Back Market Reviews

: 20

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80% Would buy here again

Most relevant positive review

  2024-05-18
Awesome phone case
I recently got this awesome phone case from Back Market and it arrived in no time at all! The pac...Read on
Ruth Young

Most relevant negative review

  2024-05-20
iPhone 11 with battery issues
I've just bought my second phone from Back Market and unfortunately, both devices have had i...Read on
lee

Review with most votes

  2023-12-15
Great deal, battery replacemen
I recently purchased a phone that was listed as being in "Fair" condition. To my surpri...Read on
Griffiths

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    Smartphone purchase

    I've bought lots of stuff from this company and every time I've been really pleased with what I got. The phones I've ordered have all been top-notch and in perfect condition. They've worked like a dream too. The deliveries have always come quickly and on time, which is a big plus when you're itching to get your hands on your new gadget. The customer service team were amazing when I messed up my address, they sorted it out with no fuss and were really nice about it. I'd definitely suggest this company to anyone after good quality tech at a decent price.


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    iPhone XR purchase

    I recently bought an iPhone XR from Back Market and I have to say the whole process was really smooth. I not only got a fantastic price for the phone, but the deal they offered for my old phone to be recycled was way better than what another big electronics shop was offering. It was actually double the amount! This just goes to show that Back Market isn't just about good deals on refurbished electronics, they also care about looking after the planet through recycling. I'm really impressed with how much they value their customers and the environment.


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    Fair quality phone

    I recently bought a decent phone from Back Market and once again had a really good experience. They had a great range of phones to choose from, and I managed to find one that was just right for me. The whole process of picking and buying the phone was simple, and I liked how easy it was to trade in my old phone. The money from the trade-in was quickly put into my bank account without any problems, which made everything go smoothly and quickly. I also like the fact that by shopping with Back Market, I'm playing a part in helping the environment.


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    Phone purchase exceeding expectations

    I recently got myself a phone from Back Market and it was listed as "fair" condition. I wasn't sure at first, but when it arrived, it looked good as new! No scratches or dents, just like new. The only downside was it didn't come in the original packaging. Overall, I'm really happy with my choice to buy a refurbished phone. It's good for the environment, saved some money, and I got a great device out of it. What more could I ask for? Like Arnold Schwarzenegger once said, "I'll be back" for more! 🙂👍


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    Smartphone purchase

    I recently bought a mobile phone from Back Market and honestly, it was not a great experience. I chose the priority 1-2 day delivery option but ran into a big problem with my address on the first day. Even though my address is correct and matches my billing info, there was some sort of issue. It was really annoying to see that they took my payment quickly but couldn't stick to the promised delivery date.


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    iPhone 11 with battery issues

    I've just bought my second phone from Back Market and unfortunately, both devices have had issues with the battery. The latest one I got was an iPhone 11 with a supposedly new battery, but it just wouldn't charge up. It was a real let-down, especially as I had planned to give it to my daughter for her 16th birthday. Not being able to talk to customer service made the whole situation even more frustrating, as I had no way to get any advice on how to fix the problem. In the end, I had to send the phone back for a refund and now I'll have to find another replacement somewhere else, definitely not from Back Market.


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    Tablet purchase

    I got a tablet from Back Market not long ago, and I was so impressed with the service and the tablet itself. It arrived the morning after I ordered it, and it looked like it had just come out of the box. It was hard to believe it had been used before. I was really happy with the quality and how quickly it got to me. This was my third time buying from Back Market, and I'll definitely be getting more stuff from them in the future. I'd really suggest Back Market to anyone looking for electronics. Great job, Back Market!


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    Great deal, battery replacement option needed

    I recently purchased a phone that was listed as being in "Fair" condition. To my surprise, I received a Galaxy S22 that was practically unmarked and all for a fraction of the price of a brand new one. The only drawback is that the battery life is not as long-lasting as I would have liked, and there is no option for a replacement battery, which is important for older phones. Despite this issue, I still believe it was a great deal overall, with just a bit of a disappointment in that department.


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    MacBook Air purchase

    Oh my goodness, I can't believe it! I just treated myself to a MacBook Air from this place, and it's absolutely amazing! It looks like it's never been used before, but it was way more affordable. I usually don't buy second-hand tech items, but this one was too good to pass up, especially since it comes with a warranty. I highly recommend checking out this place if you're looking to save some money and avoid the risk of ending up with a faulty product.


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    Refurbished phone purchase

    I bought a refurbished phone from Back Market recently. I ordered it on a Sunday and it arrived swiftly on Tuesday. I'd never bought a refurbished phone before so I was a bit hesitant about the quality. But I was pleasantly surprised when I got my phone - it looked brand new and was in fantastic condition. The service from Back Market was really good and the whole thing went really smoothly. I'd definitely suggest their products to anyone else.


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    Awesome phone case

    I recently got this awesome phone case from Back Market and it arrived in no time at all! The packaging was really sturdy and the phone case looked just like it did in the picture. Back Market has some top quality items and the prices are really reasonable too. I enjoy shopping on their website because they offer such a wide range of products.


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    Laptop and phones

    I really love this company! I've bought a laptop and two phones from them and I've been using their products for years. I've told all my friends about them because I love a good deal, especially in today's tough economy! Every penny matters, doesn't it? Haha. I won't ever go back to getting contract phones or tech items from elsewhere. The stuff I got was in great condition, even though it was listed as 'good'.


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    Mobile phone warranty issue

    I must say, my experience with Back Market's customer service has been absolutely dreadful. After making a purchase and receiving an order number, I had an issue where my account showed no orders placed, making it impossible to contact customer service. Despite their website saying how to contact them, I couldn't find a chat function, telephone number, email address or form for help. They recently asked for feedback on my purchase, reassuring me my phone was still under warranty. But with no purchase record in my account, there was no warranty or way to fix the issue. This level of incompetence and lack of support as a customer is just not on.


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    Apple Watch purchase

    I recently bought an Apple Watch from Back Market and I was really pleased with how everything went. It was my first time using them, and I have to say I was impressed. The watch arrived quickly, in great condition, and it looked practically brand new. The delivery came earlier than I thought, which was a nice surprise. I'll definitely be shopping with them again after this great experience.


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    My iPhone purchase

    I recently got this phone from Back Market and I must say, it's absolutely amazing! It arrived really quickly and it looks brand new without any scratches or marks. I'm really pleased with my purchase, thanks a lot to the seller and Back Market for sorting me out!


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    iPhone purchase

    I was really happy with my iPhone purchase from Back Market. The phone I got was just as they said it would be, and I was chuffed to see it still had warranty left and the battery was at full capacity. It's not often you find a second-hand product in such mint condition, so I was well pleased with my buy.


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    Apple watch 6 in different colour and operating system

    I bought an Apple Watch 6 in blue from Back Market, but when it arrived, it was actually red and had an old watch OS 10. The issue was that the watch needed iOS 17 on the iPhone, but my phone can't handle that. It was really frustrating because there wasn't any info online about the operating system compatibility.


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    Apple devices

    I've been a customer at Back Market for a good few years now, mainly getting Apple stuff. I reckon their gear is way cheaper than full price, but it's still top quality. I've picked up 2 iPads from there and they've both been spot on, one of them still going strong after more than 4 years. Right now, I'm looking at getting my second Apple Watch from Back Market, sure that it'll be just as good as what I've had before.


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    Smartphone upgrade

    I needed to get a new phone for my partner, so I checked out Back Market and they had a really good choice available. The delivery was fast and the phone looked completely brand new. We did have a tiny problem, but it got sorted out quickly without any fuss. I was really impressed with the service, so much so that I ended up getting a phone for myself too.


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