The course educators are nice and welcoming. I like that you are allowed to go at your own pace, reschedule classes and watch recordings of your classes.
You get constant emails from them so there is absolutely no way you can forget that you have a class.
Morpheus, the friendly bot seems to have a very limited functionality. He is supposed to be able to answer some questions you have during the class or send them to the class to answer. However he has not been able to answer a single question I have asked.
However you can always just direct your questions to Shaw Academy. They will be surre to respond to you in at most, 48 hours.