Morphy Richards

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Morphy Richards

50% Would buy here again

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Spotlight: What are our customers saying?

D
Daisy
i really like that even i am spending money it's not going in vain. they offer the best appliance i have ever seen. the design are outstanding and look so beautiful!!!!!Read on
C
Chhagan
Positive Read on
S
Stephen Dempsey
I bought this at the beginning of March 2020. It was great whilst it was going..and then our troubles started. I thought it had lasted 13 months but No! Less than 11 months. I rang Amazon up and th...Read on
J
Jo Maskrey
Awful company to deal with! Customer service lacking. No interest in fixing problems! kettle sprung a leak after 4 months of use. Will not replace or refund. And looking at reviews else where ...Read on

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    HELLA BEAUTIFUL

    i really like that even i am spending money it's not going in vain. they offer the best appliance i have ever seen. the design are outstanding and look so beautiful!!!!!

    Wonderful


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    Kettle

    Positive


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    Morphy Richards Supervac 2-in-1 Cordless Vacuum Cleaner March 2020

    I bought this at the beginning of March 2020. It was great whilst it was going..and then our troubles started. I thought it had lasted 13 months but No! Less than 11 months. I rang Amazon up and they had to contact Morphy Richards (MR). I waited a long time on the phone for Amazon to get through, not Amazon’s fault of course. All these other companies appear to use the pandemic as an excuse to say we are experiencing long delays when they could if they wanted to..hire more staff! I digress. Amazon arranged fir me to obtain a replacement and one was sent out. Great. But no the replacement had a fault in that the LED lights kept flickering and so as a consequence of power loss the roller that picks up the dirt stopped rotating intermittently. I decided to put up with it. This situation lasted from the middle of February 2021 to July 2021. About 5 months. Now I know for a fact that I extended the warranty to two years as I registered it. I wasn’t going to ask Amazon to step in again, but then changed my mind because after all I had paid good money and both only lasted a few months. So I contacted Amazon and again MR took ages to answer. Amazon put me through and listened on the line. MR’s rep took ages on the phone to fill in a form and explicitly told me that if I wanted a refund and not a replacement that the process would be a lot more straightforward and that I could have one and then I asked what to do with the not working vacuum cleaner. Dispose of it was the answer. This call was recorded. I was also told that it would take 5 days for the refund to show up. I paid by credit card so I waited and waited. Two to three weeks later I enquired with Amazon and yet again waited to be put through to MR. The MR rep indicated that I could not have refund because it wasn’t their policy to refund and the MR rep I spoke to couldn’t have said that. The rep was defensive and aggressive and I was lucky to get a word in edgeways. I was made to feel as though I was lying. After much remonstrating, and after being told I would not get a replacement either because I had disposed of the item…even though their rep had told me to dispose of it, I was informed that management would listen to the recorded call and possibly if they found that their rep had said that that I may be given a replacement as a gesture of goodwill. Goodwill? You couldn’t make this up! We are insistent that a replacement just wouldn’t be good enough! Look at the history of this product so far…abysmal to say the least. So I waited seven days to hear back…nothing! So I wrote an email to customer services and they replied that they had passed my email on to management and they will listen to the call. How many times have I heard that? How long does it take for management to listen to the call? It’s now another week and nothing. I shall give MR 14 days from my email date and then if I do not hear anything I will then take the matter even further. Are you reading this MR? I won’t stop until I get justice! Just bear in mind folks that you will not get your money back in any circumstance unless you buy direct from MR. I’ll bet you didn’t know this was their policy. Where does it state that?


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    01/01/2019

    Awful company to deal with! Customer service lacking. No interest in fixing problems! kettle sprung a leak after 4 months of use. Will not replace or refund.

    And looking at reviews else where im not the only one with issues with this product!!

    Avoid avoid avoid


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Morphy Richards

Machines and appliances can make your life a whole lot easier, but bad quality appliances only make you frustrated. So where can you find the best home appliances? One company that sells kitchen machines and other useful items is Morphy Richards. But what quality kettles and toasters will they sell? Will their coffee machines be able to provide you with fresh coffee in the morning? Will it take long for the delivery service of Morphy Richards to send you your ironing supplies? And will Morphy Richards’s customer service at least try something to help you out when you ask for their advice or assistance? The only people to answer these questions honestly are the customers that have shopped at Morphy Richards before. Read their customer reviews to find out a bit more about Morphy Richards. Their comments, opinions, ratings and experiences can help you to see if Morphy Richards might have some useful kitchen aids for you.

About Morphy Richards
Morphy Richards is a company that sells home appliances and other home solutions. The company was founded in 1930. The company was established by Donal Murphy and Charles Richards. They focused on luxury appliances. Now, they sell these appliances for all households. There are toasters that can provide you with some fresh toast. You can choose a 2 or 4 slice toaster. Morphy Richards also offers kettles such as water filter kettles, jug kettles, hot water dispensers and traditional kettles. In their coffee machines section, you can find filter coffee makers, milk frothers, Nespresso compatible coffee and tea pods, Espresso coffee makers and coffee capsule machines. For cooking and baking, Morphy Richards offers soup makers, health fryers, multicookers, microwaves, deep fat fryers, breadmakers, can openers, slow cookers and steamers. Their food preparation section contains table blenders, hand blenders, kitchen machines and hand mixers. So, in short, Morphy Richards offers everything to make your kitchen chores easier. Besides kitchen gear, they offer floor care such as vacuum cleaners, steam mops, steam cleaners etc. Their irons, ironing boards and vapour irons can tidy up your laundry in no time. Morphy Richards even offers some electric blankets, underblankets and mattress covers to keep you warm at night. And, last but not least, Morphy Richards offers cookware such as kitchen scales, kitchen bins, red cookware, pans, utensils, plum cookware, stove top kettles and more.


Services of Morphy Richards
The kitchen supplies and other small home appliances from Morphy Richards can be ordered via their website. Morphy Richards’ customer service sends the items right to your home. The online shop also has a customer service to help you whenever you require assistance.

Complaints, Compliments and Tips for Morphy Richards
Do you already work in the kitchen or iron your clothes with appliances from Morphy Richards? If that’s so, we would love to hear more about your Morphy Richards experience. How easy are their irons and kitchen tools to work with? Can you cook great meals with their pans and breadmakers? What does the coffee from their coffee machines taste like? And how satisfied are you with Morphy Richards’ customer service and delivery service? Write a review and share your story.