FlexiSpot Reviews

: 21
86% Would buy here again

Most relevant positive review

  2024-05-27
Standing Desk Converter
I just wanted to say that I had a really great experience with the customer support team. The per...Read on
Ian

Review with most votes

  2024-01-13
Standing desks, excellent qual
I recently bought some standing desks from this company, and I must say, the quality is excellent...Read on
jackson

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    Standing desk purchase

    I recently bought a standing desk from this company and I must say it was a positive experience overall. The customer service representative, Selwyn, was really helpful in sorting out my return. The whole process was smooth and it put my mind at ease. However, I did have some issues with the product itself. I noticed that the E7 Pro model didn't lower as much as the E7, which meant less legroom and made me feel uncomfortable. If they sort this out in the future, I'd definitely consider buying from them again and keeping the product, as everything else was almost perfect.


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    A comfortable desk for my kids

    My children home teacher advised I got some desks for my kids to help them while reading. It makes them sit and study comfortably she said. I told her I would do something about it that weekend. She told me about Flexispot and said their reviews are great and their product is of quality. I made my research about the store and discovered I could trust them. I ordered a kid's desk and it arrived quite earlier than expected. The design of the desk is top-notch. My kids used it for their studies and were comfortable with it. I hope to order a desk for my reading room soon.


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    Expensive desk, great discount

    So, I really wanted to get this desk that was quite pricey, but it had lots of amazing reviews, so I thought it must be worth it. I figured, why not give it a shot and see if I could maybe snag a little discount, you know? I reached out to their customer service and this guy named Mcwezer was just like, hey, I can actually offer you an even better discount! How cool is that? No hassle, no need to grovel, just like that, a better discount! So, yeah, I would definitely suggest having a chat with them before splurging on anything expensive. It never hurts to ask!


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    Replacement part purchase

    I just wanted to share about my recent experience with the customer service team at FlexiSpot. I needed to get a replacement part for my desk, and the whole process was so quick and easy. Cristian, the staff member I spoke to, was amazing - really helpful and made sure everything was sorted efficiently. The professionalism and expertise shown by everyone involved was top-notch. Plus, I'm loving my FlexiSpot desk - it's definitely made a positive difference in my work space.


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    Standing Desk Converter

    I just wanted to say that I had a really great experience with the customer support team. The person I spoke to was super professional, really clear, and made sure to keep me in the loop the whole time. I was genuinely impressed by how helpful they were. So, I just wanted to say thanks for the fantastic help!


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    My cool adjustable standing desk

    I recently got a fantastic standing desk, it was really cool. However, some parts were damaged when it arrived. I sent them a picture and they quickly sent me replacements.


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    Standing Desk purchase

    I bought a standing desk from this company recently, and I have to say, I was really pleasantly surprised by the service I got. The customer service agent I spoke to, I think his name was Cristian, was so helpful and knew his stuff. He answered all my questions really well and made me feel good about my purchase. Even though I'd seen some bad reviews online about their customer service, my experience was actually really good. I'm really impressed with the service I got.


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    Desk bikes for office

    I bought a bunch of desk bikes for my office and I'm really pleased with my choice. Not only are the bikes a fab way to keep active while working, but my colleagues love them too. Michelle was a massive help when we were buying them, giving us a great deal for getting loads and always keeping us in the loop. The bikes are top quality and the service was top-notch. I totally recommend these desk bikes to anyone wanting to add a bit of movement into their workday.


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    Standing desk purchase

    I've just bought a standing desk and I have to say, it's exactly what I expected. The desk is really sturdy and functions well. I particularly like the lovely bamboo top. The only slight problem I had was understanding the instructions a bit, but I think that was more down to my lack of experience rather than any issue with the product. All in all, I'm really impressed with the desk and would definitely recommend it to anyone else.


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    Amazing desk and awesome support team

    I recently got a really cool desk and I absolutely love it! It's honestly the best thing ever and it's really easy to use. However, I encountered a small issue with it and I was like, "Oh no, what should I do?" Thankfully, I reached out to the support team and they were incredibly helpful. They managed to fix everything for me in no time at all. They're like magic wizards!


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    Standing desk - amazing!

    I recently purchased a standing desk and it's honestly the best purchase I've made in a while. I reached out to customer service because I didn't require a few additional parts and they quickly resolved the issue and are even providing me with a refund. It was so easy! Huge thanks to FlexiSpot for their excellent service!


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    Faulty USB charging ports

    The USB charging ports on my standing desk stopped working, but the folks at this company were really helpful in sorting out the problem. They sent me a new part right away, and it came in just a few days. Now my desk is back up and running perfectly again, and I'm really happy with how it all turned out. Excellent customer service and a quick fix!


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    Flash sale disappointment

    I recently fell for what was meant to be a 'flash sale' by this company, but it turned out to be quite disappointing. It seems like a sly way to make you think you're missing out on something big, when really it's just a way to trick you into thinking you're getting a good deal. The countdown timer made me panic-buy a product at a lower price, only to discover that it wasn't actually available at that price unless someone already had it in their basket. This made me feel frustrated and a bit cheated, and it just seems like a sneaky tactic that doesn't sit right with me. I wouldn't advise anyone else to fall into the same 'flash sale' trap either.


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    Desk contest

    I just wanted to share my thoughts on that desk contest where they were selling desks for 99 euros instead of 699. It turned out that the desks weren't really up for grabs at that price, so you couldn't actually buy one - pretty disappointing, really. In my opinion, if you're going to run a competition like that, you should make sure the items are actually available for purchase. It just felt like a trick to get people to sign up.


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    Replacement part purchase

    I've just had to order a replacement part for my product, and I must say Selwyn was fantastic the whole way through. He was super helpful and efficient when it came to sorting out my order, and he made sure it was a hassle-free experience. His knowledge and expertise really made a difference, and it all went smoothly without any stress.


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    New desk replacement

    Oh my word, I honestly can't get over how fantastic their customer service is! My desk packed in after only 3 years, and they sorted me out with a shiny, new replacement without any bother at all. I am completely blown away by their service and will be sticking with them as a customer for sure. Thanks a bunch!


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    Desk and Chair Purchase

    I thought this chair would be really comfortable, but man, was I wrong! The BS11 Pro Chair is honestly the most uncomfortable thing I've ever sat on - it's so slippery, too. I even tried changing my clothes to see if that would make a difference, but nope, still a pain in the backside. Building it was a nightmare, too - the base wouldn't budge and I couldn't remove the cylinder. I tried everything, even asked a plumber for help, but no dice. I finally gave up on the chair and I'm still waiting to return it. On the plus side, the desk I purchased is top-notch, no problems there! It looks like they're much better at making desks than chairs.


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    Standing Desk Purchase

    I had a few problems with getting my standing desk delivered, but Romina really helped sort it out quickly and effectively. I was really grateful for her help and I'm pleased with how it was all sorted in the end.


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    Adjustable desk purchase

    I found a great adjustable desk and wanted to buy it, but ran into an issue when entering my address at checkout. Turns out, Alaska wasn't even an option for shipping, which was frustrating. There's no good reason to leave Alaska out as a shipping destination; the process and cost should be the same as for other states. This lack of attention to detail and basic service is really disappointing.


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