Verisure Smart Alarms are one of the leading home alarm systems in the UK and the whole of Europe. The fact that they cater to over 3 million customers on the continent is a testament to this. Verisure produces alarm services that you can install in your home or office. The increasing rate of criminal activities all around the world and in Europe has made it imperative to invest as much as possible in security to avoid scenarios where you are attacked or robbed in your home or office. This is where Verisure security systems come in as their services could go a long way to protect you by alerting you and security agencies to any attempt to burgle into your home while you are not at home or while you are inside the house.
What do you want to know about Verisure?
The history of Verisure could be traced back to more than 30 years ago when Securitas Direct was established. Verisure alarm systems currently employ over 16,000 people and operate in 15 different countries in Europe with plans to continue to spread. The 16 countries include the United Kingdom, Peru, Chile, Brazil, Italy, Portugal, France, Netherlands, Belgium, Denmark, Germany, Finland, Norway, Sweden and Spain. Their history has featured significant successes in the protection of homes and small businesses since 1989. By 1995, they started to spread to other European countries and by 2007, they started catering to more than 1 million clients in different parts of the world. By 2008, Securitas Direct named Verisure to be the name of its branch that caters to consumers. In 2008, Verisure ventured into South America with the establishment of their first branch outside Europe in Chile. In 2011, Verisure was acquired by Hellman & Friedman and Bain Capital. By 2015, they were catering to 1.8 million customers, which earned them a leadership position in the alarm sector of Europe. In the same 2015, Hellman & Friedman purchased the shares of Bain Capital in Verisure, thus, making Hellman & Friedman the major shareholder of Verisure smart alarms. In 2016, their customer base great to 2 million further strengthening their place as leaders in the alarm sector of Europe. In 2018, the researches at Verisure led to the development of ZeroVision Alarm. This alarm is reputed to be the only alarm currently available that can stop a burglary. As opposed to making them feel relaxed, these successes and achievements only continue to spur them to do more to satisfy the needs of their customer through continuous technological development and innovation.
Verisure: Smart Alarm Presentation
Verisure burglar alarm systems products and how much does it cost?
The products of Verisure burglar alarm systems are divided into 2 major types: the home alarm systems and the business alarm systems. Thus, you can easily have your home, your office, your factory and/or your warehouse protected by their products among others. Their alarm control panel, PIR motion sensor, smart key reader, door & window alarms, perimeter security systems and panic alarms come in handy to achieve this. The door and window alarms, when activated, automatically alert you when anybody tries to access your house from your window or door. The PIR motion sensor also informs you of any movement around the vicinity it is installed. The smart key reader and perimeter security systems make sure only those authorized can access your premises.
Verisure Business Alarm Systems
The Verisure Business Alarm Systems helps to protect your business premises from burglars and even your staffs through their Verisure alarms for commerce, Verisure alarms for offices, Verisure alarms for warehouses, Verisure alarms for shops and Verisure alarms for business. The reputation of Verisure and the successes of their products easily serves as a deterrent to discourage burglars and dishonest staffs from stealing or carrying out other activities that could harm your firm within your establishment. Just putting up a warning that your business premises is secured by Verisure is enough to deter criminals. However, the effectiveness of Verisure Business Alarm Systems goes beyond that. Their business alarm systems provide you with images, videos and sounds of what is going on in your company. Thus, you can easily know when your staffs enter the business premises and when they leave. The voices and images also help you to know what is going on at your office through the Verisure Mobile App. When you notice something fishy, you could easily use the SOS button to inform security personnel who will be sure to act swiftly to check out the situation. You could also control who can access and not access the business premises at a particular time by activating and deactivating smart alarm keys or particular doors.
Verisure Home Alarm Systems
: With over 3 million customers, including big corporations and organizations, you can be sure that you will be getting more than adequate security should you decide to use Verisure alarms for Sheds, Verisure Alarms for Detached Houses, Verisure Alarms for Garages, Verisure Alarms for Apartments, Verisure Alarms for Villas and Verisure Alarm for Flats. How to use a Verisure alarm? You might have some other questions such as how to set Verisure alarm, who are Verisure and how to activate Verisure alarm. Verisure is an intruder alarm company reputed to be the best home alarm systems UK. Their services are available in all of Europe, parts of South America and expanding to other parts of the world. They offer home security and business security with their intruder alarm systems. Verisure reviews have also been very positive due to the quality and effectiveness of Verisure UK business and home security systems. Setting up a Verisure alarm is usually carried out by their professional staffs after you have reached a deal with them. Activating the alarm after it has been set up is as easy as opening the app and clicking buttons.
Verisure alarm services
Verisure services offered by the alarm company include:
• A fire alarm that alerts you of a prospective fire incident in your home or office upon detecting smoke. • Access control alarm to ensure only authorized people go in and out of your home or business premises. • Exterior security to protect your home and office when you are within or outside the premises. • Web-based control with the Verisure App that allows you to control your alarm as well as call for help when the need arises. • Verisure Guarantee that your monthly fee covers every expense including repairs and replacement of parts so that you do not have to be scared of sudden charges. • Guard response that automatically dispatches guards to your house when they suspect your premises is being broken into. • 24-Hour Alarm Receiving Centre that will immediately react to an alarm that is triggered by Verisure products installed in your house or office.
Benefits of having an alarm system (business and private)
With Verisure alarm system for your business and private premises, you do not have to bother much about thieves as they would most often be caught or chased away before they can carry out their intentions. In very rare cases where they can, the information from the Verisure security system will be enough to find them within the shortest time and recover everything they took.
Verisure Alarm system prices
The products and services of Verisure Intruder Alarm system are very affordable. Furthermore, they regularly provider offers for their customers that could include as much as 50 per cent discount. You can request a quote from their website today.
How to receive a quote from Verisure Alarm systems
To receive a quote from Verisure, all you have to do is visit their website, and click on the Ask for a Quote button on their website. You will be expected to fill in some details such as if you want to protect a home or business as well as the type of security you want and you will get a quote almost instantly.
Share and read your reviews about Verisure Alarm systems here
You can visit the Verisure website today or contact them for their Alarm systems. Before doing so, you can read honest Verisure reviews about Verisure Alarm Systems here. If you have patronized them or are about to patronize them, we implore you to come back to drop a review here after visiting them so others can know your experience with them.
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
I don’t understand all these negative reviews. I was recommended this Verisure by a friend who had an attempted burglary but had this alarm and nothing was taken. I’ve had the system over 6 months and had an issue with one of the shock sensors admittedly they didn’t come the next day to resolve it but within 3 days which I thought was fair enough. I’ve recommended this system to friends and my parents who now have it and all love it. It works when I have set it off and they call you normally within 30 seconds. I came on here as my friend said there were bad reviews so I wanted to have a look - but I don’t get it, I’ve had ZERO issues. I’ve been looked after by the sales guy Steve really well and if I have any questions I go to him. It might be a little pricey on the monthly but for me there is nothing better out there and I’ve had a couple of alarms before this one.
I was burgled recently and wanted an alarm to feel safe again. In less than 24h I had the Verisure kit installed and it is brilliant. There is now no fixed term contract and you can keep the alarm if you disconnect the monitoring system. Really pleased with the response time so far as I ran a couple of tests.
Very good alarm system for my property, very well explained I have not had any of the problems I have seen on here. I am not contracted I have asked and can cancel any time and have a normal alarm after. Very good company no other comes close to the protection I have at my home
Amazing system, worked well when I was broken into a few weeks back actually got them out and protected my wife as I was away with work. I could not recommend highly enough worth every penny, there is something you can’t replace in this world and this protects them. Thank you!
Worst customer service ever failed callbacks no help couldn't get a price of anyone rude lady on the end of the phone just a sub par customer service experience, if you want to be treated like chap use them if you don't look at your options
One ⭐️ Good Alarm system on the whole of run by another company who are customer service based. Verisure deactivated our alarm system as the engineer stated it wasn’t fit for purpose and the sales rep had Mis sold us an alarm system that was useless and he told us to set the alarm in a different way which bypassed all the sensor points so although the alarms was on it would never activate. We were told that we would be refunded but still waiting. They are still taking out monthly direct debits, we cancel them they reinstate them. Calls and emails are ignored passed from pillar to post nothing gets resolved.
To summarise, once I signed up and the alarm was installed and then was told the sales person (Verisure guy at Costco) gave me the wrong price as the smoke system should not have been included. They started to charge me more but on complaining they remove the additional charge. The sales person also told us we could turn the monitoring on and off whenever we want only to be told this was not true either when my wife called to suspend the monitoring in April but was given a 'Covid' discount and was advised that someone will call my wife to discuss dissatisfaction further as my wife wanted to cancel the account.
My wife called again in June as was told there was no record of the cancellation request. We requested a refund of the additional subs taken. We were told they would investigate and review the call recording and provide us with the transcript and considered June conversation as 3 month cancellation notice instead. We did not receive any transcript of recorded calls during the 3 month cancellation notice period. It took until September following numerous calls to cancel the subscription and in the meantime the monthly payments continued. A person came to remove the smoke system and patched up the holes in the wall (very badly).
Since this was done the alarm has not worked. I understand I am not paying for the monitoring service but the system should still work as a stand alone alarm. After calling to complain we were told there is nothing they can do as we are not paying monthly subscriptions and we will have to contact the engineer back who deactivated the monitoring. My wife was very disappointed and said to the agent on the phone that it is Verisure’s responsibility and we would not know who you sent and why would this engineer come back on my request, my wife was put on hold and was then cut off.
Whether by deliberate act or negligence the alarm has been incapacitated ever since the smoke system removal, it is not fit for purpose and Verisure has refused to do anything about it. I submit the alarm should work even if I do not have the monitoring or paying of subscriptions and has only failed since you removed the smoke system whilst I was still paying as Verisure charged me the month of October as well when the direct debit should have been cancelled. We only received the refund on 13th of October.
I have complained to the head office in Switzerland and in UK on 19th October - still no reply.
Go with other companies, the video monitoring are in fact 1 sec photos and not of good quality at that.
complete monitored alarm systems at several houses
DO NOT TRUST THE PROMISES OF THIS COMPANY!!!! All was well with after sales service with this company up to end 2019 when after sales service become shockingly bad - no replies to calls, promises that are not fulfilled and waiting for hours for someone to answer the phone. We work in housebuilding in the UK and have removed this company from our list of suppiers. After only 18 months their equipment becomes very unreliable and with almost no after-sales backup they are not a company you can rely There are plenty of other options in the market that offer a proper professional service
Do not use them, do not entertain them. Their sales people are liars and offer deals that do not even exist.
I have emailed them 10 times without 1 reply to cancel my contract within my 14 days colling off period. I have called them 5 times. I have requested a full refund and still have not received it or any confirmation to my requests. You call them and they say send an email !!!
Please contact me on 07551 734567. Do not fob me off like other 1 star reviews on other sites saying that you will contact us privately. Deal with it publicly !!!
If I do not get a refund of £299, my next action is LEGAL. I am writing ALL OVER review sites because I have not had 1 call back or reply to my emails.
I have been receiving Invoices every month along with the amount displayed in the email. What i noticed is , ever since they made an increase to the invoice amount, the email's now do not display the amount. Thats interesting isnt it? Yes, they have mentioned some upgrade to zero vision and up'd my billing to 39.90 which is the same as my earlier provider. Now whats the point- they made me move from my previous vendor to whom i paid the cancellation charges and now this SHIT!!! I was infact far better off than Verisure. For some strange reason, I dont even enable it during it night times. Something wrong with the way it is !! Anyways, have asked them to bring my billing down else will move away!!
Cancellation process that this company has will make any one go mad, I have been chasing them from 4 weeks and I have been told I will get a call in two weeks, when I called back after 2 weeks they say two week means 14 working days and then still no call back, raised it again and was told will call in 48 hrs its been 7 days since then no one called. Today someone left a voicemail to call om 03332009000, I have been on waiting on this line for 1 hr and 44 minutes no answer, I then called customer service and they said I have raised a form, so you can see how they make you waste your time and not cancel and then there will be a clause of 1 month notice, which you have already lost and you end up paying for another month.
Ordering and installation was fine. Installation cost was low but monthly charge is very expensive, monitoring service seems to work well. They say that you can cancel the subscription and have a dumb alarm but when you try it takes a couple of months to contact customer services - call centre can't do anything. Then told cancellation takes 3 months - so expect to pay for 4-5 months more if you want to cancel the subscription - don't believe what the salesman or service centre says and make sure they log that you want to cancel (they may well deny that you said that). So everything is ok apart from the very expensive monthly subscription and difficulty in cancellation. If you want to keep a monitored alarm then others are much cheaper, if you want a dumb alarm then others are also much cheaper due to the cancellation issues.
I am angry and annoyed with this company as well. I do not believe the "positive" reviews on this site regarding them. Funny how so many people suddenly sign up on a daily basis. It is all most like they put on positive reviews to cancel out the negative. I have read on other forums and on this one about taking legal action. At first I was not sure, but upon research and the fact I am up at 12:45am being angry with this con of a company i believe I shall be going down the legal route. Along with the person who put a review up about legal action which seems to have got lost.
I was also told the following
You own the equipment even after you cancel
I did not want the "Fog Bomb/ZeroVision smoke barrier" as I do not see the point and secondly I have a health condition which i told the engineer, but he still installed it!!! I told him to take it down and he said "it is free just try it for 6months then they take it back for free at no charge"
The engineer did not know how to install the product (stick on) he had to come back the next day with another engineer. I have a "spanish" box with spanish instructions which looks 2nd hand
no where does it say in my contract I have to give notice to cancel. I am done with this company. It is not the price I am angry with it is the lies and the rude arrogant customer service.
Been two weeks and I have not heard back from them regarding my complaint. They said they have emailed the "engineers" and will get back to be. I know for a fact they have not emailed the "Engineers"
When I phoned up to complain but also to resolve the issue. I was jsut shouted at with:
"Read the contract, read the contact, read the contract..." Everytime I tried to speak.
2nd time I called I got told the same thing, I then said I have it... and the chap I spoke to was saying somthing completly different to what was on my contract. When I said send me the contract you have he kept dodging the question, When I asked to be put through to the engineer/engineers manager he could not do it. Claimed he emailed them... How can you trust these people when the customer service is really bad, and the engineers are just as bad.
They basically sublet the installation to cowboys.
Editionally when you check the police/NSI Gold Registered. Verisure are not on there...
Worst mistake I did was choose this company. like i said it is the lieing that has really got to me. I could have paid half the price to set up my own system and qualter the price to have it monitored. But it is the lieing and bad customer service. I really wanted to come to a mutual agreement.
Also reading reviews that monthly prices rise up and up. The engineer did cocky say after he left they may do that...
This is all miss selling. if this is not resolved after I call tomorrow then I am also going down the legal route as well.
Judging from over reviews it looks like its hitting a brick wall trying to get any help from Verisure. The staff probably get treated like rubbish which in turn breeds this toxic sales/customer service environment.
Seems all to "smash and grab" take youre money and run.
Why do I get the feeling the 5 star reviews here are now following the same pattern as trust pilot. Verisure enjoy smuthering any negative feedback with glowing what appears to be fake reviews. Why not make your customers genuinely happy instead of faking it...
There are currently 31 customer review posted about Verisure Smart Alarms. On average, they received a star-grading of 4.6/10, with 39% of the reviewers indicating that they would buy from the brand again.
What services or products do Verisure Smart Alarms offer?
Verisure Smart Alarms is mainly active in the Services category, more specifically with Homeware, Electronics, House & Garden, Software Solutions.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Verisure Smart Alarms website with confidence. If not you can find many other brands to read about on our website!