JD Williams24 reviews
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Clothing items
So, I bought some clothes recently and got a bit annoyed because the company charged for postage separately from the total cost. I mean, why would they do that? The invoice they emailed to me even showed the total cost of the clothes and then separately listed the postage. It just makes things confusing for customers, not to mention the hassle of checking my bank account only to see that the payment had been processed twice, with the same amount showing up in pending transactions. I had to go through a lot of trouble to get my bank to release the duplicate charge. It's just not fair, honestly.
Dress purchase, quick delivery, free returns
I ordered a lovely dress on Friday and it came on Sunday, but unfortunately it didn't suit me. I returned it for free on Tuesday and got my money back in my account by Friday. The service was fantastic, so I'll definitely be shopping here again.
My top I bought
Oh my goodness, I ordered this top online and it turned out to be the worst! The suppliers that they use have really bad reviews, it's shocking! I mean, come on, who would want to purchase clothes from a brand that doesn't bother to check if their suppliers are reliable? I'm really let down by this, I definitely won't be shopping with them again. It's just not cool!
300 piece Art set
I recently bought a 300-piece art set online, and I'm really happy with it. The package was well-wrapped, and the delivery was super quick. I started using the art supplies pretty much straight away. All in all, I’d definitely recommend this product to anyone after a top-notch art set.
Big clothes order
I ordered some oversized clothes and they were brilliant! However, the delivery person was useless and didn't collect my returns. They even fibbed about it. I attempted to get in touch with them but had no success. Fortunately, the customer service at JD Williams was really friendly, even though they couldn't assist with Evri.
3 pairs of jeggings
I ordered 3 pairs of jeggings, but they didn't fit me properly. So, I returned them and had to wait for 10 days to get a refund. Even though I understand that it takes time to process, it's really annoying when the money is taken out of my account straight away. I thought I'd give it another go and ordered 3 more pairs, but today the delivery I received wasn't mine at all. The invoice said jeggings, but the delivery driver gave me the wrong items which belonged to someone else. Now I'm stuck with 6 pairs of jeggings that I didn't want and can't reorder what I actually need until I get my refunds. This whole situation has left me beyond frustrated!
Next day delivery disappointment
I recently bought something online, hoping it would arrive the next day. But, I was disappointed because the website gave me wrong information. I waited for two days but then found out that next day delivery isn't always promised. They said if the item isn't in stock, it can take 3 to 5 working days. This kind of lack of clarity is annoying and makes me feel like the company tricked me. It's disheartening when big brands don't stick to their promises and give customers the right info.
Online purchase experience
I've just bought something online and I've had some problems with the payment. They took the money out of my account twice and now my funds are frozen which is really annoying. On top of that, I've tried to get in touch with their customer service team through email but they haven't replied, making me feel ignored and lost about what to do next. In the end, dealing with this company has been a letdown and I'm not happy with how they've handled the situation.
OSLO sideboard purchase
I recently bought an OSLO sideboard and unfortunately, once it was put together, I noticed a noticeable piece of damage on the outside. I was really disappointed with the quality control and the fact that it was delivered like that. When I got in touch with customer service, they recommended that I send the sideboard back, but because it was already built, that wasn't really an option for me. However, the customer service team were understanding and worked with me to find a solution. We agreed on a partial refund to make up for the inconvenience, which I was grateful for. It took about a week of emailing back and forth, but in the end, I was happy with how it was resolved. Despite this hiccup, I would still consider shopping here again in the future.
Nintendo Switch purchase
I bought a gaming console not too long ago and I have to say, the whole process was really easy and quick. I was happy to see I could pay a bit extra to raise my credit limit and handle the high APR responsibly. The delivery came on time as promised, and I was really surprised at how fast it arrived. I had to ask for tracking information and the customer service team was friendly and gave me all the details I needed. All in all, my time shopping with this company has been great and I'd definitely shop here again in the future.
Mattress purchase
I bought a new mattress recently and I have to say, the delivery service was absolutely fantastic. The delivery lads gave me a ring 20 minutes before they were due to arrive and managed to get there right on time. They were really helpful and friendly, which made the whole thing super easy and hassle-free.
As for the mattress itself, it's a bit early to give a proper review but everything seems to be in great condition so far. All in all, I'm really happy with the service and delivery - top marks!Evening wide fit sandals
I recently bought two pairs of wide fit evening sandals from this shop. I was really happy to discover that both pairs were the perfect size, fitting really comfortably. The quality of the sandals was even better than I expected, especially given the sale price I paid. I was pleasantly surprised by how comfortable they were, even for long periods of wear. Overall, I'm really pleased with my purchase and would definitely consider shopping with this retailer again in the future.
Oversized boots
I ordered a pair of boots, but when they arrived they were way too big for me. Luckily, the company sorted out a free return straight away and gave me my refund without any issues. It was really easy and their communication was excellent throughout the whole process.
Airbeam tent
The tent was delivered quickly and efficiently. There was a slight issue with one of the tubes bursting, but it was easy to replace. The customer support was really helpful and friendly. Overall, I would definitely recommend them.
New shoes and a dress
I bought some really cool new shoes and a lovely dress. The shoes are super comfy and look great, ideal for wearing to school or when hanging out with pals. The dress fits me perfectly and makes me feel like royalty. The website was easy to navigate and had loads of awesome options to pick from. The delivery arrived quickly and the delivery drivers were really nice. I'm really looking forward to shopping here again!
Boots
I recently had a really good experience with an online shop. I found the boots I'd been looking for on their website, but had some trouble ordering them online. However, when I got in touch with their customer service team, they were amazing. The person I spoke to was really helpful, patient, and polite. They told me that my account had actually been closed back in March, which I didn't know about, and helped me place my order over the phone. I was really grateful for their help and the way they dealt with the situation so professionally and kindly. It's not often you come across such great customer service these days, so I truly appreciate it. Thank you!
Lovely curtains
I had a tough time finding curtains online, but then I found this website. It had just what I was looking for in terms of size and style. I bought two sets for my windows and they look amazing. The curtains are top quality and have vibrant, rich colours. I'm really happy with my purchase and would definitely recommend this website to anyone after some great curtains.
EVRI clothing
I have to say, I was really impressed with the whole experience I had with this company. It was smooth and efficient from when I placed my order right through to the updates on my delivery status. The option for click and collect was a great bonus, making it even easier for me to get my items. The EVRI clothing I bought was of fantastic quality and I'm delighted with my purchase.
Clarks suede long boots
The delivery was super quick, the sales and offers were great, and returning the item was easy peasy. But honestly, I was a bit let down by the quality of the Clarks suede long boots I bought. The soles were flimsy and didn't even reach to the end of the toe, which caused the suede to scuff up after just one wear. When I got in touch with Clarks about it, they just sent me back to the seller, JDW. JD Williams customer service at first told me to send the boots back, so I did along with a note explaining the whole situation. But guess what? They sent the boots back to me with a note saying they couldn't refund me because the boots had been worn once. I wasn't happy with that at all because I clearly told them I'd only worn them for a short time.
Issue with login and return of shoes
I recently had a bit of trouble with my account login and returning a pair of shoes to this retailer. I emailed them saying I couldn't log in, but got a generic response telling me to reset my password instead of addressing my actual issue. It was a bit frustrating, to be honest.
Also, I sent back a pair of shoes over a week ago, and the tracking shows they received it. But my account still doesn't show the return, and I haven't got my refund yet. When I asked about it, they just gave me another generic response saying I have to wait up to 10 days.
As a customer, I expect better communication and efficiency when it comes to dealing with returns and refunds.
About JD Williams
JD Williams is a leading British home shopping company that specialises in clothing, footwear, and home products. Founded in 1875 by James David Williams, it is one of the UK's oldest direct mail order businesses. The company primarily targets the 45-plus demographic, offering a broad selection of sizes and styles. JD Williams operates through various catalogues and an extensive online presence, aiming to provide stylish and functional products with a focus on inclusive sizing. The company's heritage and continuous innovation have established it as a trusted name in the retail sector.
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Categories JD Williams
Online shopping | Fashion Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Children & Baby Reviews & Experiences | Merchandise Reviews & Experiences
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Seite online seit: 15 June 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
QUALITY STORE
J D Williams, very old players of classic and latest fashions apparels . my family love to shop here. There was time when website and digital world was not in existance even si... Read onBy: R.K.JAIN