Travelbag Reviews
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Reviews (18)
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Surprise trip planning
Recently, I teamed up with a travel expert to plan a surprise getaway for my husband and me. The person I worked with was super helpful, nice, and really paid attention to us every step of the way. They were quick to answer all my questions and address any worries, which made the whole planning process easy and fun. What's more, this travel pro knew everything about airport procedures and visa rules, giving us some great tips and help to make sure our journey was stress-free. Thanks to their skills and hard work, we had an amazing trip that went above and beyond what we hoped for.
Purchased a holiday package with multiple transfers, flights, and hotels involved.
I was really pleased with how quickly the sales advisor got back to me and how well they helped me out. They were on the ball from start to finish - sending messages, sorting out holiday prices, and always following up with calls and emails. They were super professional the whole time. They answered all my questions quickly and I never felt like I was nagging them. I got the booking confirmation pretty swiftly too, which put my mind at ease. Even though I haven't been on the holiday yet, I'm really impressed with the top-notch service I've had so far.
Holiday booking with a fantastic consultant
I recently sorted out my holiday plans with this fantastic consultant who gave me top-notch customer service and really understood what I was after. This was my second time using their services in just 4 months and I couldn't be more pleased with how everything turned out. I would definitely recommend both the consultant and the company to anyone, and I'll definitely be using them again for my next holiday without a doubt. Big thanks to the consultant for being so awesome and making my holiday planning such a breeze.
Travel booking experience
Looking back on it, I found my time with the company to be pretty good and I thought the customer service from the people at the branch was really good. But, when I got the terms of my travel contract after paying in full, I was quite let down. So, I decided to write a letter explaining my worries and I got a phone call back pretty quickly. The only issue was that the person on the phone was talking too fast for me to understand, so I asked for them to send me a written response to clear things up.
Flight booking to Mauritius
The service we received was fantastic. The staff were really clued up about flights and gave us some great advice on the best time to travel. Changing our flight to a direct one for our trip to Mauritius was so easy, and we couldn't have asked for better service. We'll definitely be booking through Travelbag again in the future.
booking online and customer service call
Booking my holiday online was a piece of cake, the website was dead easy to navigate and I didn't encounter any issues. I had to give them a ring to double-check that my booking went through, and the person on the other end of the phone was really lovely and helpful. They sorted out all my queries and put my mind at ease about my holiday. Now I'm buzzing with excitement for my trip!
Recent holiday booking
I've just got back from an amazing holiday in Asia - went to 3 different places and it was all brilliant, everything ran smoothly all thanks to the great service from the agency staff. We had such a good time that we've already booked our next trip with them. Jasmine, in particular, was fantastic - she gave us top-notch customer service, organised both our trips really well and was super friendly the whole time.
Booking a holiday
I was really impressed with the service I got when I booked my holiday. It was so easy, and the customer service was top-notch. I made a mistake with the dates and had to change my booking, but the staff, especially Abby, were so helpful and understanding. They really knew their stuff and were really professional, which put me at ease. I'll definitely be using them again for my next travel adventure.
Quick and efficient vacation booking
I don't have time to waste on boring vacation planning. I always want things done quickly and efficiently, and that's exactly what I got with this service. From the moment I walked in, the staff went above and beyond to make sure I got the perfect holiday. They were attentive, knowledgeable, and really took the time to understand exactly what I was looking for. No complaints here!
Holiday package to Singapore, Sri Lanka & Dubai
My recent trip to Singapore, Sri Lanka, and Dubai was absolutely amazing. The hotels picked by my travel agent were really luxurious and in great locations. The transportation they arranged with their partners ran smoothly without any problems. I can't recommend my travel agent and the holiday company enough. I'll definitely be using their services again in the future.
Booking a holiday
I've just worked with the most amazing travel consultant to help me book my holiday recently. The service was top-notch and the price for the whole package was really reasonable. I would definitely recommend reaching out to this consultant for all your travel plans in the future.
Travel recommendations
I recently got some amazing travel tips from a really helpful travel expert. Lee Hicks, the guy who helped me out, suggested some great hotels that I checked out on YouTube and really liked. I can't wait to visit the countries that Lee recommended. His detailed info and advice were so helpful and I really appreciate it.
Recent holiday booking experience
Our first chat with the guy at Travelbag was pretty good; he gave us all the info we needed about our holiday booking and seemed helpful. But then, he let us down by not confirming the details like he said he would, not once but twice. We emailed him and found out he was away on holiday himself, which left us feeling baffled and annoyed. The lack of communication and follow-through wasn't what we expected from a big travel agency. It was only when we phoned that we got the help we needed. All in all, the whole thing wasn't great in terms of customer service and reliability.
Quick and responsive service, good deals
I was really pleased with how fast the agent got back to me and managed to get me a great deal. They took note of my travel preferences and found exactly what I wanted. I loved the personal touch and the careful eye for detail. A big thank you to the agent for their top-notch customer service!
Bucket list trip booked
Oh my gosh, you lot, I am absolutely buzzing! I've only gone and booked my dream holiday to go on safari in Kenya! Morales was fantastic, she sorted me out with an amazing deal for my trip. Honestly, she was top-notch and made the whole thing a breeze. I am beyond excited to embark on this once in a lifetime adventure!
Family trip booking with Abby Traherne
Abby Traherne was absolutely amazing as a travel advisor, she really helped me put together the trip of a lifetime for my family. She was so friendly, so helpful, and made the whole process completely stress-free. I honestly can't thank her enough for all the effort and dedication she put into organising our trip.
Vietnam holiday booking
I must say, the service I got from my travel agent was brilliant. Dom was a real star in helping me book my holiday to Vietnam. He not only gave me great advice, but he also made the whole booking process easy and hassle-free. It was clear that he really cared about making sure I had an amazing trip.
Holiday booking
I had a really great experience with the travel specialist I dealt with at this company. She gave me some really useful advice on places to visit and things to do on my holiday. Her knowledge made booking everything really easy and stress-free.
Review with most votes
Holiday booking with a fantast
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