Anglian Home Improvements - Overall Rating based on 23 reviews
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Door and window replacement
I just had my doors and windows replaced by this company, and I have to say, the service was excellent. The team who did the fitting were really professional and got the job done in only 3 days. I'm really pleased with how everything turned out and I would definitely suggest this company to anyone wanting to improve their home.
Windows, doors, patio doors
We are from Suffolk and we were looking to get our windows and doors upgraded. The service we received was fantastic, from start to finish. We were really pleased with the work that was done, so much so that we decided to go back for patio doors a few months later. The last time we had our windows done, it was a bit of a nightmare with the sales representative overstaying his welcome. This time, however, was completely different - they offered us a better deal than other quotes and did an amazing job. The installation team were great, they cleaned up everything and even sorted out some old pvc parts that were not part of the original job. We would definitely recommend them and would use them again if we need to in the future.
Door purchase
I just bought a new door from this company and I have to say I'm really impressed with the service I got. The sales advisor who gave me the quote was so helpful and really knew their stuff about the product. They listened to what I needed and gave me a quote that worked for my budget. I was so pleased with the whole experience that I'm thinking about getting my windows done by them too. The door installation was fast, simple, and stress-free. In general, I'm really pleased with my purchase and the service from this company.
Full Windows and Doors order
My son ordered all new windows and doors from this company, and he paid a deposit upfront. But ever since the surveyor came to our house, it's been a real challenge trying to communicate with them. He's sent numerous emails, tried the web chat function, and even made phone calls, but he's not had any luck getting a response or a call back. It's so annoying not knowing when they'll be installing everything. It's quite disheartening when a big company fails to follow through like this. We're feeling very doubtful about their service at this point.
New windows and doors
I recently had new windows and doors installed, and I have to say, the entire process was absolutely fantastic! It was a breeze to learn about the products, bargain on the price, get the survey sorted, and have everything put in place. The team worked really quickly and kept things tidy, plus the quality of the work was top-notch. This is actually my third time using this company, and I never fail to be pleased with the end result.
Patio door purchase
At first, my patio door order got a bit delayed, but it all worked out in the end and I'm thrilled with my new door. Dennis, the fitter, did a brilliant job. He worked hard, getting the lintel in one day and the door in the next. Even with all the building work required, Dennis and the other fitters were really friendly and made sure everything was neat and tidy when they finished. I'll definitely go back to them when I decide to replace my other windows.
Conservatory installation
I've just had a new conservatory put in, and I have to say, I'm really pleased with the whole process from start to finish. The sales team were really helpful and gave me great advice on choosing the best options for my house. The installers were quick and did a fantastic job, finishing everything off to a high standard in good time. The final result was even better than I expected, and it's definitely added value to my home. I'm so happy with my new conservatory and would definitely suggest this company to anyone thinking about home improvements.
Replacement window purchase
I wasn't too pleased with the way this company handled things. They made me feel like I had to put down a deposit, then when I changed my mind and asked for a refund, it was like pulling teeth. They said I should get in touch with customer services, but it was a nightmare trying to reach them. After messaging them online, they told me to send an email, which I did straight away. Unfortunately, I haven't heard anything back about the refund yet. It was disappointing to see how eager they were to take my money, but then they seemed to forget about me when it came to giving it back. Overall, I wouldn't recommend this company based on my own experience.
Replacement windows
The replacement windows service I got was really great right from the beginning. The windows were fitted perfectly and the quality of work was top-notch. But, I wasn't too happy about how often the customer service team followed up with me every month. It felt like they were pushing me to buy more stuff like a garage, conservatory, or more windows, which made me not want to use their services again. Even though I'm registered with the Telephone Preference Service (TPS), I still got annoying sales calls. Their pushy sales tactics made me doubt if they really cared about their customers.
Replacement windows and doors
I recently got some new windows and doors from this company, and I have to say I'm really impressed with the service I got. They were professional, friendly, and so helpful throughout the whole process - from when I first asked about their products to when they fitted the windows and doors. They always answered my questions and kept me updated on everything. The installation team arrived on time, were really friendly, and left my home looking great when they finished the job. I'm so happy with the quality of the windows and doors, and the amazing service from this company.
Replacement windows and doors
I bought new windows and doors from this company that took over from another one. I've tried loads of times to get in touch by phone and email, but they just aren't moving forward at all. As a result, my sister-in-law got a scary email warning her about debt collectors. It's really let us down and been so annoying not hearing anything back from them.
Window installation
I recently had new windows installed and I have to say, the service I got was excellent from beginning to end. The guy I dealt with in the sales team, Matt, really knew his stuff and was so helpful. He gave me all the details I needed to choose the right windows for my home. The fitter, Keith, was a real pro - he worked really hard to make sure the installation went smoothly and was always polite. The end result is fantastic, the new windows have completely changed the look of my home. I'm thrilled with the service I got and would definitely recommend them to anyone looking to spruce up their home.
Front door and garage door fitting
We've just had our front door and garage door installed and the company we used was absolutely brilliant. Starting from the order, through to the surveyor, fitters, and customer service, everyone was so professional and friendly. The doors look fantastic and have completely changed the appearance of our house. I would highly recommend this company to anyone wanting to make improvements to their home.
New windows and doors
The process of getting our windows and doors installed was really smooth and efficient all the way through. Mark and Jake, the guys fitting everything, were brilliant - so professional, polite, and really thoughtful. The quality of the windows and doors was even better than we expected, and we're so happy with how everything turned out. We'd definitely recommend this company to anyone after high-quality products and great service.
Windows installation
I've used this company before for a conservatory installation and I was really happy with the job they did. So, when I needed to replace all my windows, I went back to them. The whole process went really smoothly and didn't take too long - just over 6 weeks from ordering to having them installed. The quality of the windows is great and they look really good too.
The installation team, Chris and Craig, were brilliant. They were professional and worked really hard to get the job done in just one day, even though the weather wasn't great. They kept everything tidy while they were working and cleaned up properly once they were done. Overall, I'm really pleased with the service I received from this company.Windows, doors, and patio installation
I've just had all my windows and doors replaced, and a new patio put in. The guy who did the job, Carl, was really professional and worked really hard. He did everything himself, even when the weather was tough. I was really impressed with how dedicated he was and the quality of his work. There was a little problem with the patio, but the manager, Nick, sorted it out quickly and arranged for new doors to be put in.
Window installation
I just wanted to say that my experience with the window installation from your company was absolutely fantastic. Right from the beginning, when I first asked about the service, through to when the installation was finished, everything was done with such professionalism and efficiency. The team who put in the windows really knew their stuff and did a brilliant job. They took the time to explain everything to me and happily answered all my questions. I was really impressed with how they made sure to clean up properly afterwards, both inside and outside, and even got rid of the old windows. Overall, I couldn't be happier with the quality of work that your team provided.
Recent home improvement project
I recently had some work done on my house and I have to say, the quality of the work was really impressive. The team that came over were so friendly, respectful, and got the job done quickly. They made sure to explain everything they were doing and cleaned up after themselves. I was really impressed with how professional and detail-oriented they were.
Window installation
I recently had the windows done upstairs, but it wasn't as good as last time. The team promised it would be the same as downstairs, but it wasn't. They forgot to protect the hallway carpet, which was disappointing. And they weren't very communicative. No one has even followed up to see if the job was done properly. Disappointing, really.
Home improvement purchase
I had some work done on my house not long ago and I have to say, I was really impressed. Right from the start when I got in touch with the company, they were open and eager to help. The team that came to do the work were hardworking, professional, and polite. Ray and Pete, in particular, did a brilliant job and you could tell they took pride in what they were doing. It's the little things that count, and Anglian really pays attention to the details. The product itself was also top quality. All in all, I couldn't be happier with the service I got and I will definitely go back to them for any future home improvements I need.
Review with most votes
7 windows and one porch
DO NOT USE ANGLIAN. They have ruined our home and our lives. 8 months on and our porch is still not finished We were lied to so that we would pay in full, and since then ... Read onBy: Louise Jenkins