Are you looking for a retailer of carefully crafted, high quality clothing? JD Williams is a retailer of fashion products, accessories and homeware products. Read on to learn more, then see what their customers think in the customer reviews.
About JD Williams
Established in 1875, JD Williams has been providing the British people with high quality apparel and home decoration products for over a century. One of their central goals is making fashion fit, by creating clothing that can fit to each and every different size and shape. Examples of this is their footwear collection which has a broad range of sizes and width fittings and their lingerie section which ranges from sizes 12 to 32.
Have a look at this JD Williams commercial to get an idea of what kind of designs they sell!
Customer Service: What is this company's main purpose and how can you use their services?
The products on the JD Williams website are divided by purpose to aid the customer in an easy shopping process. There are a total of 10 sections consisting of Womens, Mens, Accessories, Shoes, Lingerie, Kids & Toys, Home & Garden, Electricals, Gifts and Wedding.
Both the Womens and Mens category can be shopped through by Category (dresses, tops, t-shirts & polos, chinos, joggers, skirts, swimwear, coats & jackets, leggings etc), Brands (Lorraine Kelly, Premier Man, Skopes, Black Lable, Joe Browns, Together, Magisculpt, Nightingales, Gina Bacconi etc) or Discount Deals.
The Accessories sections is split into Jewellery (bracelets, earrins, necklaces, rings, watches, charms etc), Beauty (fragrances, make up, nails, skincare, fake tan & bronzer, hair) and Accessories (bags, purses, sunglasses, belts, hats & fascinators, scarves, gloves, hair accessories).
The Shoes department is divided into Womens footwear, Mens footwear, Brands, Fitting Guides and the Shoe Room.
The Lingerie section is divided by Category (bras, knickers, shapewear, slips & camisoles, tights & socks, babydolls etc), Nightwear, Bras, Brands (Triumph, Sloggi, Panache, Elomi, Berlie, Magisculpt) and Discount Deals.
The Kids & Toys section offers shopping by Category (dresses & skirts, jeans & chinos, hoodies & jumpers, joggers, schoolwear, nursery, baby etc), Toys (animals & soft toys, baby & preschool, figures & playsets, learning & development etc) or Brands.
The Home & Garden division offers Home Categories (bedding, tableware etc), Home Inspiration and Discount Deals.
The section for Electricals is split by Categories (smart tech, air treatment, tv & accessories, ipods & headphones etc), Brands (Indesit, Apple, Vax, Toshiba, Dyson etc) and Discount Deals.
The Gifts section splits the products into Gifts (personalised, confectionery, gadget gifts, sentimental gifts), Recipients (for Her, for Him, for Couples, for Grandparents), Occasions (new baby & christening, wedding, birthdays and anniversary) and Fancy Dress & Party (face paints, party bags, party games, cake accessories etc).
There is also the option of shopping through the Sale items.
By ordering before 10pm you will be entitled to next day delivery
Customer Review: Let us know exactly what you think of their business, complaints, advice and praise!
Have you ever shopped from JD Williams? If so, we would be very interested to hear your opinion of the company and their product so feel free to share your feedback in a customer review to inform other shoppers.
What do shoppers of JD Williams feel about their company? Read and write customer reviews about their product range, apparel quality and service!
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
J D Williams, very old players of classic and latest fashions apparels . my family love to shop here. There was time when website and digital world was not in existance even since then we are buy apparels from here for self and family members. Now a very good question my frinds ask me ..why JDW? Answer is - quality of apparel for long life - Comparitively prices are on higher side, but quality of products and services kept us buying since 44 years. My father who started buying apparels and ladies items from this shop, still we are follwoing that tradition of my family. 98% all purchases and services were hassel free and for 2% we will not mind at all. i would suggest my those frinds who have not yet visited JDW, AT LEAST VISIT ONEC AND CONFIRM IT SELF. For Mr. Mrs. Ms and Master, either apparels, shoes, kids wears and toys, all sizes, all lovely and gentle colors. Must visit JDW.
I ordered a new bra over a week ago I booked next day delivery it should of arrived last week , I got a email saying that it had been dispatched but would be late but no explanation for why , I checked my account today it said it will be arriving on the 9th of August , I finally got hold of someone on customer service and they informed me that it had been changed to standard delivery I was not informed of this and we have no transport and no one can drive for medical reasons in our house, and we have no support nearby,and I was told that a manager will be calling me but it will take 48 hours but it will not give me time to solve the issue not very impressed with your company it is not the first time you have let me down
i ordered a bbq for delivery and quoted 5-7 days. on day 5 notified by hermes (their courier) that there was a delay but my parcel would be delivered between 1 and 3 on the tuesday so on that day left work for 2 hrs to wait in. at 2.30 got a text saying delayed and would be between 3 and 5 but i had to go back to work. notified on tracker missed delivery at 3.30 would redeliver next day but no time and no update on tracker. next day tried for 3 hrs to contact hermes but no way possible of speaking to anyone and no information, no update on tracker so called jd williams 3 times who kept telling me nothing they could do as they cant contact hermes either other than email which hermes have up to 72 hrs to respond to - but offered me £3.50 compensation as a good will gesture!!!! still nothing from anyone, no calls texts or update on tracker the next day so called them again to be told, all they could do was email hermes again to escalate but still the 72 hour buffer to reply. Customer service is totally non-existent and their courier company, which is the worst in the country are allowed to carry on like this. I still havent received the parcel or any information regarding its delivery so will be going to b&Q to buy my BBQ today and refuse delivery of the JD Williams one should it ever appear. PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY AS THIS IS THEIR CUSTOMER SERVICE.