Wex Photo Video Reviews
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Reviews (20)
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Online camera purchase
I've just bought a camera online from this store, and it was such a smooth and efficient experience. The website was really user-friendly, making it easy to find what I wanted, and the checkout process was straightforward. I received updates on my order at every stage which was really helpful. The range of products they have is impressive, catering to different needs and budgets. The delivery was free and on time, with the packaging done carefully to protect the item. I'm really happy with my purchase and can't wait to start using my new camera to capture some fantastic memories.
Used lens purchase
I bought a second-hand lens from this shop not long ago and I was pretty happy with how it all went. I managed to find the lens I wanted at a good price, which was great. Before I bought it, I had a few things I needed to ask about the product to make sure it was right for me. So, I gave the shop a ring, and the person I talked to knew their stuff and sorted me out with the info I needed. Once I had all my questions answered, I went ahead and ordered the lens online. The whole process was easy and straightforward, with the website giving clear instructions.
X-T4 camera with lens
As a seasoned photographer, I recently splashed out on the X-T4 camera with a lens from this place. The service was top-notch, and the delivery came quicker than I expected, thankfully not through Hermes. The camera was exactly as described, although I did have to give the lens a bit of a clean, even though it was supposed to be a '9'. All in all, I'm really happy with my purchase, but it would have been nice to have a paper copy of the invoice instead of just an email, as not everyone has a printer these days.
Camera lens purchase
The service I got from this company was top-notch. I was really impressed by how quickly they sorted out the problem I had with my camera lens, and I have to give Martin a big shoutout for his professionalism and skills in fixing it so fast. It was really nice to deal with actual humans who clearly care about giving great customer service. I'm grateful for the way they showed their knowledge and attention to detail during the whole process. Well done, indeed.
Bought a new camera
I've been shopping at this store for ages and they're always fantastic! I recently bought a new camera and it was really easy to find on their website. The delivery came super quick and the camera is working perfectly. Their customer service is always really helpful and friendly too. I would highly recommend this place!
Quick and efficient delivery
I had a great experience buying from this shop. The delivery was fast and the staff were really helpful. I've always had a good time shopping here and this time was no different.
Camera lens purchase
I got a camera lens from that shop not long ago, and I must say, I was really impressed with the service I got. This guy, John I think his name was, knew his stuff and was super helpful. He listened to what I needed and suggested the ideal lens for my photography. His recommendations were spot on, and I'm thrilled with my purchase. The shop had a good range of lenses, but John's knowledge really helped me pick out the perfect one.
Camera purchase
I bought a camera at this shop recently and I have to say, I was extremely impressed with the service I got. Everything went really well, from looking at their website to getting the camera. I liked that they kept me updated throughout, especially when I switched my choice of model. The staff were friendly and flexible, which made it a pleasant experience. And I have to say, the camera itself is absolutely brilliant!
Canon lens purchase
I recently bought a Canon lens from this company and I have to say, I was really impressed with the service I got. When I first called them up, the guy who answered was so friendly and he really knew his stuff. He made it easy for me to pick the right lens for what I needed. I was pleased with the service and I'll definitely think about getting stuff from them again in the future.
Camera and tripod
The folks working at the store are great, really friendly and helpful! I've visited Wex a few times now and they always make me feel so welcome and appreciated. They assisted me in finding the ideal camera and tripod for what I needed, and I'm absolutely thrilled with my buy. The products were top-notch and arrived swiftly. I would absolutely suggest Wex to all my mates!
Camera for safari trip
I bought a camera for my safari trip and it was brilliant! Nicola Payne was really helpful and patient with all my questions. I found the perfect camera that suited my budget and requirements. The instructions were easy to understand too. It was an awesome experience!
Photo equipment order
I phoned Wex to have a chat with a guy about getting some photography bits, but he was pretty dull and didn't seem interested in assisting me. I know they're busy but I just wanted a nice conversation about cameras, you know? He was just focused on making a sale. On the bright side, the prices were decent, so I'll stick to buying stuff online.
Lens purchase
I was absolutely thrilled with the great deal I got on a lens from this shop. It was delivered the very next day, even though I only chose standard shipping, and it was really well packaged and in perfect condition. I'm so pleased with my purchase and the whole process.
Quick delivery
I ordered something and it arrived super fast. There was a tiny hiccup where it got delayed for a day, but they informed me about it and all was fine. They even offered me free delivery because of the delay. Wex Photo Video is fantastic, definitely one of the top ones out there!
Used cameras and lens
I've been a regular customer at this shop for a while now, and I've always been impressed with the quality of their second-hand cameras and lenses. The prices are reasonable, and the descriptions on their website are spot on. Whenever I need to buy photography gear, Wex is my first choice because I know I can rely on their products and their service is top-notch.
Camera lens purchase
The customer service here is fantastic, always really helpful and knowledgeable. It's just a real shame that their delivery service is so unreliable. Honestly, DPD just can't seem to get it right, and then they go and lie about it! It really ruins what would otherwise be a great experience.
Easy payments
I just wanted to say that getting my cool stuff was really easy! The whole purchase process was a breeze, and I especially liked that they had the PayPal pay in 3 option to help me pay it all off. Big thumbs up from me!
Camera accessories
I recently popped into the store to pick up some camera bits and bobs. The folks there really knew their stuff, they were dead helpful and made sure I had all the info I needed before I bought anything. The delivery was dead quick and hassle-free. It was probably the easiest shopping experience I've had yet.
New camera lens
I recently received a new camera lens that arrived pretty fast, but the delivery guy seemed a bit lazy and didn't make much effort to deliver it properly. Luckily, the customer service team was really quick and helpful when I had a question about the lens.
