Three

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Three

50% Would buy here again

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Spotlight: What are our customers saying?

M
MRINAL ROSE
I am UK residents and recently (3 months back) opted THREE....data service is ok ..internet and video support is quitesatishfied. Mostly i visit HK( Hongkong)..and roaming did not effect speed..so...Read on
T
tGhYxqFm
M
Mark page
I was cold called and signed up for a sim but after receiving it I found it to be useless as no service. I returned the sim to the 3 shop in Brighton and phoned their customer service from the shop...Read on
B
Brian Stiles
I had a mobile with Three for years , perhaps 10 years or so, during the lockdown i decided to move my number to the supplier used by my wife and children, tried calling Three multiple time to do t...Read on

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    BETTER SERVICE

    I am UK residents and recently (3 months back) opted THREE....data service is ok ..internet and video support is quitesatishfied.
    Mostly i visit HK( Hongkong)..and roaming did not effect speed..so i liked it

    I can not ensure of other destinations as i hardly use to go anywhere..but as far as above description regarding UK and HK is concerned is quite good..


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    Mr.

    555


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    Sim card

    I was cold called and signed up for a sim but after receiving it I found it to be useless as no service. I returned the sim to the 3 shop in Brighton and phoned their customer service from the shop to clarify that I did not wish to proceed with the contract. This was all done within the 14 day coil offor period. However 6 months later I received demands from a collection agency stating I owed £535 to clear the contract. I contacted 3 who flatly refused to accept I had returned the sim and cancelled my contract within the specified time limit. The consultant was an abnoxious Indian call centre female who got really shirty with me when I told her that in my opinion three is the worst telecommunications company in the UK. I was not rude or shout but she was a complete cow. This os the second time I've been had by Three the first time being from a scam company . I am refusing to pay what 5he are demanding as I am in the right as I cancelled in time and they failed to record it. STEER WELL CLEAR OF THREE


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    I had a mobile with Three for years

    I had a mobile with Three for years , perhaps 10 years or so, during the lockdown i decided to move my number to the supplier used by my wife and children, tried calling Three multiple time to do this without going through, so in the end wentb through their website, i thought all went fine, got the PAC code and moved across , end of the month paid the DD as per normal, now today i get an email from a debt collector saying i owe £414.54 which in its self is pretty unbelievable considering ive had no emails/letters or calls from Three telling me i owe this, they just passed the information directly to a debt collection agency, ive tried to speak to Three and they wont speak to me.

    So who ever is reading this post do yourself a service and Dont look at Three to supply you any service at all.


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Three

A mobile phone is one of the most popular gadgets of the era. But in order for your mobile phone to work, you will need some mobile phone provider to provide you with calling minutes, text messages and internet data. Since there are many providers, the choice is not always easy. One of these providers is Three. But what will the quality of their network be? Will you have cell phone reception no matter where you are? How will their abroad service work? And will their customer service be capable but also willing enough to help you out when you need their assistance? We cannot answer these questions. Therefore, we refer to customers that have already tried Three’s network. Read their reviews to get some indication of what Three is all about. Their comments, ratings, experiences and opinions to see if Three might be your kind of mobile phone provider.

About Three
Three is a mobile phone provider. The company was founded in 2003. They want you to be able to make the most of your mobile phone device. Three claims that their 4G network was built for the internet.  They were the first mobile phone company to offer All You Can Eat data. That means you can use as many internet data as you want or need. Feel free to check your Facebook status, social media updates or email as often as you want. Other services might block Skype and some other internet service, Three embraces them as great things that are brought to your mobile phone by the internet. They also have a Feel At Home offer. This service allows you to use data out of your UK allowance even when you’re abroad. So when you go on holiday to one of their selected countries, you will be able to use your mobile phone the same way as you would at home.

Services of Three
You can take out a subscription via their website. They will send you a SIM Only card that you can put in your mobile phone. Some (or maybe even most) of their Pay As You Go deals come with a mobile phone such as the Samsung Galaxy S8 Plus, the Honor 9 or the Apple iPhone SE. Besides their all-you-can-eat offers, there are also offers with limited texts, data and calling minutes. Three also has a customer service to help customers that need some assistance or advice from a professional.

Complaints, Compliments and Tips for Three
Do you already call, text or use mobile internet via Three? Or have you done so in the past? In both cases, we would like for you to tell us more about this mobile phone provider. How unlimited are their All You Can Eat internet deals, really? Do they offer good mobile phone reception and internet reception everywhere you go? Was it easy to take out a subscription via their website? And how friendly and helpful is Three’s customer service? Please write your own review about Three and tell us what your opinion of this company really is.

How do the All You Can Eat deals from Three work? Read customer reviews about their (un)limited deals for internet data, calling minutes and texts.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: