Desigual

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Desigual

33% Would buy here again

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Spotlight: What are our customers saying?

K
Kirti Bagga
I had ordered of 398.00 dollars and delivery was made by carrier very late. I was from Canada and meet with minimum order cost for free delivery,it was free but not on time. In order Jumper,jeans...Read on
M
Mrs H
Bought sales items, I even had photos that I forwarded to customer service. Just some random must be doing wahatever cones to mind to save them cash!!!my mistake was that I should have checked agai...Read on
C
Carlos
The worst customer service I have ever experience. The warranty of the brand is a joke. They takes forever to reply your emails and the whole refund process is stressful. Asking for a bunch of info...Read on

All reviews (3)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Need some attention

    I had ordered of 398.00 dollars and delivery was made by carrier very late.
    I was from Canada and meet with minimum order cost for free delivery,it was free but not on time.
    In order Jumper,jeans and tops for kids
    Earlier I had faced similar problem from same venue London and I switched to Desigual last year.
    But after few timely delivery I am facing same issues. No ,there is nothing about quality and pricing..That is absolutely great..But need attention what I explained above.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Overcharged on 2 items. Put 6 sales items in basket but suddenly they chose to not honour thst they were sale items on the 2 Most expensive items.

    Bought sales items, I even had photos that I forwarded to customer service. Just some random must be doing wahatever cones to mind to save them cash!!!my mistake was that I should have checked again before I went to click pay button (as suddenly the percentage off attributable to all my items (as they were sale items) went back on, the 2 of the most expensive goods). I wrote it took a week for them to respond. (Aside from some random emails stating the order number wasn’t attached, despite it having been at the bottom of the email as I’d forwarded the order).
    I waited for items to be posted as thought I must have missed a postage levy, but then later realised they it was just deceptive way of adding costs.
    The response was just brazen and made up some excuse about being a first custom (although the 10% was because it was a sake item) and ironic as they’d give the 10% off some of the items just not all. Decidedly odd but just absolute disregard for the me as a customer.
    I have informed friends and family to avoid at all costs as no integrity here.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    t-shits, pants and more women clothing

    The worst customer service I have ever experience. The warranty of the brand is a joke. They takes forever to reply your emails and the whole refund process is stressful. Asking for a bunch of information that not even the bank knows. Once you sent that information to Desigual, they reply asking for even more unrelated questions. Seriously, the design is unique but the quality of the product is terrible. it is definitely not worth it at all.


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