Joom - Overall Rating based on 24 reviews
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Bluetooth 5.0 Sunglasses Headset
The TWS Smart Bril Draadloze Bluetooth 5.0 Headset Sunglasses are a fantastic invention for anyone who loves listening to music or taking calls when they're on the go. The design is really cool and up-to-date, plus the sound quality is top-notch. Personally, I think the anti-blue light function is a brilliant touch, especially for those marathon listening sessions. The hands-free calling feature is super easy to use, and the outdoor sunglasses are a handy addition on sunny days.
Telescopic extension spray pole nightmare
I bought this spray pole for the garden, but it didn't come with a nozzle. I asked if they sold one, and they just said to look for it myself. I tried searching but couldn't find a match. Well, that's a lesson learned - won't be buying from them again.
Three separate items
I recently bought three items, but I was disappointed that each one was sent separately. It was a real pain for me as I had to keep going back and forth to the post office, which is quite far from my house. It would have been much easier if they all came in one package. This would have saved me time, effort, and also helped reduce the carbon emissions from multiple shipments. I hope you can take this feedback on board for future deliveries to make things better for customers like me.
Online shopping experience
My time with the company has been really good. The customer service is top-notch, they're always friendly and helpful. I think their way of doing business is great, although sometimes the delivery times can be a bit hit-and-miss. But overall, I'd definitely suggest them to other people.
Tablet purchase
I bought a tablet off the website not too long ago, and lo and behold, the touch screen decided to stop working after a mere two months. Customer service didn't offer much help and basically told me to sort it out with the manufacturer. But when I reached out to the manufacturer, they said they couldn't do anything because I didn't buy the tablet straight from them. So now I'm stuck with a pricey paperweight.
Quick delivery, accurate products
I have to say, I was really happy with how fast my order arrived and how accurate the products were. It can be a bit risky ordering things online, but this time I got exactly what I was expecting from the pictures. Just wanted to let you know you're doing a great job - keep it up!
Recent Joom purchase
I recently bought something from this website and I have to say, I'm really happy with the quality of the items I got. The team there were quick to respond and made everything easy. Plus, knowing they have a money-back guarantee made me feel at ease in case anything went awry. Overall, based on my experience, I'd definitely suggest this site to others.
Online shopping experience
I've recently started using this online shopping platform and I have to say, I quite like it. It kind of reminds me of another popular site, but for some reason, I trust this one more. I find myself ordering from here quite often, although I have noticed that my orders tend to arrive a bit later than I thought. But the products are really good quality, so I can overlook the delay. I also appreciate that there are some good deals when you buy multiple items.
Faulty return policy communication
The website says you can return things within 14 days, but they don't tell you that you need to get the seller's okay to send it back. Even though I asked loads of times, the seller wouldn't give me the address. Now it's been over 14 days since I got the thing, so I can't send it back and get my money back.
Misleading Products
I need to return my order because the products are not as described and don't meet normal standards. Dealing with customer support is difficult as they are not providing a return address and label. I don't recommend this platform or their support. There are other platforms that are much easier to use and offer guarantees. I really wanted to trust this platform but I was let down. My first purchase here will be my last. I want to warn others not to buy from here as there are issues with returns. Items are late and not as shown in photos. I'm very disappointed and frustrated. I DO NOT RECOMMEND BUYING FROM THIS SITE! 😡😡😡😡
parcel tracking
I'm really pleased with this company, never had any issues with my orders. The tracking is great and I always receive my parcels without any trouble. I would definitely recommend them, 10 out of 10!
Full set costume order without wig
I bought a full costume set which was meant to have a wig, but when I got it, the wig was missing. The product image and invoice I received clearly showed that the wig should have been included. When I contacted customer service about the missing item, they said they didn't think the order came with a wig, even though it was clearly shown on the product card. It was really annoying that they didn't pay attention to the details and refused to admit the mistake.
Quality products
The products here are really good quality. I've bought a few things and they've all been even better than I expected. The materials they use are strong and well-made.
Quick and reliable service
I've bought loads of stuff from this online shop and never had any problems. Even though it takes a while for things to arrive, I've always been happy with what I get. The quality is really good and there's loads of choice on the website, which I like. The customer service is great too, always there to help and quick to respond. It makes shopping there a nice and easy experience.
Beautiful and trendy clothing, pay attention to sizing.
The stuff on this website is really nice and stylish, but I'd suggest being careful with the size guide they give you. From what I've found, the clothes come up quite small which was a bit of a letdown, even though the materials they use are top-notch. I had to pass them on to a friend who's a smaller size because they just didn't fit me properly.
Small purchases
My time using this website was honestly quite surprising, and not really in a good way. I bought a few things and unfortunately a couple of them came either damaged or in the wrong size. Despite these issues, I can't say that my overall experience was completely awful. The prices of the products were pretty good, which was a definite bonus for me. However, the quality of some items wasn't great and left me a bit disappointed.
Electronics purchase for multiple years
As someone who's been using this platform for a while now, I've gotta say, I find the app really easy to use and navigate. It's simple to place orders and make payments. But, one thing I reckon would make it even better is if there were more filters available when searching for stuff. It would definitely step up the shopping experience and make it quicker for us customers to find exactly what we want.
Inexpensive items
Don't get your hopes up too high, but considering the price, you pretty much get what you pay for. I was pleasantly surprised to get most of my order in the end. The delivery tracking system turned out to be quite useful in keeping me posted on where my package was.
Flipper Zero device
I bought a Flipper Zero device online recently, but had some problems with tracking my order. Even though I ordered it on April 20th, I couldn't track it until yesterday. When I finally managed to track it, I saw that it was marked as delivered on the same day I ordered it, but I haven't received it. Also, there seems to be an error in the delivery address on the tracking details. I'm getting in touch to get help sorting this out quickly.
Disappointed products
I'm really disappointed with the item I bought online recently. The stuff I got was nothing like what was advertised. It's just false advertising at its peak.
Review with most votes
Recent app purchase
I recently bought something through the app and had a really good experience. Ordering was easy and I didn't have any problems. The delivery was quicker than I expected, es... Read onBy: Ray