A mobile phone is a very important thing. People expect you to have a mobile phone and there are times you will be glad that you have one. But which telecom provider should you choose for your mobile phone? One of the companies that offers mobile phone services is VOXI. But what kind of company is this? Do they offer proper mobile phone reception? What kind of extras do they offer? How many calling minutes will they provide you with? How easy is it to transfer to VOXI? And what kind of customer service can you expect in case you have some kind of question, complaint or problem? These things are all things that real customers of VOXI can tell you about. Read their reviews to get some indication of what VOXI has to offer. Their comments, opinions, experiences and reviews can help you to find out if VOXI might be the right telecom provider for you.
VOXI is a telecom company. They offer mobile network services for your mobile phone. Their focus is on people and youngsters age 25 and under. Their offer consists of if endless social apps that can help you to communicate to your family and friends. After all, staying in touch is very important. Their standard phone service includes endless calls and endless texts as a standard service. That means you can chat with your friends until deep in the night without having to worry about your calling minutes or text limit; you can use your phone the way you want any time you want. Going out of the country? As long as you stay within Europe there will be no extra costs. You can keep your roaming turned on and use your mobile phone the way you would in the UK.
What is VOXI: an explanation.
It’s quite easy to subscribe to VOXI. You can order a free SIM card via their website. It’s even possible to keep your current phone number. They work with a Rolling 30 day plan. That means you pay for 30 days and can pause, leave or change whenever you want. If you get your friends or mates to join VOXI, you will be given free stuff as a present. Their special friends with benefits offer means that when someone under 25 pays his or her next 30 day’s bill, they can claim a £10 amazon.co.uk gift card as long as their friend has also pair their second payment. And VOXI has a customer service that can be contacted if you have any problem or question.
Have you ever tried out the services offered by VOXI? If that’s so, we would love to hear what you can tell us about this company. How clear is their reception? What kind of apps do they offer? Do they really provide unlimited data and texts? Could you indeed use your phone anywhere in Europe? And what do you think if their customer service department? Please write a review and share your opinion so other customers will have at least some idea of what to expect.
What is VOXI? Does this mobile network provider really offer what they promise? Read customer reviews about their mobile phone services for youngsters
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A great network. I moved from GiffGaff because they offer a huge amount of data for a great price and because my signal used to be unreliable. Voxi's coverage seems to be more consistent as I don't experience grey areas when travelling on trains etc anymore.
The customer service team has been fine for me, I've only messaged them once but they gave a quick and helpful response. It was fairly simple to activate the sim and move over my number.
Roaming also works smoothly - I've used it in Spain recently and my 4G was working as normal from the moment I landed, and at no extra cost.
I was able to use a friend's invite link to join so got a £10 Amazon gift card a month later. If you're thinking of joining, feel free to use my link below to order a sim and you'll get one too.
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This type of options are very common these days Some additional features they have ,pairing friends and getting benefits , keep customer intact.
I am using their monthly pack for last 3 years..
I consider it free.
Don’t understand the positive comments, their customer service skills are terrible. I used the service for a few months without issue but when a whole months data disappeared in less than 2 hours they didn’t want to know, just kept sending me generic copy and paste responses 😞
Poor/ I bought an iPhone from Voxi which broke after some months trying to contact Voxi is nearly impossible, when you eventually get though on the chat app you get totally messed around, it has taken me 4 weeks to try and get the my phoned repaired but they still haven’t collected it a complete joke
Pathetic customer service and when finally contacted by email some eight days after registering a complaint my concerns were not even addressed let alone open for discussion. I totally condone the behaviour of the customer service received throughout almost 6 hours of frustrating online chat. Pathetic and I would advise others to strongly avoid this company if you wish to avoid stress. As for star rating I can not comment on pricing or delivery as the inadiquate help offered denied me to fulfill or complete my request to become a customer. In order to publish my review I have to manually afford one star to each category which I consider to be an extravagant number given my past experiences
Being somewhat computer ileterite. I was subjected to almost five hours of diabolical service on web chat which resulted in frustration and the termination of chat by several agents.
On registering a complaint for poor service I was contacted by a supervisor and the call was dropped by Rebecca mid sentence. It took in excess of one hour fifteen minutes to be directed to customer relations whose response was equally frustrating and was totally inadequate and inappropriate. No apology was forthcoming and again this call was discontinued abruptly by a voxi customer relations representative.
Terrible service and a complete nightmare as I am still awaiting connection or a call back. From my personal experience I would not recommend this company to my worst enemy 0 out of 10 satisfaction to my personal situation
I have been waiting for refund for over two weeks keep telling me it will be sorted and still nothing I would never recommend them to anyone . Stay well away
Very very poor customer service
I asked for a refund on the 5th of September because they overcharged me. Was told to wait because refunds take 11 days. It’s been 35 days and I haven’t received me refund because their customer service team is super incompetent, if you want your money safe I recommend Three or O2
I’ve had the exact same issue. Was told 11 days and nothing. Have to then go on web chat again to be told the same thing. I’ve asked them to cancel again and it wouldn’t surprise me if they tried to take another months money. They just make stuff up about name issues and any other excuses they can think of to not refund
I've been a loyal customer for several years on endless data and endless video but suddenly my data starts tube drained and after too many contact to their customers support they was unable to fix this issue or offer a other plan to replace the current one. I had no option but to leave after this change on the endless plans.
Chatted at 10am Sunday, 'Yes, no problems, give me your PAC and it will be 15-20 minutes' Hahahaha. Chatted on Monday, 'Sorry, it can be 24 hours' Chatted on Tuesday 'Sorry it is 24 working hours'. (Have you ever heard anything so ridiculous) Several chats later I finally get a text on Tuesday evening. apparently it is my fault as i did not reset my phone to factory defaults, despite not being told to do it, and not wanting to. So now I have a reset phone, with all the contacts deleted, but at least I finally have a service. Will I stay after the end of the month, No thanks, already have my Sim for Three ready to swap once I have used my £10 for this month . However I must mention Marco, who did finally get it working, Thanks Marco.
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