Post Office Home Insurance Reviews
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Home insurance policy
I recently bought home insurance from this company and I have to say, I was really let down by the service I got. The staff were no help at all, the wait times were just ridiculous, and honestly, it felt like a total waste of my time. I wouldn't advise anyone to go with this company for home insurance.
Insurance purchase
I bought some insurance recently and had a bit of a problem with someone who works at the Winchester Post Office. I tried emailing to complain about it, but I haven't heard back from them yet.
Superb delivery service in rural West Wales
It's such a relief to have found a company that actually keeps their promises in rural areas like West Wales. I felt really valued as a customer throughout my whole experience, which is something you don't always get nowadays with big, impersonal companies. Huge thanks to the team for going the extra mile to make sure my delivery arrived on time and in great condition. I'll definitely be telling my friends and family to use their services.
Travel money order
Well, you know, I popped into this post office to sort out some travel money for our family holiday. But goodness me, the woman at the counter was incredibly rude! I had to wait ages, and she didn't even acknowledge me. I had to actually ask if she was free, and then she made me wait even more! It's just basic manners, isn't it? Needless to say, I left and got my travel money from somewhere else.
Item purchase
I bought something to post, but the staff were really unfriendly and kept on pushing me to pay extra for special delivery. They also made me buy a large envelope which was definitely not necessary. I would recommend avoiding this place at all costs!
Next day delivery envelope purchase
I'm really disappointed with the service from this place. I sent a small envelope on Wednesday morning, paying extra for next day delivery before 1pm. But it's now Friday and the tracking still shows the item hasn't even left the shop. When I contacted the shop, they just told me to speak to Royal Mail. They gave me a complaint number to use. This whole thing has really disappointed me and left me feeling frustrated with the service I've received.
Waiting and waisting day
The other day, I had to wait in all morning because someone said they would pick something up between 10.09 and 1.09. But you know what? No one showed up! What a waste of my day! It's no wonder why some people think The Post Office/Royal Mail is their last choice! They should definitely lose their Royal status.
Not getting any response to my complaints
I've actually sent them two complaints - one way back in March, and another just last month. But you know what? They couldn't even be bothered to reply. Supposedly they say they respond within 10 days, but honestly, that's a load of rubbish. It's an absolute joke of a service, honestly!
Home Insurance Purchase
I recently bought home insurance for my property and thought I’d share how it went with the post office. The whole process of getting the insurance was really easy and simple to follow. The website was nice and easy to use, giving me all the info I needed to make a good choice. The policy options were clear and to the point, so it was simple to pick the right coverage for me.
International package insurance
As someone who bought international package insurance not long ago, I am really let down by the service I got. I posted an iPhone overseas and after 20 days, it still hadn't arrived. When I tried to claim on the insurance to get money back for my phone, I came up against lots of problems and waits. It was really annoying and took up a lot of time trying to get my phone's worth back after paying for insurance. All in all, I wouldn't suggest this service to anyone wanting dependable coverage for their important things.
Insurance purchase
So, I was trying to sort out some insurance, you know? But honestly, it was a complete disaster. They really need to sort themselves out. The whole thing was a nightmare! I mean, it took forever just to work out how to buy the insurance in the first place. And then, when I finally managed it, it was all over the place. The service was really terrible, honestly. And don't even get me started on the prices - they were such a rip off! And the delivery, well, let's just say it was a huge disappointment. Ugh, I'm never doing that again, mate.
Small parcel postage
This place is absolutely terrible! I went to the post office with my small parcel, and the person at the counter completely messed up the postage. They charged me way more than they should have for a large letter, even though it clearly met the size and weight requirements for a small parcel. This sort of thing happens far too often here, can you imagine? I even wrote a description on the parcel to make it easier for them, but they still got it wrong. And when I tried to complain, they didn't even bother responding. It's honestly the worst service I've ever experienced!
Glass picture purchase
I bought this glass picture that was 30cm x 30cm recently. It came in a really sturdy package, wrapped in bubble wrap and solid cardboard, then wrapped again in bubble wrap. They even put 'Fragile' tape all over it and sent it out for 1st Class Tracked Guaranteed next day delivery. But when it finally arrived two days later, it was completely smashed. This was supposed to be a present for my Dad's 90th birthday, so you can imagine how gutted I was when I saw it.
Home insurance purchase
I bought home insurance from this one company not long ago and honestly, it was a bit of a nightmare. Ordering it was a real hassle and took ages, I had a load of problems throughout. The customer service was shocking - I had to practically beg for help. And the price? Well, let's just say it was way more expensive compared to other quotes I got. And don't even get me started on how long it took to actually get my policy documents. Long story short, not a great experience at all.
Post office home insurance
I can't believe the state of this place! It's being run by a bunch of animals who can't even speak proper English, let alone provide decent customer service. Honestly, they should consider shutting down because it's a total disaster. Avoid at all costs!
Home insurance policy renewal
I renewed my home insurance recently with this company, and I have to say I was really pleased with their service. The whole process went really smoothly, and the person I spoke to knew what they were talking about and was happy to answer all my questions. They managed to find me a policy that suited me well and the price was good compared to others I had looked into. All in all, I'm happy with how it all went and I feel secure knowing my home is covered.
Online Home Insurance Policy
I recently bought a home insurance policy online and was really disappointed with the service I received. The whole process should have been easy, but instead, I had to deal with rude and unhelpful staff. When I asked for help, the person at the desk completely ignored me, too busy with their own work. I was left waiting for a long time with no idea of when I would get some help. The lack of communication and basic politeness left me annoyed and ended up in a big argument in public. It's not right for a customer-focused business to treat people like this, and it has really affected my opinion of them. I expected much better professionalism and customer service from a company like that.
Home insurance policy
I was really upset with the service I got from my home insurance policy. The whole process of making a claim was so drawn out and stressful, and the amount of paperwork they wanted was just ridiculous. It felt like I had to go through so many obstacles just to get the money I deserved from a claim that should have been straightforward. The company showed no empathy or understanding, which was really disappointing, especially given the difficult time I was going through.
Home insurance policy
I recently bought a house insurance policy with this company, and it was a total disaster from start to finish. The website was really hard to use, and I struggled to find the information I needed. When I eventually managed to finish the order, I was hit with unexpected fees and charges that they hadn't told me about beforehand. The customer service was terrible, with agents who didn't seem to know what they were doing and didn't help at all. The prices were also much higher than other insurance companies I had checked out, and they kept delaying sending me my policy documents. Overall, I would strongly recommend avoiding this company for your house insurance needs.
Home insurance policy
I just bought a home insurance policy and was really let down by the service I got. The staff at the post office seemed a bit stuck up, maybe because of where they're from. It was awkward dealing with people who didn't seem to like dealing with UK money. It made me think about what their hygiene standards are like back home. I won't be going back to any post office in the UK and I'm thinking about starting my own business to give better customer service.
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