JD Williams24 reviews

71% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-30
Dress purchase, quick delivery

I ordered a lovely dress on Friday and it came on Sunday, but unfortunately it didn't suit me. I returned it for free on Tuesday and got my money back in my account by Frid... Read onBy: Lloyd

Most relevant negative review

  2024-04-08
3 pairs of jeggings

I ordered 3 pairs of jeggings, but they didn't fit me properly. So, I returned them and had to wait for 10 days to get a refund. Even though I understand that it takes time... Read onBy: Alexa

Review with most votes

  2018-08-23
QUALITY STORE

J D Williams, very old players of classic and latest fashions apparels . my family love to shop here. There was time when website and digital world was not in existance even si... Read onBy: R.K.JAIN

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    Clothing items

    So, I bought some clothes recently and got a bit annoyed because the company charged for postage separately from the total cost. I mean, why would they do that? The invoice they emailed to me even showed the total cost of the clothes and then separately listed the postage. It just makes things confusing for customers, not to mention the hassle of checking my bank account only to see that the payment had been processed twice, with the same amount showing up in pending transactions. I had to go through a lot of trouble to get my bank to release the duplicate charge. It's just not fair, honestly.


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    Dress purchase, quick delivery, free returns

    I ordered a lovely dress on Friday and it came on Sunday, but unfortunately it didn't suit me. I returned it for free on Tuesday and got my money back in my account by Friday. The service was fantastic, so I'll definitely be shopping here again.


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    My top I bought

    Oh my goodness, I ordered this top online and it turned out to be the worst! The suppliers that they use have really bad reviews, it's shocking! I mean, come on, who would want to purchase clothes from a brand that doesn't bother to check if their suppliers are reliable? I'm really let down by this, I definitely won't be shopping with them again. It's just not cool!


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    300 piece Art set

    I recently bought a 300-piece art set online, and I'm really happy with it. The package was well-wrapped, and the delivery was super quick. I started using the art supplies pretty much straight away. All in all, I’d definitely recommend this product to anyone after a top-notch art set.


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    Big clothes order

    I ordered some oversized clothes and they were brilliant! However, the delivery person was useless and didn't collect my returns. They even fibbed about it. I attempted to get in touch with them but had no success. Fortunately, the customer service at JD Williams was really friendly, even though they couldn't assist with Evri.


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    3 pairs of jeggings

    I ordered 3 pairs of jeggings, but they didn't fit me properly. So, I returned them and had to wait for 10 days to get a refund. Even though I understand that it takes time to process, it's really annoying when the money is taken out of my account straight away. I thought I'd give it another go and ordered 3 more pairs, but today the delivery I received wasn't mine at all. The invoice said jeggings, but the delivery driver gave me the wrong items which belonged to someone else. Now I'm stuck with 6 pairs of jeggings that I didn't want and can't reorder what I actually need until I get my refunds. This whole situation has left me beyond frustrated!


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    Next day delivery disappointment

    I recently bought something online, hoping it would arrive the next day. But, I was disappointed because the website gave me wrong information. I waited for two days but then found out that next day delivery isn't always promised. They said if the item isn't in stock, it can take 3 to 5 working days. This kind of lack of clarity is annoying and makes me feel like the company tricked me. It's disheartening when big brands don't stick to their promises and give customers the right info.


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    Online purchase experience

    I've just bought something online and I've had some problems with the payment. They took the money out of my account twice and now my funds are frozen which is really annoying. On top of that, I've tried to get in touch with their customer service team through email but they haven't replied, making me feel ignored and lost about what to do next. In the end, dealing with this company has been a letdown and I'm not happy with how they've handled the situation.