I Need A Mobile Reviews

: 28
86% Would buy here again

Most relevant positive review

  2024-05-28
Easy to use site, happy with p
I thought the website was really easy to use, which helped me find and buy the phone I wanted wit...Read on
dave

Most relevant negative review

  2024-04-10
Rose Gold iPhone 7 purchase
I recently bought a Rose Gold iPhone 7 from this company, hoping for a smooth transaction and a g...Read on
Michael

Review with most votes

  2020-07-10
galaxy s9 plus
Very poor service. Had an issiue with galaxy s9plus. Went to samsung store and they said phone ha...Read on
Jakub

Reviews (28)

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    Easy to use site, happy with phone

    I thought the website was really easy to use, which helped me find and buy the phone I wanted without any hassle. The phone itself is working great and I'm really happy with my purchase. The service overall was fantastic, right from placing the order to getting it delivered.


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    iPhone transaction

    I recently bought an iPhone from this company and I was pleasantly surprised by how quickly the transaction went through. Even though I had seen some bad reviews, I have to admit I was really impressed by how fast they deposited the agreed amount into my account.


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    Fast evaluation and honest payment

    The website was really easy to use and simple. I was happy with how fast they checked my phone and the payment was quick and smooth. Other companies I've used before have tried to lower their offer with lies, but that didn't happen this time. I thought the service was honest and efficient, and I was quite impressed overall.


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    Samsung S9 purchase

    I recently bought a Samsung S9 from this company and I have to say, I was pleasantly surprised. The phone arrived in perfect condition, just as they said. The only slight issue was that I had to reset the phone myself, but it wasn't a big deal. It seems like they send the phones out as they receive them, which makes sense. Just a heads up, they don't include a charger or any accessories, so make sure you have everything you need before you order. However, the service was excellent, the delivery was quick, and the phone itself is great. I have no complaints and would definitely recommend them to anyone in need of a new phone.


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    2 phones bought

    I bought two phones from this shop and they were both in really good condition, just like they promised. One of them had a issue with calls, but they fixed it super quickly and even sent me a replacement the following day. Both phones are working really well and the battery life is good. I'm really pleased with my buys!


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    Older model phone

    I bought a second-hand phone from the shop the other day. When I got it, it looked just like they said it would - in pretty good nick. But it turned out it was an older version than my daughter's, so we couldn't shift the data across like we wanted to.


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    Awesome Customer Service

    Oh my gosh, the customer service at this place is absolutely fantastic! The staff there are really friendly and helpful, it made my shopping experience so enjoyable. I'm truly impressed!


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    iPad purchase

    I bought an iPad for my brother because he needs it for communicating, he has a habit of breaking them, and they always stop working eventually. I end up spending a lot of money trying to get them fixed, so I chose to purchase one from this website as it was affordable and had a nice appearance. The delivery was fast, so I immediately ordered another one.


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    Recently purchased refurbished mobile

    The website was really easy to use, I found what I needed straight away. When I got the refurbished mobile, it was as good as new - no complaints at all! The delivery was super fast and the phone was really well packaged, so it arrived in perfect condition. Just a heads up, the phone didn't come with a charger, but that was my own fault for not checking. Actually, it's quite a good idea cause most people have spare chargers lying around anyway. All in all, I'm really happy with my purchase from this company.


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    Phone purchase

    I recently purchased a second-hand phone from this shop and I have to admit, the phone looked absolutely immaculate! It completely lived up to their grading system. When they say 'pristine', they really mean it, unlike some other places. However, the battery health of the iPhone 8 Plus was only at 90%, which was a bit lower than I expected for a phone rated as pristine. Apart from that, everything else was great. Overall, I'm really pleased with my purchase. I would definitely suggest this shop for refurbished phones.


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    Phone recycling and payment

    I had a really easy and stress-free time recycling my phone and getting paid for it. I was really amazed at how quickly I found the best deal for my device, the website gave me the best offers out there. The whole process was simple and I got my payment just a week after sending off my phone.


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    Rose Gold iPhone 7 purchase

    I recently bought a Rose Gold iPhone 7 from this company, hoping for a smooth transaction and a good quality phone. However, my experience has been a nightmare. I sent in my perfect phone as described, fully reset, without a password, and unlocked. Despite giving all the needed information and proof of purchase, I got a different, damaged Silver iPhone back. The customer service has been terrible, with constant emails asking for info I had already given and no solution in sight. Now I have no phone or money, and I feel really frustrated and disappointed. I would recommend others to steer clear of this company.


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    iPhone X

    I bought an iPhone X from this company recently and it's been a total nightmar. I didn't get an email confirmation for my order and when I reached out to customer service for help, I got nothing back. I tried emailing them multiple times but never heard back. And when I tried to return the dodgy phone, I couldn't get a return label or help. I'll definitely not be dealing with this company again and would strongly advise avoiding them altogether.


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    Phone recycling comparison

    It was so easy and efficient to recycle my old phone and actually get paid for it. I was really impressed by how quick and simple it was to find the best offer on the comparison site. The service was honest and reliable, and I got paid promptly. Thank you so much!


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    iPhone 12 Pro

    I bought an iPhone 12 Pro from this company recently and I was really impressed with the customer service I got. The staff knew a lot about their products and could answer all my questions easily. Ordering was fast and they kept me updated throughout. The prices were good and I felt like I got a good deal. The delivery was quick and my new phone arrived in perfect condition. Overall, I had a great experience and would definitely recommend this company to anyone looking for a new phone.


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    Affordable used phone

    This company totally caught me off guard with their amazing offers on cheap second-hand phones. I was really impressed with how helpful their customer service was, especially when I reached out with some questions via email. They got back to me super quickly, which I really appreciated. The phone I bought arrived precisely as they had described, which proved to me that they're honest in their adverts. I reckon the pricing was more than fair for the quality of the phone I got. I'll definitely be coming back as a customer when I need another budget-friendly used phone.


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    Trade-in pricing disappointment

    My experience with this company's trade-in process was a complete nightmare. At first, they offered me a good price for my phone, but when I sent it in, they said it had defects and tried to give me a much lower offer. I didn't accept it, so they then had a so-called "senior" assessor contact me with another offer, which was still much less than what they initially promised. The whole thing was really frustrating and their lack of communication and poor customer service made it even worse. I would definitely recommend avoiding them if you want a fair and easy trade-in experience.


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    iPhone trade-in experience

    I recently traded in my iPhone which was in great condition. It had always been well looked after and was fully reset, without a password, and unlocked. However, I was disappointed when I received a lower offer stating that there were scratches on the phone. Luckily, I had taken photos of the phone before sending it off and had noted down all its details. After some discussion and haggling, they eventually stuck to their original offer of full price. In the end, it all worked out well and I was happy with the outcome.


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    Selling phone online

    As a customer who wanted to sell my phone online, I was a bit unsure at first because of a bad experience I had with another platform. But, I decided to give it a go with this service and I was pleasantly surprised. Selling my phone online turned out to be pretty easy and simple. I gave all the necessary information and got a fair price for my device. I sent it off and waited for them to check it out.

    I was a bit disappointed when they came back with a lower offer because of a small issue with the back of the phone. I wasn't happy with the reduced price because I knew my phone was in great shape as I had mentioned. I made it clear that I didn't agree with the new offer and stuck to my guns.

    After a few emails going back and forth, the team decided to take another look at my phone and admitted that it was actually in good condition. I was grateful that they were open to reassessing things and in the end, they gave me the original price they had offered. Even though the process didn't go as smoothly as I had hoped at first, I was happy with how things turned out in the end.


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    iPhone 11 Pro purchase

    I wasn't too sure about getting a second-hand device from this company, but I thought I'd give it a go. I bought an iPhone 11 Pro, and while it was in decent condition, it wasn't as perfect as they said. There were a few small scratches and the screen had a noticeable yellow tint, probably because it's been used a lot with the OLED. I was a bit disappointed that there was no cable, charger, or fancy box in the package. I'd say this company is alright for second-hand devices, but just keep in mind that the condition might not be exactly as they describe it.


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