iMyFone Reviews
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Reviews (22)
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News video production software
I was really excited to try out this new video production software that promised lots of different voices and voice-to-text transcription. I was looking forward to making my videos sound really cool with all these different voices. However, it turns out that most of the voices were more suited to gaming and entertainment, rather than being ideal for my news videos. Plus, the transcription limit was a real letdown - who can summarise all the news in just one minute?<br>On the positive side, Ray from customer support was fantastic! He was so helpful and empathetic. He mentioned that they are working on adding more voices and longer transcriptions. Since the software wasn't quite suitable for me yet, he processed my refund really quickly.<br>Overall, VoxBox is enjoyable but not quite ready for news narration like I required. I will keep an eye on it and consider purchasing it again when it has more voices and longer transcriptions!
Black screen fix after update
I had a bit of a nightmare when my device suddenly turned black after an update, and I was panicking about losing all my stuff. Luckily, the company's fix worked like a charm, and I managed to sort it out without losing anything important. And to top it off, it was way cheaper than the local repair shop's quote, where they even warned me about potential data loss. The service not only fixed my issue but also saved me some cash and my precious data, which I was really thankful for. Even had a little blip with my email address during sign-up, but the customer support team were super fast in sorting it out and making sure I could access everything smoothly. Overall, I was seriously impressed with how well the solution worked, the money I saved, and the top-notch customer service.
Extended service, potential to continue using the product
The customer service rep, Kiki, was amazing and really went the extra mile to help me out. She not only sorted out my problem but also gave me an extra month of service as a sorry for any hassle I had. It's great to see someone so focused on making customers happy - it's made me think even more highly of the company. I feel more confident now about sticking with the product, and I'm hopeful that any issues in the future will be sorted out well and quickly.
iPad revival software
I bought the iPad revival software from this company recently, and I have to say, I'm really impressed. I had three iPads with different problems like recovery mode, 'Apple loop', and black screen, but this software managed to bring them all back to life. It's quick and a real game-changer, letting me make the most of my Apple gadgets. Huge thanks to the team at the company for making such an amazing product.
Apple device utility app
I've been really impressed with the utility app for Apple devices. It can do things that other apps just can't, which really makes it stand out. The team's service has been top-notch, and I'm genuinely blown away by their skill and how quickly they get things done.
Quick and efficient service
I recently bought something and got really great service from a guy called Mike. He knew his stuff and was really helpful the whole time. Even though I had a little problem getting my hands on the new purchase, I thought the service was top quality overall. I'd definitely tell others to use this service if they need fast and effective help.
Refund and Repurchase
I bought the wrong version of the app by mistake, so I had to get a refund to buy the right one. I got in touch with customer service and Ray helped me out. He was really helpful and quick in sorting out my refund and also gave me a discount code for the correct app. Ray's speedy and professional help made dealing with customer service a breeze. I would definitely recommend their customer service to anyone who needs help.
Phone data recovery software
I have to say, I wasn't sure about using a third-party software to get my phone data back, but my phone was seriously slow after an update and I didn't know what else to do. I thought, why not give it a go? And I'm really pleased I did because the software from this company worked perfectly and I got all my data back without any problems. My phone is back to normal now, all thanks to them!
Problem resolution thanks to Angela
I had a bit of a problem with my order, but luckily Angela was able to sort it out quickly and efficiently. She was really patient and helpful, even though it was a bit of a tense situation. I was grateful for her hard work in making sure I was happy with my purchase and fixing things straight away. All in all, I was really impressed with Angela and the team's top-notch customer service.
phone repair software
I recently had some problems with my phone and needed to sort it out quickly. I came across this software online and thought I'd give it a go. After buying it, I had a few questions about how to use it correctly. The customer service team were really helpful and answered all my questions quickly. I was really impressed with how efficiently they fixed my issue. Thank you so much!
Account double charge
I got in touch with customer service about being charged twice on my account. Sara was really helpful and gave me a few options to sort it out. She fixed the issue for me quickly. I appreciate her fast help and handling of the situation.
Software purchase
I bought this software, but it didn't work on my iOS 17 phone. However, Ivy from customer service was extremely helpful and gave me a 60% refund. Their service was excellent, and the software works well on activated phones.
Quick and helpful customer service
I'm really happy with the fast and helpful customer service I got. Vera, the member of staff who helped me, replied quickly to my questions and gave me practical solutions to my issues. I'm really grateful for all the help and support Vera provided.
Macie's exceptional customer service
Macie really went out of her way to help me with my tricky problem, giving me clear and detailed advice all the way through. I was genuinely impressed by the amount of support I got from this platform.
Thanks to her
Maisie was absolutely brilliant and really helped me out with my problem. She was so patient and kind, I'm truly thankful for all her help. I wouldn't have been able to solve my issue without her assistance.
Quick customer service
I was really pleased with how quickly this company got back to me. I had all my questions sorted within minutes of getting in touch. Aimee, the customer service rep, was so helpful and made our communication really pleasant. Her efficiency and friendliness really made me feel like a valued customer, and I'm grateful for the great service I received.
PDF editing software
I've just bought some PDF editing software and I have to say, I'm really happy with it. It's so easy to use and I find it very intuitive. I can edit and customise PDFs without any hassle. There was just a small problem with the right-to-left alignment on one PDF, which was a bit annoying. Apart from that, the software is brilliant and does everything I need it to do.
App troubleshooting support
I had a problem with the app not long ago, so I got in touch with customer service for some help. Kiki was really helpful and got back to me quickly, sorting out the issue in no time. I'm really pleased with the great customer service I experienced.
Software purchase for data restore
The software is really good and reliable, but I'm afraid the specific data restore I tried didn't work despite spending hours trying to fix it. Aimee was great, she gave me excellent customer service and quickly sorted out a refund for the problem.
Review with most votes
Account double charge
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