Modanisa Reviews

: 40

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33% Would buy here again

Most relevant positive review

  2024-04-13
First order experience
I've just received my first order from this place and I am absolutely thrilled! Can you beli...Read on
G. Cooper

Most relevant negative review

  2024-06-03
Low-quality shoes
I'm really disappointed with the shoes I bought online recently. They looked like they had b...Read on
Mohammed

Review with most votes

  2018-07-14
Nice and simple comfortable dr
I bought a sweater from me. Beyond the super amazing thing, i ever got! hell comfortable and fash...Read on
Julie

Reviews (40)

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    Coat using a discount coupon

    It feels like the people at this store only really pay attention to you when you give them a bad review. I told them about my experience, and all of a sudden I get a phone call offering me a discount voucher - why couldn't they have been this responsive and caring before? It's annoying to think I had to go to such extremes just to get treated like a valued customer. Even though I eventually got a discount and used it to buy a coat, it shouldn't have taken a negative review to get the kind of service you should expect as a customer. The coat itself is good quality, but the whole experience has left me feeling disappointed.


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    Cute dress for Eid

    Hey everyone! I just wanted to share my online shopping experience with you all. I found this really cute dress for Eid and I ordered it on the 23rd of July. It arrived on the 30th of July, and I was super excited when it finally came because I had been looking forward to it. The dress was exactly what I was expecting, and I absolutely loved it! It was the perfect outfit for the celebration with my family. My cousins even complimented me on it, which made me really happy. Overall, I had a fantastic shopping experience at this store and I will definitely be returning for more cute outfits in the future.


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    73228684

    I am really shocked by the negative reviews, I have ordered twice both times at around £200. Love all my chosen items, great value, you can’t buy 18-19 items at this price anywhere. I was a little worried about sizing and quality, they are good. Must carefully watch the measurements and would advise ordering one size up. One one of my orders I had to return 4 items due them being a little bit big/ I filled easy return form and received money back within a week. The website is addictive/ so many choices. I wish I could add photos for everyone to see how amazing the items are.


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    First order experience

    I've just received my first order from this place and I am absolutely thrilled! Can you believe it? The clothes are amazing and the prices are even better - I never thought that was possible! I was a bit nervous initially because online shopping can be a bit daunting, but my items arrived really quickly and they were exactly as I imagined. I've now found my go-to place for all my modest outfits - woohoo!


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    Low-quality shoes

    I'm really disappointed with the shoes I bought online recently. They looked like they had been worn before I even got them. The quality is not great, with bits not stuck together properly and it feels like they were badly made. I was hoping for something new and good quality, but that's definitely not what I got. I'm really not happy with this purchase and wouldn't suggest it to anyone else.


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    Frustratingly delayed parcel

    I got that same standard email saying my parcel is still on its way to Turkey, even though it's already made it to the UK. It's been two whole months now, longer than it took for a bloke to land on the moon. Just give me my money back already!


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    Modest fashion company

    I really like this fashion company that sells more modest clothing. I've bought lots of different items from them and they always turn out just as they're described. If you're particular about the fabrics you like, I'd suggest taking a good look at the product descriptions because they give a lot of detail about what's used. Thanks a lot for the excellent service!


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    Hijab outfits purchase

    I just bought some hijab outfits from an online store and I have to say, I'm really happy with the customer service. The team were really quick at getting back to my emails and sorting out any problems I had. Plus, the quality of the products is top-notch. I definitely suggest this store to any Muslim ladies looking for classy and fashionable hijab outfits in the USA.


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    Midi dress in floral print

    I bought this really lovely midi dress with a floral print from this shop the other day. Ordering it was a breeze, and there were loads of sizes to pick from. The customer service was fantastic too, they answered all my questions quickly. The price was great considering how nice the dress is. And it arrived super quickly, well wrapped and looking perfect.


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    Clothing items

    When I ordered something from this website, I thought it was alright. The stuff I got was good quality and looked how I thought it would. However, the sizing was a bit dodgy, so I'd suggest checking that before you buy. Sending stuff back was a bit of a hassle too, so keep that in mind. Overall, it was alright, but there's room for improvement.


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    Incorrectly sized bonnets

    Unfortunately, the bonnets I ordered turned out to be the wrong size, which was quite disappointing for me. I contacted customer services and sent photos as evidence, but they kept asking for more photos with a measuring tape. This became quite frustrating as all the items looked the same and were in dark colours, so it was hard to tell the sizes apart.

    Even though I tried to cooperate with their requests, my appeal for a refund was rejected unfairly. They initially offered me a £20 voucher as compensation, even though I had paid £2.99 for each of the twenty bonnets that were incorrect in size.

    Now, customer services have stopped responding, leaving me feeling upset about the lack of a resolution to this problem.


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    Clothing

    I made a mistake by ordering a size bigger than what my daughter usually wears, hoping it would fit fine, but sadly it was too tight. I was surprised when I attempted to return it and found out that I had to pay for the shipping. It's frustrating that they don't mention on their website that their sizes aren't the same as EU standards. It's not right. I won't be buying from them again.


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    Wanted to cancel order

    I tried to cancel my order, but it had already been shipped out. Now I have to pay for the return shipping. That's not fair!


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    Incorrect Sizing Experience

    I bought some stuff online the other day and I was really let down by the sizes. I got three different sizes for my mum, but even the biggest one was too small. Honestly, I wouldn't recommend buying from this website because the sizes are all wrong. Save yourself the trouble and don't bother ordering from here!


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    Ordered clothes, no stock, bad refund process

    I ordered some clothes from there twice and paid through Klarna. After 10 days, I received an email saying that the items I wanted are not available, so they canceled my order. I'm still waiting for my refund and the customer service just keeps sending automated responses. I wouldn't recommend them at all!


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    Long-awaited delivery

    I made the mistake again of hoping that the items would arrive before the promised date, like it usually does. Unfortunately, it's been over 3 weeks now and I still haven't received them (I ordered at the end of March). Normally, the quality is good which is why I've been ordering from them since 2018, but I've been let down quite a few times. The most frustrating part is the lack of information on the app about where the items are.


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    Bad experience with returns

    Never order from this place! They never reply to returns and customer service is useless. I've tried reaching out to them several times and still got no help. I sent back my package but haven't received any updates. I'm still stuck having to pay the full amount, absolute scammers!!!


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    Wrong items received

    I ordered 3 items of clothing but ended up receiving fake goods! They claimed it was made of cotton and linen, but turned out to be viscose and polyester. Unfortunately, I couldn't return them as they didn't deliver to Morocco.


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    Ordered 4 evening dresses, kept 1 and returned 3.

    I recently bought 4 evening dresses, but I was really disappointed with the quality of 3 of them so I sent them back. When I unpacked them and saw they weren't good enough, I decided to return them. To my surprise, the company said one dress was damaged and wanted me to pay for it, even though I didn't even try it on. They've been trying to get in touch for days now, but I haven't been able to contact anyone to sort it out. The lack of communication and asking me to pay for something I didn't damage is not fair at all.


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