Grass Direct Reviews UK 2023

The Artificial Grass Industry and Grass Direct Reviews

The artificial grass industry has seen significant growth in recent years as more and more people choose synthetic turf over natural grass for their outdoor spaces. This shift in preference can be attributed to several factors, including the low maintenance requirements of artificial grass, its durability, and its ability to maintain a lush, green appearance all year round. As the demand for artificial grass continues to rise, so does the number of companies offering their products and services in the market.

With such a wide array of options available, it can be challenging for consumers to determine which company to trust and which product to choose. This is where reviews, opinions, and experiences shared by fellow consumers play a crucial role. By reading and sharing reviews, potential buyers can gain valuable insights into the quality, reliability, and customer service provided by different companies in the artificial grass industry.

One company that has been consistently reviewed by customers is Grass Direct. With their commitment to delivering high-quality artificial grass and providing exceptional customer service, Grass Direct has established itself as a leader in the industry.

What is Grass Direct?

Grass Direct is a renowned supplier of artificial grass and turf, catering to customers across the United Kingdom. Their mission is to provide customers with top-notch synthetic grass solutions that offer beauty, functionality, and longevity. With a vast selection of grass varieties to choose from, including their bestselling, essential, luxury, and sports ranges, Grass Direct caters to the diverse needs and preferences of homeowners, businesses, and sports facilities.

Grass Direct prides itself on its long-standing presence in the industry, with a history of providing innovative and reliable products since its establishment. Their team of experts is constantly researching and developing new grass technologies to ensure that customers receive the most advanced and realistic-looking synthetic grass options available.

Aside from the quality of their products, Grass Direct sets itself apart from competitors through its exceptional customer service. Their knowledgeable and friendly team is always ready to assist customers in finding the perfect artificial grass solution for their specific needs and budget. From initial inquiries to after-sales support, Grass Direct strives to deliver a seamless and satisfying customer experience.

Products and Services of Grass Direct

Grass Direct offers a wide range of artificial grass products tailored to meet the varying needs and preferences of customers. Their bestselling range showcases the most popular grass options loved by customers, while their essential range offers cost-effective solutions without compromising on quality.

For those seeking a touch of luxury, Grass Direct's luxury range features deep and luxurious artificial grass options designed to enhance the aesthetic appeal of any outdoor space. The sports range, on the other hand, is perfect for sports facilities and active individuals, providing durable and resilient turf that can withstand heavy use.

Grass Direct's commitment to quality extends beyond their products. They also offer comprehensive installation guides and advice, ensuring that customers can achieve a professional and long-lasting result when installing their artificial grass. By providing resources and support, Grass Direct empowers customers to transform their outdoor spaces with confidence.

Customers who have chosen Grass Direct have overwhelmingly positive reviews and opinions about the quality and performance of the brand's artificial grass. Many have praised the natural look and feel of the grass, as well as its durability and low maintenance requirements. Customers have also expressed their satisfaction with the level of customer service provided by Grass Direct, highlighting the helpfulness and professionalism of their team.

Leave a Review for Grass Direct

If you have had the pleasure of being a Grass Direct customer, we encourage you to share your experience by leaving a review. Your review can help fellow consumers make informed decisions and provide valuable feedback to Grass Direct. Whether you want to express your satisfaction with their products, commend their customer service, or offer suggestions for improvement, your feedback is essential.

To leave a review for Grass Direct, simply visit our website and navigate to the Grass Direct page. There, you will find a review section where you can share your thoughts and experiences. Your review will not only contribute to the collective knowledge of the artificial grass industry but also assist Grass Direct in their continuous efforts to serve their customers better.

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Spotlight: What are our customers saying?

Trevor 21 months ago

Grass flooring has become increasingly interesting these days and I couldn't afford behaving like I didn't care about the concept. In fact, quite impressive was the one I saw in a friend's place an...Read on

Luke 10 months ago

SHOCKING SERVICE ! I ordered my grass via grass direct. Sent them the sizes I needed to finish my garden off. On installation we found the grass cut to short and didn’t fit my garden! The measure...Read on

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Grass flooring has become increasingly interesting these days and I couldn't afford behaving like I didn't care about the concept. In fact, quite impressive was the one I saw in a friend's place and I had to openly display my interest for the innovation. That drew me into finding who could reliably supply the innovation. It happened that Grass Direct was the place to bank on. And of course, I engaged them and they delivered a nice job for me, flooring the designated places around the compound. More interesting is that Grass Direct has the artificial grass in different types and designs, giving options to choose from and that I really took advantage of. I recommend Grass Direct to anyone who needs artificial grass flooring.
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Trevor 21 months ago
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SHOCKING SERVICE !
I ordered my grass via grass direct. Sent them the sizes I needed to finish my garden off. On installation we found the grass cut to short and didn’t fit my garden! The measurements were 2m x 11.5m and 4m x 11.5m

Both 2 and 4m were cut at 11.3! Iv tried calling and emailing the customer care team and the customer service has been really poor ! Either they are thick or just don’t understand what they are selling.

I can make the 4m length work it’s not great but i can make it work. The 2m length does not work at all! I have explained this to them on the phone and email and said I would like the 2m length replaced.

Firstly they said they can’t replace it I can buy a new bit at a reduced rate .. and then they said they can replace it if it’s not be rolled out or cut. You have to roll it out to check it!

I have told them I want it replacing FREE of charge and them to pay the bill of the guys to take it up and install the new correct size!

Or send the new bit and I’ll let the guys have the incorrect bit as payment for installing the new bit.

They now just continue to argue with me over the phone and email. FACT is I spent a lot money on this grass I expect it to be the size I ordered! Shocking service !
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Luke 10 months ago
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