
Three
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BETTER SERVICE
I am UK residents and recently (3 months back) opted THREE....data service is ok ..internet and video support is quitesatishfied.
Mostly i visit HK( Hongkong)..and roaming did not effect speed..so i liked it
I can not ensure of other destinations as i hardly use to go anywhere..but as far as above description regarding UK and HK is concerned is quite good..Mr.
555
Sim card
I was cold called and signed up for a sim but after receiving it I found it to be useless as no service. I returned the sim to the 3 shop in Brighton and phoned their customer service from the shop to clarify that I did not wish to proceed with the contract. This was all done within the 14 day coil offor period. However 6 months later I received demands from a collection agency stating I owed £535 to clear the contract. I contacted 3 who flatly refused to accept I had returned the sim and cancelled my contract within the specified time limit. The consultant was an abnoxious Indian call centre female who got really shirty with me when I told her that in my opinion three is the worst telecommunications company in the UK. I was not rude or shout but she was a complete cow. This os the second time I've been had by Three the first time being from a scam company . I am refusing to pay what 5he are demanding as I am in the right as I cancelled in time and they failed to record it. STEER WELL CLEAR OF THREE
I had a mobile with Three for years
I had a mobile with Three for years , perhaps 10 years or so, during the lockdown i decided to move my number to the supplier used by my wife and children, tried calling Three multiple time to do this without going through, so in the end wentb through their website, i thought all went fine, got the PAC code and moved across , end of the month paid the DD as per normal, now today i get an email from a debt collector saying i owe £414.54 which in its self is pretty unbelievable considering ive had no emails/letters or calls from Three telling me i owe this, they just passed the information directly to a debt collection agency, ive tried to speak to Three and they wont speak to me.
So who ever is reading this post do yourself a service and Dont look at Three to supply you any service at all.
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