Bravissimo Reviews
Reviews (22)
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Bra shopping experience
I just wanted to say that I recently popped into your store to pick up a new bra, and I was really impressed with the customer service. My mum and I weren't expecting to find anything in my size (30F), but to my surprise, there was a great selection available. The staff, especially Amelia at the Liverpool branch, were so helpful and knowledgeable. She made the whole thing really easy and pleasant, and she actually found out my correct size, which was different from what I thought. Amelia was really professional, friendly, and patient - I couldn't fault her. After I explained what I wanted, she found the perfect bra for me, and it's honestly the most comfortable and supportive one I've ever had. I also have to give a shoutout to Bex, who was super friendly when we were paying. I'm really happy with my purchase and the top-notch service from your team.
Bra fitting experience
I recently went to the store for a bra fitting, and I have to admit I was feeling quite nervous about the whole thing because I was embarrassed about the size of my bust. However, the young lady called Evie who helped me out was really professional and kind. She made me feel at ease and treated me with respect all the way through the fitting process. Evie was patient and gave me plenty of options to try on, from bras to swimsuits. I was really grateful for her non-judgmental approach to my generous bust size. She definitely deserves recognition for her outstanding customer service skills and for turning what could've been an awkward situation into a pleasant one. Thanks a lot, Evie, for being such a valuable member of the team.
Lingerie and swimwear
I don't usually bother with leaving reviews, but I had to give credit where it's due this time. I've shopped for lingerie and swimwear from this company a few times now, and I must say their customer service is outstanding. The team has been really helpful and attentive, always going above and beyond to help me out with any questions or problems I've had. It's really nice to find a company that genuinely cares about their customers and puts in the effort to make sure you have a good shopping experience. Working in the fashion industry myself, I know not all companies offer this kind of service, so it's really impressive. Thanks for the great customer service, it's much appreciated.
Dress and T-shirt bras
I popped into the shop the other day to grab a few dress and T-shirt bras, and I have to say, it was an absolute gem of a shopping trip. Angelle, the lovely sales assistant who looked after me, was top-notch – so professional and patient. She really knew her stuff and helped me find just the right style and fit, which made me a very happy customer. Angelle's skills and friendly approach made all the difference and turned my shopping outing into a winner. The Manchester store is definitely onto a winner with Angelle on their team.
£60 for 2 items
I recently bought a couple of things from your shop, splashing out £60 in the process. But I got a bit of a shock when my order turned up today - it wasn't what I ordered at all! I got in touch with customer service right away to let them know about the mix-up. To make matters worse, they told me I'd have to wait another 7 days to get the right order because it had to come from a store and not the warehouse. This got me worried about the possibility of getting the wrong order again. I really need these items for an upcoming holiday, so the delay was a bit of a pain. When you're spending £60 on just two items, you'd hope to get the right things without any problems.
Bra order mix-up
I bought a bra from this place and it was a complete nightmare, to be honest. Firstly, I had to go all the way to the store only to discover that my order wasn't ready. Then, when it eventually arrived, it turned out to be the wrong one! There was no apology or anything. The only positive thing was the girl at the desk who kindly assisted me in placing a new order. But honestly, if I had known it wasn't available, I would have just had it sent to my house from the start. What a waste of time and energy, really!
Bikini shopping
I popped into a shop in Bath city because I was struggling to find a bikini that fit me well anywhere else. Myra was absolutely incredible! She really took the time to listen to me and made the whole shopping trip so enjoyable. I tried on lots of different styles and sizes, and although some were nearly right, Myra ensured I found the perfect fit. I'm over the moon and so grateful to Myra for all her help. She's a superstar and really knew her stuff when it came to the stock. I left feeling really happy with my purchase.
Perfect bra fitting experience
I've been trying to find the right bra size for ages now, and it's been a bit of a nightmare. But, when I went to get fitted in the store recently, everything changed. Elise, the fitting expert, really knew her stuff and was so patient with me. She listened to what I wanted and needed before suggesting the ideal bra for me. The fitting went really well and I walked out of the store feeling happy and confident with my new purchase. I really can't thank Elise enough for her great service and knowledge.
Lingerie and swimwear
I just have to say, the customer service at this store is top-notch. The staff really know their stuff and go out of their way to help, which makes shopping here such a breeze. Plus, the products themselves are top quality and look amazing. I love that they have sizes to fit everyone, catering to all body shapes. And the best part? Returns are super easy with handy resealable options and prepaid labels. It's just so convenient.
Fitting appointment at Bravissimo Milton Keynes branch
I had a fitting appointment at Bravissimo in Milton Keynes with Ilhan the other day, and I have to say, the customer service was absolutely top-notch. Ilhan really knew her stuff and managed to find the perfect bra for me. She was really friendly and made sure I felt at ease the entire time. I walked out of the store feeling super confident and happy with my buy. Big thanks to Ilhan for going above and beyond!
Bikini, returns
I bought a bikini and a few other bits, but they didn't fit properly so I had to send them back. The return process was fast and simple, and I got my refund within a few days. All in all, it was a really good experience and I wouldn't hesitate to order from them again!
Millie bra black
I went to the shop in Leamington Spa because I knew exactly what I wanted - a black Millie bra. I was hoping for a quick and easy purchase, but then Wendy came over to help. She made sure the size I picked was the right fit for me. Wendy even went the extra mile by checking the stock and arranging for a black bra to be delivered to me in just 2 days. I was really impressed with the service!
Comfortable bras with friends
My friends and I went to a shop that wasn't close by, but the lady Beb was really friendly and helpful. She really knows her stuff when it comes to bras, and we were all pleased with our purchases. Despite the distance, we're definitely planning on going back.
Bras, clear website, fitting in store
I always get my bras from this place and they always fit just right. The website is dead easy to use and when I popped into the shop for a fitting, the lady was so lovely and put me at ease.
2 comfy bras
Charlotte was the bra fitter at this shop and she really knew her stuff. She helped me pick out 2 fantastic bras that are really comfy and fit perfectly. The shop had loads of choices but Charlotte was really patient and made the whole thing easy. It was a great experience overall and I'll definitely be going back for more.
Super cool team at the store in Cheltenham
The folks down at the shop in Cheltenham are absolutely brilliant! Gill really gave me a hand when I was going through breast cancer a bit ago, and today Holly was incredibly helpful too! I ended up grabbing a new bra and some matching undies. I was so chuffed about them that I hopped online and purchased them in every other shade available!
2 items, returned for correct size
I just had the best time shopping here! I bought two things, but they didn't fit properly so I had to return them. The returns process was really easy, meaning I could quickly get the right size. The customer service was brilliant all the way through. The refund email felt really personal, which I thought was a nice touch. Overall, I had a great time shopping and would definitely recommend it.
Lingerie set
I've been a regular customer of this company and I must say, Grace from customer care is absolutely amazing. She's always so helpful and professional, making my shopping experience a real pleasure. The products they offer are top quality and the customer service is just fantastic. I really admire their attention to detail and dedication to keeping customers happy.
Mastectomy Bra Fitting Experience
I was really let down by my recent trip to the store. I phoned ahead to book a bra fitting, mentioning that I've had a recent mastectomy and need a prosthesis. They told me they could help, but when I got there, it was a different story. The cashier didn't explain anything properly, which just left me feeling confused and worried. The person doing the fitting didn't seem to know how to handle my situation at all - they gave me bras that weren't right for me at all. It was so disappointing not to be treated with any empathy or understanding, it really upset me and I ended up in tears. The whole experience was a let down, and I left feeling like nobody cared or even noticed me.
