Get Transfer - Overall Rating based on 31 reviews
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Airport transfer service
The drivers who took me to and from the airport were really nice and professional. They turned up on time for both journeys and the service they provided was definitely worth the money. I was really happy with the transfer service overall and would definitely use it again next time.
Last-minute cancellation, promised refund not received
I'm really annoyed about what happened with this company I booked a transfer with. They cancelled it at the last minute and said I would get a refund, but now they're just giving me the runaround. It's so frustrating to be left hanging like this.
Private taxi ride cancelled in Croatia
We received an email informing us that the ride had been cancelled because the driver decided not to go through with it. The email from Gettransfer was polite, but unfortunately, it wasn't very helpful. They suggested a new driver who charged nearly double the price, and we had to pay more. I had originally paid for the ride back in January 2024 using PayPal and MasterCard, but I never received a refund. Despite my requests for the money to be sent to my new bank account, they sent it to my old credit card which had been deactivated. As a result, I have lost my money. It's incredibly disappointing.
Transfer experience review
I had a really bad experience with the service. I booked a transfer and the driver didn't turn up, which caused me a lot of hassle. It's obvious that there's dodgy stuff going on with this platform, especially since they haven't even paid for the transfers that were done. I definitely wouldn't suggest using this service to anyone.
Taxi booking from Dubai to Abu Dhabi
Avoid this company at all costs. I had a terrible experience booking a taxi with them for a round trip from Dubai to Abu Dhabi. The driver on the way there was unprofessional and asked for extra money, even though everything was supposed to be paid for in advance. Then, on the way back, no one came to pick me up at the agreed location. I tried to contact the company multiple times, with no success. I had to end up getting another taxi, costing me an extra £80. Their customer service was practically non-existent, with only a generic email response that didn't address any of my issues. It's obvious that this company is only interested in getting your money and not providing the service they promised.
Transfer booking to Abu Dhabi
My recent experience with the transfer booking service was absolutely terrible. I had booked a transfer to Abu Dhabi but, unfortunately, I had some issues communicating with the driver. He didn't seem to understand where and when to pick us up, which left me with no choice but to cancel the reservation via email. Despite my efforts to inform them of the cancellation, I was told by the service that I would receive a refund. Unfortunately, no refund ever showed up in my account. I sent numerous emails but never received a response from them. The complete lack of responsibility and communication is truly unacceptable. This service has definitely lost my trust.
Refund received late
I recently got a refund from the company after waiting for over two months. The promised money back was late, so my bank had to step in. I'm really disappointed and frustrated with how slow and unreliable the company has been. I'll definitely have second thoughts about using their services in the future.
Quick and efficient transfer service
Don't bother checking out other options, this transfer service is fantastic. It's so simple to book, the driver was friendly and experienced, and the vehicle was top quality. We arrived at our destination on time and safely. I would highly recommend it!
Transfer service experience
My experience with this transfer service was really disappointing. The company follows Cyprus law, which makes it really tough to challenge them if there are any problems. Both passengers and drivers struggle because this company isn't very honest or transparent. The process for solving disputes is both pricey and slow, leaving everyone feeling frustrated with no real answers. It's obvious that this company cares more about themselves than about their customers or drivers. I'd suggest avoiding this company for any transfer services.
Quick and efficient transfer
I was really happy with the transfer service I got - it was fast, smooth, and just really nice overall. The driver was proper polite and knew what they were doing, the car was clean and well looked after. The price was good too, which made it a value for money choice for me. I thought the service was top-notch and I would definitely think about using it again another time.
Airport transfer
I was really looking forward to my airport transfer, but the driver didn't turn up. They didn't offer a replacement or give any information, which was pretty unprofessional. I was really disappointed with the whole experience and would recommend that others steer clear of this service.
Taxi booking
I booked a taxi through this service not long ago and I have to say, I was really disappointed by how it all turned out. They left me stranded with a one-year-old baby and even though they promised a refund, it's been a whole month now and I still haven't seen my money back. They don't seem to be bothering to keep me updated on the situation and I think it's really unprofessional. I'm pretty upset with how they've dealt with this whole thing and I wouldn't advise anyone to use their services.
Taxi reservation cancellation incident
I arranged for a taxi from the company to pick us up from the airport, but unfortunately, they cancelled at the last minute, leaving my family standing in the rain. I've sent multiple emails and tried to follow up, but they still haven't refunded the money I paid upfront. It's been really frustrating and disappointing dealing with their lack of communication and slow response in sorting this out. I wouldn't suggest this company to anyone who needs a dependable transportation service.
Scammy transfer booking
Avoid booking with these guys, they're complete scammers! I arranged a transfer well in advance for myself, my family, and my grandkids. However, just two weeks before our trip, the driver claimed his minibus had broken down and he was unable to take us. When I reached out to the company for assistance, they asked for additional payment to provide a replacement! Despite their assurance of a refund, it has now been more than 6 weeks and I am yet to receive my money back. They keep offering excuses like "banking issues," but they were certainly quick to take my money! It's a complete scam, so don't rely on them.
Last-minute cancellations
So, you know, some of the drivers were really great and got us where we needed to go on time, which was awesome, but the rest just let us down! They cancelled out of the blue and the company didn't bother letting us know, I had to figure it out on my own! I ended up arguing with one of them and they didn't even make an effort to sort things out. Another time, they tried to overcharge me for a replacement driver! Like, seriously, what's that all about?! I ended up finding my own driver last minute and it was loads cheaper, but now I'm still waiting for my refund of over €650! It's just not on, mate.
Terrible experience
I'm only giving one star as I wish I could give none at all. They're just a bunch of thieves taking money from both customers and drivers. I'd advise staying well clear of them. It's like they're some sort of dodgy international scam outfit.
Chaotic service
This service was a complete disaster from beginning to end. I paid £150 to book a transfer, but then I got a message saying the car had issues and would be arriving 5 hours late in the middle of the night. They didn't offer me any other choices or a refund. It's been months now and I still haven't got my money back, even after trying to contact customer service multiple times. It's a total scam and I wouldn't advise anyone to use this service.
My transfer experience
My transfer experience was really great. The driver was so professional, on time, and really good at driving. He got us through the traffic with no problems, which made the journey really easy and relaxing. I'll definitely use this service again next time.
Airport transfer service
I recently got a lift to the airport and was really pleased with how the driver kept in touch. He messaged me on WhatsApp the day before my flight from Heathrow to say hello and make sure everything went smoothly when I got there. Everything went seamlessly and I was grateful for the great service and the way they paid attention to all the little details.
Service booking
I used this company for a service and it was a complete disaster! I paid upfront for a service that never happened. I tried to get in touch with them several times, and they said they gave me a refund. But guess what? I never actually got it! I suggest steering clear of them, as the only thing they're good at is taking your money upfront. Stick with Uber or take a taxi, this company won't be around for long.
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