on their site. These include colour pop, frill seeker, all that sparkle, in the detail and cash cool, and shoes for wedding guests, holidays, Halloween, Christmas, parties, proms, festivals and more. Although they specialise in shoes, they do have clothes for sale.
Ego reviews
They offer heels like floral heels, heeled sandals, stiletto heels, lace-up heels, heeled mules, Perspex heels and platform heels. Their boots catEgory contains long, floral, ankle, lace-up, sock boots and biker boots. For more information on boots, look at the Ego boots reviews available. Not a real fan of heels? Fortunately, they also offer flats like trainers, gladiator sandals, flat floral shoes, platform espadrilles, sandals, and sliders. And they also sell shoes in materials like velvet, satin, peep toe and some other materials and styles.
Ego clothing reviews
Although Ego is predominantly known as a shoe brand, they also manufacture and sell clothes aimed at fabulous and fierce individuals. They sell clothes that need minimal effort and time to get dressed in or maintain, as well as outfits that ?slay?. The clothing catEgories they have for sale are dresses, co-ords, jackets, tops, body suits, trousers, knitwear and skirts. In addition, the shirts they have available are long sleeves, crop, going out, and black tops. Co-ords are two-piece sets, so Tops and trousers with matching colour prints or fabrics. A bodysuit is a one-piece form-fitting or skin-tight garment covering the torso, crotch, and sometimes the legs, hands, and feet.
Additional Services of Ego
After completing your payment, Ego will send the items to your home. For orders placed by noon, delivery could take 2-5 working days, and if placed before 10 pm, you might even be eligible for next-day delivery, depending on your location. Parcel tracking is available for ease of mind, and their main delivery service is Royal Mail. They offer free standard delivery on all orders over a certain amount. Students can benefit from their 25% student Ego discount code. Joining their mailing list will award you 15% once off the price of the next order that you place on their website. There?s also an Ego sizing guide to help you find the right shoes. If you encounter any problems or complaints, the best action is to contact their customer service department. Email: Help@Ego.co.uk
Compliments, Complaints, and Tips for Ego
Does your shoe collection already contain shoes, flats, heels or boots from Ego? Is Ego legit? Share your feedback; many would love to hear all your opinions and experiences with this shoe brand. Did their customer service bring the right shoes to you within a reasonable delivery period? How comfortable and durable are their shoes? Did you receive the correct size, and how did it fit? But what can be expected from their products? Will their footwear genuinely be comfortable enough to support you all day? Is the material and construction of the shoes durable and sufficient for long-term use? Where does Ego stand on terms like customer and delivery service? And how did their customer service department respond to your questions or complaints? Write a customer review and tell the company and potential customers what you think about Ego. Can you walk in shoes from Ego all day? Please write Ego website reviews about their flats, sandals, heels, boots, espadrilles, platform shoes and sliders. These Ego UK reviews will provide others with an answer to questions like, ?is Ego Legit? observations, remarks, and opinions could help them to decide if Ego is their new preferred shoe supplier.
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Contact Information
Categories Ego
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 26 October 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
update for late delivery
i have spoke to the customer service manager at ego who, very kindly offerd me a disscount and a refund for the delivery. i have used this service before so hopefully it was a f... Read onBy: nadine