Every vehicle, bicycles included, need some tyres in order to work properly. But where can you find the best tyres? One of the shops that offers all sorts of tyres is mytyres. But what kind of company is this? What kind of quality tyres do they sell? How soon will their delivery service deliver the tyres to your home? Will the tyres tit any car or other vehicle? What will mytyres’s staff be like? Will they be friendly and helpful? And what will their customer service can you expect from their customer service department if you happen to have some kind of problem or complaint? These questions can best be answered by real customers that have shopped at mytyres before. Read their reviews to get some idea of what shopping at mytyres entails. Their experiences, comments, remarks and honest opinions can inform you of everything you need to be aware of before shopping at mytyres yourself.
mytyres is a shop that sells all sorts of tyres. They have a large supply of tyres for every vehicle. Their collection contains tyres for light trucks, motorbikes, cars, 4x4’s and regular trucks. But they also sell a wide variety of tyres for cars. You can choose between offroad tyres, run-flat tyres, racing tyres, fully fitted tyres, vintage tyres, all season tyres etc. They also have a range of speciality tyres like trailer tyres, quad tyres, small tyres, tyres for construction vehicles, ATV tyres, diagontal tyres, earthmovers, forestry vehicle tyres, agricultural vehicle tyres, golf cart tyres, lawn mower tyres, industrial vehicle tyres and more. Of course they have summer tyres. But if the road is slippery because of continuous snow, hail and cold, you might benefit from some winter tyres. Their range of motorbike tyres consists of supersport tyres, racing motorbike tyres, rim band tyres, tourensport diagonal tyres, motocross tyres, enduro tyres, tourensport radial tyres, chopper tyres, cruiser tyres and more. And they offer other vehicle essentials and accessories such as motor oil, car parts, brakes, snow chains and catalytic converters.
A mytyres advert.
All of the tyres and other car essentials from mytyres can be send right to your home via their delivery service. Just place an order for the product that you want. There is also a customer service that you can contact if you have any problem, question or complaint. They will try their best to help you out. If you can’t get a hold of them, you can request a callback.
Complaints, Compliments and Tips for mytyres
Is your vehicle already adjusted with summer tyres or winter tyres from mytyres? Then we, people behind BritainReviews, would like to know what your opinion on this tyre supplier is. How long did you have to wait for your tyres to be delivered? Did they deliver the right tyres? How long do their tyres last? And what can you expect from their customer service if you approach them with a complaint? Write a review and tell us what you think of mytyres, so potential customers will know what to expect from this tyre shop.
How durable are the tyres from mytyres? Read customer reviews about their winter tyres, summer tyres, fully fitted fyres, offroad & motorbike tyres
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Slow Delivery and Impossible Returns - Very Poor Service
I only ever write positive reviews, BUT I am compelled to warn people about my dreadful experience with this company after ordering a complete set of 4 Goodyear run-flats for our 4x4.
I placed the order on 5th Sept18 then received an email on 6th Sept saying delivery would be 12th Sept18.
Unfortunately we were leaving for our journey to get married on 10 Sept18 so immediately cancelled the order.
I was told to ensure the garage refuse the delivery as the dispatch process had been initiated. We contacted the garage and they rejected the delivery, but a week later the tyres we re-delivered.
When we returned from our wedding we tried to arrange collection of the tyres from the garage and this went on for around 6 weeks talking to different agents and even the courier company to align opening times with collection 8am - 6pm. Eventually only 2 tyres were collected, the larger rear tyres but not the narrow 2 front tyres.
We continued to contact the agents and we eventually received two emails on the 13th and 14th of November 2018 stating all tyres were collected and refunds were issued to the payment card.
I thought this was the end of the matter....
The following year on the 2nd January2019 I received emails with a new order number for the 2 front tyres, I questioned this and was told we had not provided any proof of the courier collection so the tyres could not be traced, although the system showed a collection.
I visited the garage and they said they would look into it for me, but they could not find a collection receipt. We were then sent a reminder and 2 weeks later a final reminder with a threat of debt collection for the funds.
This was now the 29th January 2019, We were at a loss what to do and were advised to just pay the invoice and accept the loss due to the elapsed time. So we paid the invoice including a £5 additional reminder charge on 2nd February 2019. I visited the garage and asked them to check their CCTV footage, but no evidence of the collection but they did find evidence of the tyres in their collection bay and a day later found the 2 tyres. We collected the tyres and took them home and contacted the company for a collection from our home address so that we could get a collection receipt, as we had now sold our 4x4 vehicle.
The agent emailed back and stated we don't make collections over 30 days..... So we now have a Nice pair of unwanted Goodyear run-flats R19x235x40.
The sad thing is this used to be a great little company based out of Whitney Oxfordshire, but since its take over by a German company it has completely lost its sense of customer service.
SCAMMERS, CAHRGED 100 POUNDS FOR A DELIVERY THEY NEVER MADE
WORST COMPANY EVER, AVOID AT ALL COSTS, SCAMMERS, WORST CS
WORST COMPANY EVER, AVOID IF YOU WANT TO KEEP YOUR MONEY. Rubbish customer service and serious scammers.
Paid £172.52 for 4 tyres, waited ONE WEEK for the tyres, messaged customer services who said a delivery has been attempted but they did NOT provide a TRACKING NUMBER, CARRIER NAME, DAY OF ATTEMPT, HOUR OR ANY DETAILS. Now they charged me 100 pounds(25 per tyre because they sent 4 tyres in 4 parcels :)) for a delivery which they cannot confirm it has been made and cannot provide details about it. LOST £100 delivery fees, £25 per tyre. I am going to the police, bank and authorities to try and get my money back from these SCAMMERS.
I ordered a set of wheels & winter tyres on 6th November 2018. The price was good and the order acknowledgement came quickly. After a week I was concerned at the lack of any notification and called to find out what is happening. The agent explained that they had very high demand and there were delays at the warehouse, suggesting I wait and that things would move soon. I asked for confirmation that the tyres were available and in stock, this was confirmed. I explained that I needed the tyres for an upcoming trip and that it was important that they told me if they didn't have them so that I had time to source them elsewhere.
After another week, still no update. I phoned and was told that there were still delays at the warehouse which would clear soon.
After another week, same thing. I asked for specific confirmation that they actually had the tyres in stock and was told yes. They offered a 3% discount for the delay.
Two days later, they cancelled my order saying the tyres weren't available.
I called to explain that now, I had a huge issue as they had let me down after keeping me waiting nearly a month. Victoria, the agent just kept repeating that they were sorry and would refund my money. When I explained that now I would have top source the tyres at short notice, costing more she offered a discount off my next order which is not terribly helpful as they couldn't supply what I wanted.
All in all, they let me down, stringing me along for nearly a month with inaccurate information and leaving me with a big problem to solve at the end of it. The managers were not available to speak to me about my complaint and they would not offer any compensation for the delay and inaccurate information.
BE VERY CAREFUL - I SUGGEST YOU AVOID THIS COMPANY.