Mozillion35 reviews
This score is based on 35 genuine reviews submitted via BritainReviews since 2023.
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the billing and ordering process was straightforward. That was a relief. But, if you’re a heavy data user don’t expect truly unlimited access. It’s a shame, because when the service runs it’s fine. Overall I’d say look elsewhere if you need dependable, high-volume data.
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589259763Short month, still OK
ordered on 14 Feb, arrived 17 Feb but expiry still 14 March, so I lost a few days of allowance — not great for a 'month'. I've seen this with smaller providers, but the plan works fine and coverage/data have been solid. Annoying at first, slightly sceptical, but I'm reasonably happy overall.
Late arrival, but phone OK in the end
Ordered a refurbished phone in mid‑March and planned to start using it right away — you know, set it up, transfer stuff, the usual. That didn’t happen. A couple of days after ordering I got a message apologising for a problem with my order and offering an alternative (colour, apparently). Then another message saying actually they couldn’t supply any phone and I’d have to be refunded. I asked them to keep the order open and to let me know once my model came back in stock. After about ten days of silence I chased them again. Communication was sparse and vague — no ETA, no real ownership of the issue. Eventually they did find the model and shipped it; it arrived roughly two weeks after ordering. The handset itself is fine and I’m using it daily now, no major faults, so product quality is alright. My main criticisms are the delay and how customer service handled (or didn’t handle) the whole thing, especially the lack of proactive updates and no offer of compensation for the hassle. In the end I’m mildly satisfied because I got what I wanted, but the experience left me cautious about using them again.
Found the snag early — and it turned out alright
I was halfway through a podcast on the tube when I realised my hotspot had gone quiet. A single email had cut my data because of a 500GB “fair use” limit on what I thought was an unlimited SIM. Bit of a shock at first. But, on the bright side, delivery of the SIMs was quick and straightforward — they arrived when they said they would, which made setting everything up dead easy. I rang customer support and, although they didn’t have an app to show my usage yet, the person on the phone was helpful and talked me through how much I’d used. Not perfect — I’d prefer an app — but the team were patient and got me the info I needed. I was trialling the one-month roll, so I’m actually glad this popped up now rather than after I’d moved four lines over. Yes, there are limits and some small frustrations, but overall it wasn’t the nightmare I feared. The cancellation window was longer than I wanted, but now I can plan the change without panic. Happy I tested it first — and grateful for the quick delivery and the decent help on the phone.
Not bad, actually
Half expecting a faff, I signed up after switching from EE — my bank account breathed a sigh, but I was nervous about coverage. Turns out it sticks to EE’s network here, so that worry melted away. I grabbed an inexpensive e‑SIM for a trip and it simply worked (no sneaky auto‑renew, hooray). Mostly smooth; a bit more clarity on add‑ons would be nice.
Little test, big surprise
try it for a month and see if the coverage is any good. I assumed it would just stop after 30 days. Turns out it was set to auto‑renew. I switched renewal off five days before the date. Thought that was that. Nope — they now say you must give 30 days’ notice, so I’m stuck for another month. Feels odd for a pay‑as‑you‑go type SIM. They keep pointing at the T&Cs. Sure, they’re probably there, buried somewhere, but who reads that for a short test? I told mates this was handy while I was trying it. Won’t be doing that anymore. Slightly annoyed, but at least the signal was decent.
Billing scare but alright in the end
I'm glad they sorted it but it was a right faff. I moved over to a 12‑month pay-as-you-go deal for £96 a few months back and initially I liked it — cheap, simple, no fuss. On the refresh date the plan never appeared though, and over the weekend their support just didn't know what to do, so I left it until Monday. On the phone they said my account was blocked and, well, that I’d 'lost' the £96. I had to raise a PayPal dispute to get anything moving. In the end Mozillion refunded me in full and kept their word, which I appreciate — really saved the day. Service otherwise was decent, it's just the billing hiccup that made me move my number out. Bit annoying, but relieved it was resolved.
Quick switch, small hiccups
Picked it up last week and I remember the exact moment I relaxed — when my old number ported over a couple of hours after popping the SIM in. Delivery was spot on and they started the transfer while I waited, though the SIM plastic was a bit fiddly. Not flawless, but really does the job.
Quick delivery, rubbish replies
Saw this on a mate's Instagram and ordered because delivery looked fast. Phone arrived quickly and my number ported a few days later, but I couldn't make outgoing calls — receive only. I emailed Mozillion loads of times and got only an acknowledgement. Annoying, but at least delivery was spot on, so told my sister anyway.
Slow start, quick fix
Phone died on a workday so I rang first thing Tuesday to order a replacement eSIM. They told me to email, but I hesitated paying when I hadn’t got it yet. Thursday asked for payment; by Friday afternoon still no eSIM and I assumed they don't work weekends — a week offline. Ticket KFXQLX stayed open, then after I flagged it they sorted it in about half an hour. Works fine now, but the wait annoyed me.
Porting hiccup handled well
no visual voicemail and support seems limited to office hours (9–5), so you’re on your own evenings/weekends. Overall relieved it worked out, though those service windows did annoy me a little.
Nearly bailed, glad I didn’t
I first saw this on a travel forum after my mate recommended it. Sounded cheap so I gave it a go. Setting the eSIM up on my new phone was surprisingly painless. Signal's been solid on EE and it feels just like a normal SIM, no faffing with tiny cards. The only hiccup was getting help — I rang for three days, kept getting voicemail, which was annoying because I’m off on holiday soon. Then James popped up out of hours and fixed the eSIM for me, which was a lovely surprise. So yeah, decent value, a bit of stress, but it works.
Finally working when it mattered
I was just about to miss a meeting on the way in when the phone actually behaved. Took the 24‑month contract and paid up front because of a failed credit check. First SIM worked for a couple of days then lost cellular and mobile data, only Wi‑Fi left. Tried the SIM in another handset — same. After a week of emails they sent a replacement. That one also died after two days. Frustrating. I pushed again and they escalated it. The final SIM has stayed up since, so now I can use maps, calls and emails on the commute and during work. Relieved and a bit grateful it sorted out, though the whole runaround could’ve been quicker.
Almost tempted, then privacy issues sealed it
it asks you to link your bank via Plaid, see account balances and authorise Open Banking withdrawals. That level of access to my main bank account isn't something I'm willing to grant; others manage contract payments with standard direct debits. The handset prices looked very tempting — I nearly stayed — but lack of responses and the feel of invasive permissions killed it for me. If they added a normal payment option and actually fixed their checkout and support, I'd reconsider. For now, buyer beware. Hope they sort it soon, could be decent.
Data only sim
Customer support doesn’t exist. Helpline number is mentioned on the website which always sends to the voicemail.
Website live chat support is always online but keeps sending to creating email support tickets. Instead of letting someone to talk to.
Email support is not replying, it is my second day waiting.
They falsely considered my Data only sim as a Sim only deal and blocked my sim. I replied to the email with proof it is Data sim not Sim only mobile deal.
Now it is second day my IoT devices are suffering from internet outage and i am living with a provider where I cannot reach customer support.Phone purchase
I came across this company when I was looking for a new phone, and they had the best price by far. Even though I hadn't heard of them before, I decided to give them a try after reading some good reviews. I ordered the phone and, just as they promised, it arrived the very next day with a speedy delivery service. All in all, I have to say it was a really good experience dealing with them.
Refurbished phone purchase
I was a bit hesitant about buying from this place at first because refurbished phones can sometimes be a bit risky, but Stuart, the agent, was really helpful and took the time to answer all my questions patiently. In the end, I decided to buy one and it arrived in excellent condition with a good battery life. The free warranty they offer is a nice bonus, especially for someone like me who tends to worry a lot. I might consider using this place again in the future, although hopefully not anytime soon.
Electronics
I bought some electronics from this company not long ago, and I have to say, for the most part, it was a good experience. However, I was a bit let down by the fact that there wasn't much control over who was selling stuff. It can be annoying for people who are genuinely looking to buy when there's no guarantee that the sellers are legit. That being said, I managed to sort things out thanks to a really friendly staff member. Dealing with the hassle did dampen my happiness a bit, but in the end, I still got hold of a really good product.
Sold brand new phone at advertised price
I recently bought a new phone and was happy that I got it for the same price as advertised. The communication during the transaction was quick and efficient. But I did think it would have been better to have a physical call centre with a real person for customer service.
Faulty phone, speedy replacement
When my new phone arrived with a broken seal, I got in touch with customer service straight away. I was really pleased to chat with some helpful folks in the UK. I sent over some photos and emails, and they quickly sorted out for the faulty phone to be sent back at their cost. In just a week, I got the replacement with no problems at all. Altogether, I thought the customer service was effective and met my satisfaction.
About Mozillion
Introducing Mozillion: Revolutionizing the Mobile Industry
In a world driven by technology and connectivity, Mozillion has emerged as a trailblazer in the mobile industry. With an unwavering commitment to delivering exceptional products and services, Mozillion has quickly become a trusted name among consumers.
The mobile industry is constantly evolving, with new products and innovations being introduced regularly. As consumers, it can be challenging to navigate this ever-changing landscape and make informed decisions about which products and services to invest in. This is where Mozillion comes in.
At Mozillion, we understand that the opinions and experiences of fellow consumers are invaluable when it comes to making purchasing decisions. That's why we have created a platform where users can share their reviews, opinions, and experiences with Mozillion products and services.
We believe that by providing a platform for honest and transparent reviews, we can empower consumers to make well-informed choices. Whether you're in the market for a new smartphone, tablet, or other mobile devices, Mozillion reviews can help you find the perfect fit for your needs and preferences.
About Mozillion: A Legacy of Excellence
Mozillion's journey began with a vision to revolutionize the mobile industry and provide consumers with unparalleled products and services. Since its inception, Mozillion has been committed to exceeding customer expectations and delivering the highest quality mobile devices.
With a focus on innovation and cutting-edge technology, Mozillion has quickly become a leader in the industry. Our mission is to create products and services that enhance the lives of our customers, offering them the ultimate mobile experience.
At the core of Mozillion's values is a commitment to integrity, transparency, and customer satisfaction. We strive to build long-lasting relationships with our customers, earning their trust and loyalty through exceptional products and top-notch customer service.
The Mozillion Difference: Standing Out from Competitors
What sets Mozillion apart from its competitors is its unwavering commitment to quality and customer satisfaction. While other companies may focus solely on profit margins, Mozillion puts the needs and desires of its customers first.
When you choose Mozillion, you can expect a seamless and enjoyable experience from start to finish. From the moment you browse our extensive range of products to the post-purchase support we provide, every step of your journey with Mozillion is carefully crafted to exceed your expectations.
Additionally, Mozillion's dedication to innovation ensures that you will always have access to the latest technology and cutting-edge features. Our team of experts is constantly researching and developing new products and services to stay ahead of the curve and provide you with the best possible mobile experience.
Products and Services of Mozillion: Tailored to Meet Your Needs
Mozillion offers a wide range of products and services, all designed to meet the varied needs of our customers. Whether you're looking for a sleek and powerful smartphone, a versatile tablet, or other mobile devices, Mozillion has you covered.
Our product lineup includes the latest models from top brands such as Apple, Samsung, Google, OnePlus, Motorola, Sony, Nokia, and Xiaomi. Each device is carefully selected to ensure the highest quality and performance, giving you peace of mind in your purchase.
Furthermore, Mozillion offers an array of services to enhance your mobile experience. From flexible payment options to comprehensive warranty coverage, we strive to provide you with everything you need to make the most of your device.
But don't just take our word for it. Visit Mozillion and explore the reviews, opinions, and experiences shared by other users. With their valuable insights, you can make confident decisions about the products and services that best suit your needs.
Contacting Mozillion Customer Service: A Hassle-free Experience
At Mozillion, we understand that exceptional customer service is just as important as the quality of our products. That's why we have a dedicated team of customer service representatives ready to assist you with any queries or concerns you may have.
Contacting Mozillion customer service is a hassle-free experience. Whether you prefer to reach out via phone, email, or live chat, our knowledgeable and friendly team is always here to provide you with prompt and helpful assistance.
Customer satisfaction is our top priority, and we are committed to resolving any issues you may encounter as quickly and efficiently as possible. Rest assured that when you choose Mozillion, you're not just getting a top-of-the-line product, but also access to our exceptional customer service.
Mozillion's Return Policy: Your Satisfaction Guaranteed
At Mozillion, we understand that sometimes products may not meet your expectations or may require returns or exchanges. That's why we have a transparent and customer-friendly return policy in place to ensure your satisfaction.
If for any reason you are not completely satisfied with your purchase, you can initiate a return or exchange within a specified timeframe. Our dedicated customer service team will guide you through the process and ensure a hassle-free resolution.
Mozillion is committed to your happiness and will work diligently to address any concerns or issues you may have. Your satisfaction is our priority, and we value your feedback to continually improve our products and services.
Is Mozillion Trustworthy? Your Peace of Mind Matters
When it comes to purchasing mobile devices, trustworthiness is of utmost importance. At Mozillion, we take this responsibility seriously and strive to build trust with our customers every step of the way.
One of the ways we ensure trustworthiness is by providing a platform for honest and unbiased reviews from real customers. These reviews allow you to make informed decisions based on the experiences of fellow consumers, providing you with peace of mind in your purchase.
Furthermore, Mozillion is committed to protecting your personal information and respecting your privacy. We have implemented robust security measures to safeguard your data and ensure a secure online shopping experience.
But don't just take our word for it. Explore the reviews and experiences shared by other users on Mozillion, and see for yourself why we are considered a trusted name in the mobile industry.
Mozillion Reviews: Share Your Opinion and Experiences
Your opinion matters, and sharing your experiences with Mozillion can make a difference. By leaving a review on Mozillion, you can help other consumers make informed decisions and contribute to the growing community of Mozillion users.
If you have purchased a product or used a service from Mozillion, we encourage you to share your thoughts and experiences. Whether your experience was positive or negative, your review can help shape the future of Mozillion and assist other customers in their decision-making process.
Visit Mozillion today and leave your review. Together, we can create a trusted and reliable platform where consumers can find the best products and services for their needs.
The Importance of Sharing Reviews and Experiences
Sharing reviews and experiences is an integral part of the consumer experience. It allows us to learn from each other, make informed choices, and hold companies accountable for their products and services.
By sharing your opinions and experiences on platforms like Mozillion, you become an active participant in the marketplace, contributing to a more transparent and consumer-centric environment.
Your review can help fellow consumers make well-informed decisions, saving them time, money, and potential disappointments. Additionally, your feedback can provide valuable insights to companies like Mozillion, helping them improve their offerings and better meet customer needs.
So, don't hesitate to share your reviews and experiences. Your voice matters, and together, we can shape the future of the mobile industry.
Details
Contact Information
The Old Casino, 28 Fourth Avenue
BN3 2PJ Hove
United Kingdom
Categories Mozillion
Online shopping | Electronics Reviews & Experiences
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Last update: June 2026
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Review with most votes
Faulty phone delivery, quick r
Mozillion sent me a faulty phone at first, which didn't pass the required checks. But I was impressed by their response - I got a quick email addressing the issue. They not... Read onBy: shannon