Preply Reviews

: 28
68% Would buy here again

Most relevant positive review

  2024-05-12
Language lessons
I had a great experience with the support team on this language learning site. The guy I spoke to...Read on
benjamin

Most relevant negative review

  2024-05-22
Got charged for lessons after
I'm really annoyed because I cancelled all my lessons for May, but I still ended up getting ...Read on
paul

Review with most votes

  2024-01-10
Spanish lessons with Luis
Since I've been having weekly Spanish lessons with Luis on this platform, my language skills...Read on
roxanne

Reviews (28)

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    Arabic tutoring subscription

    My experience with Arabic tutoring on this platform has been fantastic. The support team is really helpful and always there to help with any problems. There are loads of tutors to choose from for Arabic lessons, which is great. I like that Preply lets you transfer subscription hours, change lesson times, and has different ways to communicate. I found Preply by accident when I was looking for Arabic lessons online, and it turned out to be one of the best things I've found. The platform is easy to use and the tutors are really knowledgeable and interesting. I would definitely recommend Preply to anyone looking for tutoring in lots of different subjects, not just languages.


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    Language lessons

    I've been using Preply for language lessons and it's been really helpful. I can connect with tutors who know their stuff and they've really helped me get better at the language. Being able to schedule lessons flexibly and having lots of tutors to choose from makes it easy to find the right fit for me. The only downside is the hassle of rescheduling lessons when life gets hectic. It would be better if there was a simpler way to put lessons on hold temporarily. Apart from that, I'm really happy with the tutors and my experience on the platform.


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    Language learning platform review

    I really enjoy learning new languages and I've been using this platform for the past few months. The tutors here have different levels of quality, but overall I've had some really helpful experiences. The customer service team is top-notch, they always get back to me quickly with any questions I have. I'm really happy with this platform, it's reliable and efficient. Plus, it's much more affordable than local tutoring options, so it's a great cost-effective way to learn a new language.


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    Language learning platform

    I've had a brilliant time using this language learning platform. I've done more than a hundred lessons and have really noticed my language skills getting better, especially in Spanish. The app is easy to use and the support team always get back to you quickly. If I ever had any problems, they sorted them out straight away with excellent customer service. I'd definitely suggest this platform to anyone who wants to learn a new language without breaking the bank.


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    Got charged for lessons after cancelling

    I'm really annoyed because I cancelled all my lessons for May, but I still ended up getting charged for five of them. It's so frustrating because there's no way to speak to an actual person about it - just a useless bot that can't help. It's really not on.


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    Language learning experience

    My language teacher on the platform was absolutely fantastic. She knew her stuff and was really professional. I've come a long way in learning Portuguese since I signed up, and it's been great to delve into history and literature too.


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    Customer service appreciation

    I just wanted to say a big thank you for the amazing customer service I got recently. The team really knew what they were doing, handled my problem well, and treated me with care and attention. I'm really grateful for their quick response, and willingness to sort things out fairly and satisfactorily. It's good to know that the company cares about its customers and is committed to making sure they have a good experience.


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    Online tutoring platform experience

    The tutors on this platform really know their stuff and are great at what they do. I've learned a lot from the lessons I've taken, and they've explained tricky ideas in a way that's easy to understand. The platform is also easy to use, so it's simple to book sessions and chat with tutors. I would definitely recommend it to anyone wanting to boost their skills or pick up something new.


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    Language tutoring assistance

    I had a great experience with the language tutor I met. They were really quick to help me out and they gave me some really useful resources that made a big difference in my learning. The tutor knew their stuff and was really nice, which made the whole thing really enjoyable and helpful. I would definitely suggest their services to anyone looking for a language tutor.


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    Languages lessons

    The teachers were really lovely and they were great at accommodating my schedule. They made the lessons enjoyable and personalised them to suit my needs. It was a tough choice to choose a teacher as they were all fantastic, but I eventually found the perfect match for me. I would definitely suggest trying out different teachers until you find one that suits you best!


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    Subscription for lessons

    You have to sign up for lessons on a regular basis, and if you miss them, you end up losing your money. For those of us with hectic schedules who can't guarantee the same time every week, it can be quite challenging.


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    Language lessons

    I had a great experience with the support team on this language learning site. The guy I spoke to, Ayman, was really helpful and sorted out all my questions quickly. He was so attentive and kind, it really impressed me and made using this platform even better. Big thanks to them for such an amazing support team!


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    Issue with customer support

    I'm really disappointed with the lack of responsiveness and support from the customer service team. In this industry, it's important for a company to have reliable and attentive support to help customers with any issues they might have. It's not good that messages are left unread for days and weeks, it makes the service look bad. Ignoring customers like this can really affect their experience and damage the company's reputation in the end.


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    Tutor support

    I used another tutoring platform for years before giving this one a go. Honestly, the tutor support here is top-notch! They really go the extra mile to help you and make you feel valued. I was blown away by how they dealt with any problems or queries I had. It's such a relief compared to what I was used to. I am so grateful to the tutor support team here!


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    Online language lessons

    Oh wow, I just have to say how amazing my teacher is! They're really quick to respond, so helpful, and always manage to make learning enjoyable. I honestly feel like I've improved loads already, all thanks to them. I'm so thankful to have found such a fantastic teacher!


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    Online tutoring subscription

    I had a similar experience to some others. It's a scam because you can't cancel your subscription. My teacher had his account blocked and couldn't get his money back. If I hadn't shared my number with him, I wouldn't have known about the scam. They say the first lesson is "free", but you actually pay for it in the subscription and the teacher does it for free. To unsubscribe, you have to block your card.


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    8 lesson purchase

    I think this platform is pretty good. There are some great teachers on here. But, I struggled with understanding how the charging works. I got billed for 8 lessons without agreeing to it. When I asked to cancel and get a refund for the 2 lessons left that I didn't use, they said no. It's a shame that such a good platform has problems with their payment system.


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    Tutors selection

    The customer service was really great, super fast, and very helpful. I really liked that there were loads of tutors to choose from, so I could find the perfect one for me. It was good that they had different prices, schedules, and teaching styles.


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    Money deduction issue

    I had a bit of an issue with my account - they charged me when they had promised they wouldn't. But after talking to the admin, they sorted it out for me. I reckon you should give them a try for your studies, it really improved my language skills!


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