BLUETTI Reviews

: 22
86% Would buy here again

Most relevant positive review

  2024-05-26
Power station and solar panel
I've just picked up a power station and a solar panel, and honestly, I'm really impress...Read on
Murray

Most relevant negative review

  2024-05-18
Portable power unit purchase
I bought a portable power unit not long ago for quite a bit of money, and at first, it was really...Read on
noah

Review with most votes

  2023-12-27
Efficient Purchase
Great service! I bought a few units and some accessories from this company not long ago, and I wa...Read on
Stephanie

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    Power station and solar panel

    I was really impressed with how easy it was to navigate the website and find detailed information about the different products and options. When I ordered my power station and solar panel, the process was simple and stress-free. I was pleasantly surprised when they arrived just two working days later. The packaging was great and made sure everything arrived in perfect condition. The products themselves were exactly as described on the website, showing good quality, great craftsmanship, and useful features that make them reliable and long-lasting. While they may not be the cheapest, the performance and quality make the price worth it. Overall, I'm really happy with my purchase and would definitely recommend them to anyone in need of reliable power solutions.


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    Multiple location power source

    When I decided to invest in a new power source that could be used in various locations, I did my research properly. The online product description was so detailed and clear that it made choosing the AC180 with SP200 solar panel really easy. Ordering was simple, and I got updates on the delivery stages via email, which was great. The service provided was excellent. Since using the AC180, I have been amazed by its performance and how it has helped me save money by generating free energy. It's been really satisfying to see it working, and I'm even thinking about upgrading the system to make it even better. Overall, a fantastic purchase that has exceeded my expectations.


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    Portable power station

    I've had my portable power station for a few weeks now and I have to say, I'm really happy with it. The fast charging feature is amazing, especially in the dark winter months here in the UK when we don't get much solar power. I really like that it has a long warranty and can easily power all my kitchen appliances. The solar input capacity is great and when you consider the price, warranty, and reputation of the product, it's a fantastic deal. The only thing I would say is that it would be even better if the app could give more detailed information about how much solar power it's charging each day and the average charging rates.


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    Replacement delivery for power station

    After a bit of bother with the carrier, I eventually got my new power station thanks to Joanna and the team at the company. Despite the delay at the start, I thought the customer service was really good and they worked hard to sort everything out quickly. When I got the power station, I used it for some planned jobs where I couldn't get to a normal power supply. I even took it with me on a camping trip and tried it out, running different things and charging devices with no problems. The power station did really well, keeping the battery level high the whole time.


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    Power station and solar panel purchase

    I've just picked up a power station and a solar panel, and honestly, I'm really impressed with how well they work. The power station has been super handy when the power goes out, and the solar panel does a great job of charging it up. Whenever I had any queries, their customer service team dealt with them quickly and professionally. I'd definitely suggest these products to anyone in need of a reliable off-grid power setup.


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    Excellent kit, B80 pack, extension cables, speedy advice, fuss-free delivery

    I picked up this really awesome kit and thought I'd make it even better by adding on the B80 pack. The team were great, they quickly helped me figure out which extension cables I needed to reach my solar panels, and everything arrived hassle-free. I'm thrilled with my purchase!


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    Portable Power Stations from small to large setups

    I've just bought a whole bunch of Portable Power stations from this company, got some little ones for on-the-go and some bigger ones for more permanent use. The first one I tried was the AC180, it was really powerful. After that, I treated myself to the best one they have, the AC500 with 2 batteries. Since then, I've been using less energy from the National Grid and our solar panels are working even better, saving us money on our electricity bills. I have to say, Bluetti's products have really impressed me with their quality and how well they work.


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    Super cool upgrade

    Well, I've recently acquired this new gadget that's kind of like a power station but souped-up. It's pretty sizable and weighty, but that's because it's built to be resilient and handle whatever comes its way. I plan to use it in my campervan for when I take a vacation and it will power all my gadgets. I just need to grab a solar panel and then I'll be fully prepared to disconnect from the grid. I'm looking forward to testing it out and seeing how long I can last without having to connect to any power sources.


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    Recent purchase experience

    I bought an EB3A from the shop not long ago. Unfortunately, it started having some problems and stopped working. Even though it was the busy Christmas season, I got in touch with their customer service team for help. The team at the shop dealt with the issue quickly and efficiently, providing top-notch customer service. I'm happy to say that my EB3A is now working perfectly again. I'm really impressed with their dedication to making customers happy and will definitely think about buying from them again in the future.


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    Various devices including AC500, B300S, AC300, B300, AC200Max, AC200L, AC180, AC2A

    I've bought a few gadgets from the company, and I have to say, they've really helped me save a lot of money on my energy bills, especially when used with my off-grid solar system. The gadgets are top-notch and have made it easy for me to deal with the energy crisis. It looks like my investment will pay off, and I'm glad I found this company when I did. The Bluetti UK Club Facebook group has also been really useful, with nice members who are always happy to help out and share their stories.


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    Portable power unit purchase

    I bought a portable power unit not long ago for quite a bit of money, and at first, it was really handy. However, after about a year and a half, it stopped working properly. It would only show a green light and no display on the screen. I tried reaching out to technical support for about three months, but the issue never got fixed. Eventually, I managed to get them to pick up the faulty unit. They said they would give me a new one, but I haven't received it yet. Instead, they offered me a cheaper replacement with less power. The customer service has been really disappointing, and they haven't stuck to their warranty as they claim on their website. It looks like I might have to take legal action to sort this out.


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    My power station broke in a week

    I bought a power station from this place, but it broke after only a week. I was really gutted because I had hoped it would last longer. However, when I got in touch with them, they were really helpful and sorted it out very quickly. I've had other power stations from them that have been really good, so I'm grateful they could fix this one so promptly.


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    Portable power station for camping

    When my portable power station had a problem, I contacted the company for help. I was really impressed by how professional and honest their customer service team was. They quickly sorted out the issue, and now I trust them to handle any other problems that might come up. I haven't had a chance to fully try out the product yet, but if it's as good as their customer service, I'll be a happy customer for sure!


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    AC180 purchase

    Our experience with AC180 when buying was fantastic all the way through. We had some questions about how well it works, and the customer service team dealt with them quickly and effectively. Ordering was quick and easy, and the delivery to our place in Highland Scotland was smooth. The unit works just as we expected and is easy to use. The 5-year guarantee and helpful customer service make us feel confident about our purchase, and we're really happy with it.


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    Communication and repair service

    I was really impressed with how well they communicated and handled the repairs. The team was easy to reach via phone and email, and they seamlessly arranged the collection of my unit for repair. The fact that they were able to do the repairs, provide advice, and return it all for free really showed me that I made the right choice in choosing this manufacturer. It's obvious that they really care about their customer service and prioritize customer satisfaction above everything else.


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    motorhome power bank

    I contacted customer services and they were absolutely brilliant! They replied really quickly and were so helpful. The power bank we purchased is fantastic and ideal for our motorhome. A huge thank you to the team!


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    Portable Power Station

    The buying process was really easy, the website was so simple to use, and I got updates on my order super quickly. The delivery was fast, and the portable power station does everything it says on the tin. It's dependable and has saved my bacon during power cuts. Would definitely recommend!


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    Portable power station purchase

    I had such a great experience with customer service. The person I was in touch with was so helpful and really went out of their way to sort out the problems I had with my purchase. Even though there were a few issues to start with, everything ended up going well because they responded quickly and were happy to help. I was really impressed by how professional and dedicated they were to making sure I was happy with everything.


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    Misordered item, struggling with customer service

    I have to admit, ordering the wrong item from this company has been a proper nightmare. I messed up my purchase, and getting hold of their customer service team has been a real struggle. It's like trying to squeeze blood out of a stone. You'd expect a company to be more helpful to customers in need, but apparently not.


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