Vacanceselect - Overall Rating based on 19 reviews
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Booking vacation accommodation
I recently booked a holiday accommodation with this company and I have to say, I was really impressed by the service I got. The staff were so helpful and went out of their way to make sure all my needs were taken care of. I want to give a special shout-out to the representative in Italy, who was not only really nice but also knew a lot about the area. It was obvious she genuinely wanted to make sure I had a great holiday. I called a few times with different questions and she was always patient and helpful, even when it was boiling hot outside.
Easy to use website
The website was really easy to use and everything was clearly laid out. The photos were nice and clear, and I found the prices easily.
Booking a holiday with them
You know that saying, 'don't judge a book by its cover'? It totally fits here. Everything seemed great when I booked the holiday - loads of helpful info, simple ordering, and no hassle with payment. But the real test is when you're actually on the holiday and then back home. That's when you find out if it was worth the money or just a front. So, I guess we'll have to wait and see how this one goes!
Mobile home booking manipulation
So, yeah, basically, one day I was looking at booking a mobile home for a camping trip. I found one I really liked, but I didn't go ahead with booking it because I wanted to take some time to think about it, right? But then when I went back the next day, it said there was only one mobile home left and the others were all booked up. I started to get a bit stressed out, you know? So, I quickly went ahead and completed the booking. But then, the next day when I checked again, all the mobile homes were suddenly available again! I felt like they were trying to rush me into booking it. It wasn't very cool, man.
Misleading advertisement
The photos didn't show what it was really like. The place had mold and rust everywhere, and the smell was just awful.
Reservation experience
My booking experience was really easy and stress-free. The person I spoke to was so nice and sorted out any questions I had straight away. I was really impressed with how quickly they got back to me. I'm really looking forward to my holiday with this company.
Glamping tent reservation
The team working at this glamping spot were really friendly and welcoming. Daniëla, especially, was amazing with her kind and welcoming personality. She made us feel right at home and took the time to explain everything we needed to know. We also enjoyed our chats with her each day and the recommendations she gave us about the local area. The campsite itself was pretty basic and more suited for people just passing by. However, the natural surroundings were stunning, which made up for the lack of fancy facilities. The glamping tents were also quite simple, so don't expect anything too luxurious. Overall, the best part of our stay was definitely the staff, who made us feel looked after and important throughout our visit.
Booking mix-up
The booking experience with this company was a total nightmare. We wanted to book a particular bungalow, but somehow ended up getting a confirmation email for a different one that was only for guests with pets. Even though the website said there were other bungalows available, it was obvious that not everything was correct. When we tried to fix the error, they said the only choice was the expensive pet-friendly bungalow. It was really annoying and ended up costing us more.
Last-minute booking
My experience booking last-minute with this company was quite good. The website was really easy to use and straightforward. But I was a bit let down that I could only pay using a credit card if booking within 8 weeks of departure. I would have liked the choice to pay by bank transfer instead. However, even with this minor hassle, the booking process went really smoothly and quickly.
Campsite booking
I booked a campsite through this service recently and I must say I was really impressed with how easy their website was to use. It was so simple to search for and compare the various campsites, and there was a wide range to choose from. The company kept me updated every step of the way and made sure I felt comfortable with my booking. Overall, I'm really happy with the service so far.
Booking process smooth and quick
The booking process was a breeze and we got the confirmation pretty fast. Fingers crossed that everything lives up to our hopes - feeling positive about it though!
Campsite booking
This was my first time booking a campsite and it was so easy! I didn't come across any issues at all. The staff were extremely helpful and answered all of my questions promptly. I could easily get in touch with them by phone or message.
Last-minute booking.
We've just decided to book a last-minute holiday through this company and everything has been going really smoothly so far. We're all set to travel tomorrow and they've given us all the support and information we need. Can't say much about the trip itself just yet, but I have to say, their customer service and booking process have been super efficient and hassle-free.
Alternative date booking
I accidentally booked a different date because what we actually wanted wasn't available anymore. I gave them a ring straight away, and by the next day, they had sorted it out with the campsite so that we could go on the date we originally planned. Top-notch customer service and speedy resolution of the issue!
Accommodation satisfaction
During my recent trip, I stayed at a fantastic place that really gave me value for money. The communication was smooth and the staff were so friendly when I arrived. The place was really basic but super clean, and had everything I needed for a really comfortable stay. I definitely recommend it to anyone who wants a stress-free and enjoyable holiday.
Inquiry before booking
We had a couple of questions before booking and got quick and helpful responses via email. The customer service team was really good and gave us all the info we needed to decide.
Customer service experience
I had a great customer service experience recently. I needed help correcting some data on my account, so I sent an email explaining my problem. I got a response within 24 hours with clear instructions on how to solve the issue. The service I received was really top-notch.
Online purchase experience
I found the website quite easy to use, but I was a bit let down by the fact that there wasn't a phone number for customer service. I much prefer speaking to an actual person rather than just relying on email. It would have been really helpful to have that option.
Village holiday
Through Vacanceselect, I have come to realize how sweet and fun village holiday can be. Although I have tried other types of holidays but never did village holiday. However, my first trial powered by Vacanceselect has drawned me to liking that kind of adventure. The place was cool, calm, fun and a lot of things to explore around the environment. I did appreciate that a lot and I'm looking forward to going for another village holiday in a different location next time and I can't hesitate in recommending Vacanceselect to others. I came back totally renewed, refreshed and inspired with so much energy to expend on work for better output.
Review with most votes
Village holiday
Through Vacanceselect, I have come to realize how sweet and fun village holiday can be. Although I have tried other types of holidays but never did village holiday. However, my ... Read onBy: Philips