Megabus Reviews
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My travel from Houston to Washington via Megabus services
I am a travel blogger and go by the name Lawson.
Have always been on the lookout for cheap and good travel options and ever since I came across Megabus I can say of a truth that I have never experienced any issues with their services. Their rate is very affordable and reasonable with the coach kept in a good working condition.
One of their customer service personnel named Tony was really friendly and jovial the last time I had a trip with them which made the whole journey pretty fun.
Thank you Megabus for a wonderful trip
Wouldn’t mind using them again.Trip to Niagara on the Lake
I recently went on a trip to Niagara on the Lake and I have to say, I had a really nice time with the bus service. Originally, my plan was to head back in the evening, but I had to change my plans because of a family emergency. The bus driver, who I think was called Mr. Akbar, was so understanding and helpful. He really did everything he could to help me leave earlier. He was so kind, quick, and honestly, he saved the day for me and my wife. We are so thankful for his outstanding service. Thanks a lot, Mr. Akbar!
Bus journey with Vincent
I've got to say, Vincent is on a whole other level compared to the other drivers I've had. He always makes sure I get to where I need to be right on time and he just makes the whole journey really enjoyable. Unlike some other drivers I've encountered, Vincent's not only friendly but also super professional, and that really does make a big difference in how I feel about the whole trip.
Free bus ride thank you
I just wanted to say a big thank you for the amazing customer service I got when my Flixbus got canceled and I got a free ride with your service instead. The driver, Matthew, was really nice and helpful. The bus was comfy and having working internet was a lovely bonus. Thanks for saving the day and making it a good experience for us.
Bus ticket purchase
We caught the 7:00 pm bus and things went really smoothly when we were ordering our tickets. The driver turned up right on time, and we got on the bus without any hassle. The only problem was that the seats were a bit uncomfortable, they could definitely do with some improvement.
Bus ticket purchase
My recent bus ticket purchase was a nightmare. The bus didn't show up when it was supposed to, so I was left stranded with no way to get in touch with the company for help. I had to scramble and find another way to get to my destination, and it ended up costing me extra money. It was a total mess and really stressful, especially because I had a tight schedule and needed to be there on time. The fact that the company didn't communicate or offer any support just made everything worse, and I was left feeling really fed up and let down by the whole situation.
First Megabus ride
This was the first time I used your service, and I have to say, it wasn't great. The bus driver was chewing gum loudly the whole journey, which made it hard for me to relax and enjoy the trip. It felt like they weren't thinking about the passengers who were trying to rest or sleep. I thought it was pretty rude, and it definitely put a damper on my experience. I hope you can look into this matter so that all passengers can travel in a more comfortable and respectful environment.
Round trip ticket purchase
I bought a return ticket on their website not long ago, but it was a bit of a hassle. The directions on the site were confusing, so I picked the wrong starting and ending points by mistake. When I got in touch with customer service, they weren't very helpful at all, and I had to buy a whole new ticket. Plus, they wanted an extra $20 just to change the return spot. I'd advise being careful and not wasting your money on them.
No indication of changes to services
The customer service was terrible, they didn't have all the amenities they promised, and they treated me poorly. Overall, it was a really disappointing experience.
Uncomfortable, no USB
I was proper gutted with how my bus journey went. The seats were dead uncomfortable, and what's even worse is there was no way to charge my phone or any other gadgets because there wasn't any USB connection. It just made the journey feel so long and annoying without staying connected. Plus, there wasn't any customer service around to help with any problems that came up during the journey. All in all, I reckon folks should really think twice before using this company for their travels.
Stranded in Katy Tx
I caught a bus from Katy to Houston and when I arrived, they told me there was no space left. I was stuck in Katy with no options. I tried to book online and through the app, but it didn't work. I even phoned customer service and spoke to a supervisor, but he was very rude and told me to find my own way to Houston. I explained that I was stranded, but he just said "Tough luck." It was a terrible experience.
Wet and Wretched trip
I had a terrible time on the bus journey back. The drivers were so rude and inconsiderate, leaving us out in the pouring rain while they were nice and dry inside the bus. I won't be using this company again, that's for sure.
My bus was late
My bus was really late, it caused me to miss my flight and now I can't even get a refund from my travel insurance! They're not admitting they were late, so now I'll have to take legal action against them. I reckon they've got issues with their drivers or something.
Bus transportation with no consideration for passengers' needs
I had a terrible time using this bus service recently, it was a complete disaster. The company lacked professionalism and didn't think about us passengers. They left us stranded in Huancavelica and Lima without a care for those who might have had trouble getting to the terminal. The service was absolutely terrible, and I really don't recommend using this company again.
Megabus ticket
My experience with Megabus was absolutely awful. The bus I was on broke down because it wasn't being properly looked after, which led to a huge delay. We were stuck by the side of the road with no idea of when we'd get help or finally make it to where we were heading. And to top it all off, the bus suddenly stopped in Baltimore without warning, making a frustrating journey even longer. I highly recommend checking out other options like trains, Vamoose, or FlixBus instead.
Review with most votes
My travel from Houston to Wash
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