RightSure Reviews

: 21
95% Would buy here again

Most relevant positive review

  2024-05-26
Quick and painless transaction
I had a fantastic experience with this company. The chap who looked after me, Graham, was an abso...Read on
Damien

Most relevant negative review

  2024-02-27
Policy changes, deposit refund
I had a really bad experience with this company. They said my no claims discount couldn't tr...Read on
Morgan

Review with most votes

  2024-01-03
Car Insurance
I thought I'd give these guys a go for my car insurance. There's a chap called George w...Read on
Naomi Richards

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    Quick and painless transaction

    I had a fantastic experience with this company. The chap who looked after me, Graham, was an absolute delight. He made everything easy and simple, making sure I knew exactly what was going on. He really went the extra mile to get me the best deal possible, showing genuine care for making customers happy. All in all, I couldn't have asked for a better or more efficient experience.


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    Insurance renewal for my van

    I recently renewed my van insurance with this company and I must say, I had a really good experience. The customer service representative I spoke to was really helpful and knew their stuff. They made the whole process a breeze. I liked that I could speak to the same person again when I called back and they even remembered our last chat. In no time at all, I had a good quote and my van was all sorted for another year. The service was friendly and efficient, and I would definitely think about going back in the future.


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    Insurance renewal with competitive quotes

    I recently renewed my insurance policy with RightSure and had the pleasure of working with Mo. I always shop around for competitive quotes each year, but Mo really impressed me. He not only found me a great deal but also added all the extra coverage I wanted. Mo's service was outstanding, and I'm grateful for his commitment to making sure I was looked after properly.


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    Long time customer

    I've been using this place for years and they've never disappointed me. They always have exactly what I'm looking for and deliver it really quickly. I'll definitely be returning!


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    Insurance policy purchase

    I bought an insurance policy recently and I have to say, I was really happy with the service I got. The representative was really professional and listened to all my needs and worries. I felt like all my questions were properly answered and they explained my policy in a clear way. I'm grateful for the great service I got. It made buying insurance a lot easier for me.


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    Exceptional customer service

    Recently, I had the pleasure of dealing with a member of staff who really went the extra mile to help me out. Despite my hearing impairment, they were super patient and understanding during our chat. Their communication skills were top-notch, which made it simple for me to share my needs and worries. They really showed me what great customer service is all about. I can't thank them enough for all their help and hard work in making sure I had a positive experience as a customer.


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    Car insurance renewal

    I wanted to let you know how pleased I was with the chap who sorted out my car insurance renewal. He was really friendly and made the whole process really simple. I didn't need to worry about a thing as he handled everything for me. It was a breeze!


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    New insurance policy

    I was really pleased with the service I got when I bought a new insurance policy. Mohamed knew his stuff and got everything sorted out in no time. He was so nice and easy to talk to, which made the whole thing hassle-free. I felt like I could rely on his advice for all my insurance requirements. All in all, I couldn't have asked for better service.


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    Home insurance purchase

    My time with this company has been absolutely fantastic. I've been with them for years as a loyal customer and I've always found the staff to be really helpful and efficient whenever I've needed to make changes or have any claims dealt with. The prices I've paid have always been fair and competitive, which is reassuring knowing my home is covered without breaking the bank.

    The customer service is brilliant, they're always so polite and friendly, and I feel genuinely valued as a customer. They don't leave you waiting on hold for ages, which is a huge plus. Sunny, in particular, stood out this year for providing excellent service, his professionalism and attention to detail were really appreciated.

    I would highly recommend this company for their great service, fair prices, and awesome customer care.


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    Easy online application process

    I had a really good experience with the service I got. The guy helping me out, Mohamed, was so useful and made the data review process really simple and fast. He sent all the documents I needed really quickly, and overall, signing up was easy and stress-free. I would definitely recommend their services.


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    Data check service

    I had a go at using the data check service at this company and I have to say, I was really impressed with the whole process. The guy I spoke with, George, knew his stuff and was really helpful in walking me through what I needed to do. It was all very simple and quick. I'd definitely say give this company a go based on the top-notch service I got.


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    New insurance policy

    I've just got myself a new insurance policy and decided to give the company a ring for some extra checks. Luckily, the person I spoke to was really helpful and knew their stuff. They took the time to go through the quote with me, making sure I understood everything, and helped me get all the verification checks done quickly and easily.


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    Insurance Policy Renewal

    My insurance policy was due for renewal, however, before doing so, I needed to have a chat with a chap named George. He had some things to check before proceeding. George advised me to include my partner in the policy, which actually saved me £48! He was really helpful, very professional, and pleasant to speak with. I'll definitely reach out to him again when the time comes to renew our car insurance.


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    Policy changes, deposit refund issue

    I had a really bad experience with this company. They said my no claims discount couldn't transfer from my car to my van, even though my new insurance company had no problem with it. They said it was in the policy, but I couldn't see that anywhere. On top of that, they hiked up my policy by £400 after the changes. I had to cancel and find a different provider. I was hoping for a full refund on my deposit as I was still within the 14-day cooling off period, but they hit me with a £90 cancellation fee, which is really high compared to other companies. And as if that wasn't enough, I kept getting emails from a finance company days after I cancelled, showing that they're really slow with paperwork. My advice would be to stay away from them.


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    Insurance Renewal

    Mohammed was an absolute star when it came to helping me renew my insurance. He managed to find me a better deal than my previous insurer and sorted out my policy in no time at all. He was really friendly and made sure that the policy met all my needs perfectly. This is the second year I've been with them, and I have to say, they are absolutely fantastic!


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    New policy purchase

    I recently got a new policy with RightSure and I must say, their customer service is excellent. I got an email from a guy called George, asking me to give him a ring to chat about my policy. When I called, George was a bit tied up at first but got back to me sooner than I thought. He was really polite, easy to chat with, and knew loads about the insurance options RightSure has. In under 20 minutes, George had everything sorted and made the changes I wanted to my policy. I was really impressed with how professional and quick he was. Great job, George!


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    Smooth insurance purchase

    My time with the team was absolutely top-notch, from beginning to end. I was looking for insurance and it all went really smoothly and stress-free. The team members were ever so kind and supportive, giving me all the info I needed to make the right choice. Big thanks for being so professional and efficient.


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    Great cheap insurance

    I found some really good cheap insurance at this place, and Sonny managed to make it even cheaper this year! How cool is that?


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    Insurance policy

    I really liked the fast and helpful service I got from the folks at RightSure. They were really on the ball and knew their stuff, which made sorting through and agreeing to various emails for my insurance policy a breeze. But it would have been even better if all the important details were put into just one email to make things simpler.


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    Car Insurance

    I thought I'd give these guys a go for my car insurance. There's a chap called George who sorted everything out really swiftly and efficiently! I've stuck with them for ages now, and they always manage to keep their prices competitive. Sure, like all insurance, the costs have increased, but they're still cheaper than most. I had to replace my windscreens once and they made it a breeze, no hassle at all.


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