Mowers Online - Overall Rating based on 27 reviews
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Lawnmower purchase
I had a terrible experience with Mowers Online. The customer service was really bad - I had to wait ages on the phone and the people I spoke to were not helpful at all. It was obvious they didn't care about their customers or their issues. They didn't give me any updates on when my order would be delivered, so I was left in the dark. And when I needed to return a faulty item, they weren't able to arrange a convenient collection time. I was hoping to support a local business, but I found out they were just drop-shipping from the manufacturer, which was disappointing. Overall, it was a big letdown.
Lawnmower purchase
I can't believe how bad the communication and professionalism is from this company. I bought a lawnmower in March and it still hasn't arrived. I've emailed them multiple times but haven't heard anything back. It's so ridiculous that they're running their business like this. I'm really let down and annoyed by the terrible customer service I've had.
Ride-on mower purchase
I recently bought a ride-on mower from Mowers Online and it's been pretty disappointing. Even though it said 'in stock' when I ordered it, it's been a whole month and still no delivery date. I've tried calling them multiple times, but they never pick up the phone or it just keeps ringing. On top of that, they haven't replied to any of my emails, which has left me feeling really frustrated and worried that I might have been ripped off. The lack of communication and honesty from them is really disappointing, and I would advise others to think twice before buying from them.
New lawn mower
I was really excited to receive my new lawn mower from this website. I ordered it on Saturday night and it arrived really quickly on Tuesday morning. They were fantastic! I can't believe some people had bad experiences, mine was excellent!
Lawnmower
I bought a lawnmower from Mowers Online not too long ago and, unfortunately, things didn't go too well. They were fine with taking my money, but when it came to answering my questions, they've been pretty useless. I've been waiting for a reply for almost 2 months now, and it's really getting on my nerves. It looks like once they've got your money, they couldn't care less about helping you out. My advice to others would be to check out other places for their gardening gear.
STIGA battery substitution
So, I ordered this Mountfield Battery online, yeah? And when it arrived, can you believe it? It was a STIGA battery! I mean, come on, they didn't even check with me if that was alright to do. And it was like over £100 as well! Not cool, right? I tried giving them a ring to fix it but they didn't even answer. Terrible customer service, honestly. I won't be shopping with them again, that's a definite!
Recent purchase of a lawnmower
I recently bought a lawnmower online and had some problems with it. I tried to get help from customer service, but they didn't reply at all. Because of this, I had to share my concerns online. I didn't threaten or ask for money, I just wanted some answers. It's really disappointing how the supplier has made wrong assumptions about me.
Parts ordering experience
I had a right nightmare trying to order parts from this company. The website was a nightmare to navigate and finding the exact parts I needed was a real mission - I wasted hours looking at stuff I didn't need. When I eventually managed to get in touch with them through email, it took ages before I heard back. And even when I did reach out for help, getting the details I needed to buy the part was like pulling teeth.
Echo blower
Avoid using this company, they fibbed about having the item in stock, and it took ages to get my refund. The customer service is dreadful.
No invoice or tracking information received
I'm really let down by the poor communication and service from this company. I placed my order, but haven't got an invoice or any info about when it will be delivered. I've tried calling and emailing them, but they've not responded or given me any updates. It's been more than a week now, and I still don't know where my order is. I'm going to have to take action and dispute the charge with my credit card company.
Expensive purchase, issue under warranty
I recently bought something quite expensive from this company, but I've been really let down by the way they've dealt with my issue. I've been trying to sort out a problem that's covered by the warranty, but all I've been getting is delays and unhelpful replies. It's been more than a month now, and the issue still isn't sorted. This kind of service just isn't on, so I won't be using them again.
Brand new mower return
I bought a new lawnmower from this place not long ago, but had to return it. The customer service I got was really terrible. They said no to my return because I didn't have the original box, which came damaged with water. They wouldn't take any other box, which I thought was a really silly rule from the company. On top of that, I had a broken product show up and was told to email the info for help. After waiting for weeks, I had to check back, only to be told they never got my email, but suddenly found it when I called them up.
Garden mower purchase
I'm really disappointed with the poor customer service I got from Mowers Online. It took ages for my order to arrive, like 10 days, and then they sent me an extra mower by mistake. I tried calling them, but the phone just kept on ringing with no answer. Then I looked for an email address, but couldn't find one on their website. So, I had to use their '90-day money-back form' to tell them about their mess-up. But, they didn't even confirm they got my message. The only contact I had was from the delivery guy who wanted to pick up the extra mower. I wasted so much time fixing their mistake, waiting for the courier, and not even a simple thank you from them. The way they handled all of this shows they don't really care about their customers.
Broken lawnmower wheel
I recently bought a lawnmower from this company and, unfortunately, when it arrived, I found that one of the wheels was broken. I got in touch with customer service via email and phone, sending over some photos of the damage. They reassured me that a replacement wheel would be sent out, but it's been more than 2 weeks now and the part still hasn't arrived.
My lawnmower is currently out of action and I'm really disappointed with the lack of communication from the company. If I don't hear back soon, I'll have to take it up with my credit card company. According to consumer rights, I shouldn't be left in this situation, but here I am with a busted lawnmower that's about as much use as a doorstop.Faulty expensive product
This company is awful to deal with. I bought this really expensive product that never even worked and when I tried to get in touch about it, they like didn't care at all. I should've checked them out properly before buying from them.
New mower blade
So, I got this new mower blade online, but then they took my money and said they didn't actually have it in stock. I mean, seriously? I showed them my receipt and they were all like, "Send us a copy."
I spent ages the next day searching for that receipt because they sent it by email and it was nowhere to be found. Then they had the audacity to say they might just take back that email! Like, can they even do that?
So, I sent them a copy of the email and now I'm just waiting to see what's going to happen next. And on top of all that, they never even answer their phones! What a rubbish company, honestly.Lawnmower part purchase
I recently bought a lawnmower part online and it arrived the very next day, which was really impressive. The service I received was top-notch, and I thought the website was easy to use and had lots of helpful information. I'm really happy with my purchase and I'll definitely think about using this online store again in the future.
Lawn mower
I recently bought a lawn mower from this company, and honestly, my experience was a nightmare. To start with, trying to get hold of them was a real mission - they never picked up the phone! It had been two weeks, and still no sign of my mower, even though they'd promised it in 3-4 days. First, they said it had been sent out, but conveniently failed to give me a tracking number. Then they changed their story, and said they were waiting for more stock to arrive. The communication from them was shockingly bad, always switching up their tale. I emailed them repeatedly, but heard nothing back. And let's not forget, they'd already taken my money! If my mower doesn't get here by Monday, I'll miss my chance to get the job done on time. All I want is the mower that I paid for. If they were out of stock, they should have told me straight away, not promised quick deliveries they couldn't keep.
Lawnmower purchase
I recently bought a new lawnmower from an online store and it arrived really quickly. I placed the order on Sunday and it was delivered to my door by Wednesday lunchtime. The online chat support was also really helpful when I needed some assistance. All in all, it was a positive experience.
Lawnmower from this store
I purchased a lawnmower from this place and it was a terrible experience. They're a bunch of incompetents! I attempted to contact them numerous times but nobody answered. I was really concerned about the status of my order and if they had actually taken my money. It's a family-run business, but they really need to sort themselves out. I should've just stuck to my usual eBay or Amazon purchases.
About Mowers Online
Mowers Online is a company specialising in the sale of high-quality mowing equipment to help maintain green and pleasant environments. They offer a range of durable options designed to save time and energy, catering to every budget. From manual mowers to petrol and electric mowers, Mowers Online provides products such as Leaf Blower/Vacuum, Chainsaw, Brush Cutter/Garden Strimmers, Ride-on Mower, Garden Tractors, Lawnmowers, Snow Cleaning Equipment, Garden Construction, Hedge Cutting/Tree Cutting, and Lawn Care/Garden Care. With a focus on quality and efficiency, Mowers Online is a reputable choice for those seeking reliable gardening equipment.
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Categories Mowers Online
Online shopping | Electronics Reviews & Experiences
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Seite online seit: 17 April 2018
Letzte aktualisierung: 29 November 2024
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Cobra MX515SPBI lawn mower
Order with confidence with this company, mower was delivered within 3 days from ordering, excellent commutations can't fault thank you. Read onBy: david whidden