McQueens Dairies22 reviews
This rating is based on 22 genuine user reviews submitted directly through BritainReviews.
Featured Reviews
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Milk - not sealed
We opted to commence our milk deliveries with Mcqueens last year being much happier moving away from supermarket produce - albeit, somewhat expensive, felt it would be 'worth it'. All started fairly well.
One deliver per week - registering and getting the orders sorted was not the easiest, but the deliveries I have to say are regular and always there on a Monday morning.
We ordered 3 bottles of skimmed every week. Now and again, one tasted more like full ..., but had the red foil cap. As time passed, we found that some of the deliveries, the un-openend bottles were not reaching 7 days as it should, they had already badly curdled.
We then began noticing that the caps were not sealed properly. The signs were that milk was escaping through the bottle top and cap (alleged) seal. As milk was escaping, air would be getting in and as such, the milk was effectively being delivered 'already opened' and so good for only a few days.
We raised a complaint and said it would be rectified immediately.
The issue persisted and so we complained again only to be told that the previous lady we spoke to did not put the complaint through and that this time it would be 'resolved without fail'.
A few more deliveries on and the problem is still there. Why in 2025, can the foil caps not provide a seal on the bottle?.. managed it in the 70s and 80s,.. but oddly not now.
We called this morning to cancel our contract advising that the milk being delivered is not sealed and that it is only good for 2 to 3 days - their response was that animals are damaging the lids after delivery! We laughed but as the house is fully covered by CCTV, we checked just to cover our claim, as no animals come near it!
The issues seem to be quite common reading some of the reports on here. Shame as it was a nice feeling getting back to proper milk deliveries. Another concerning issue is that the milk is delivered around midnight as we found, ok in winter, but in summer, when the temperatures can be 15 to 20 degrees, it is not good for the milk to be outside in this temperature for 8 hours.
Would not recommend McQueens at all and find the customer interaction to be awful - typing up complaints onto invisible typewriters and then blaming animals for their failure to seal the bottles properly.Hi there Philip,
Thank you for taking the time to share your experience, and I want to begin by sincerely apologising for the frustration you've encountered.
We truly value customers like yourself who choose to support local dairies over supermarket alternatives, and it's disappointing that your experience hasn’t reflected the quality and reliability we strive for.
Your comments about the milk quality, foil sealing issues, and the curdling of unopened bottles are taken very seriously. You're absolutely right to expect a consistent and safe product.
We currently aim to review packaging and seal integrity across our bottling process to identify and eliminate any failings.
You've also raised a very valid point about summer deliveries and temperature sensitivity. While many customers do leave cool boxes or ice packs out overnight (or our very own milk lockers!) we appreciate that this isn’t always practical. We're always open to new and innovative ways we can protect our customers deliveries, in between us taking it to your door, and you taking it inside.
I’m really sorry this has led you to cancel, but please know your feedback will be shared with both our customer care and production teams.
We’d still be more than happy to speak directly if you’re open to a further conversation to help resolve the issue fully.
Thank you again for your feedback - we take it seriously and will use it to improve.Online holiday date change
I recently had to rearrange the dates for my holiday delivery from Mcqueens Dairies. Even though I did it online, I thought I'd give them a ring just to double-check. The lady who picked up the phone was really nice and took the time to confirm the new dates for me. I've been with Mcqueens Dairies since the start of the pandemic and I must say, I've been really happy with the reliable service they provide. I used to get doorstep deliveries for years until that stopped, but Mcqueens Dairies saved the day by making sure I always have milk in the house!
Hi there Evelyn,
Thank you so much for your lovely review - it truly means a lot! We’re so glad to hear our team was helpful and that you've had such a positive experience with us since the pandemic.
And It's great to know we’ve brought back that classic doorstep delivery feeling for you!
Thanks for being part of the McQueens Dairies family!Milk delivery service
I signed up for the milk delivery service not long ago and at first, I was really happy with the milk. But things took a turn for the worse when a representative tried to give me a free trial, only to hit me with a surprise charge for that week's delivery. I felt like I'd been tricked and it made me doubt the company's honesty.
Hi Griffiths,
Apologies for the delayed response - we've only just come across this review platform and are catching up on the kind feedback we missed.
We're really sorry to hear about your experience - especially after things started off so positively. We understand how frustrating it must have felt to expect a free trial, only to then receive an unexpected charge.
We’d never want any of our customers to feel misled, and I want to reassure you this is not how we aim to do business. Our intention with introductory offers is always to provide transparency, and it's clear that in this instance, we didn’t meet that standard.
Thank you for taking the time to let us know - we truly value your feedback, and we’re committed to learning from this to prevent similar issues in the future.Weekly milk delivery
I've been getting milk delivered every week and I have to say, the quality of the milk is really good. It's much better than the stuff you get in the supermarkets. It's got a rich and creamy taste that makes my morning cup of tea even better. I would definitely recommend this delivery service to anyone who wants top-quality dairy products delivered right to their door. You won't be let down.
Hi Grant,
Thank you for your patience - we recently discovered this platform and are now taking the time to respond to the wonderful reviews we hadn’t seen until now.
We're absolutely delighted to hear how much you’ve been enjoying the quality of our milk!
There’s nothing better than knowing we’ve made your morning cuppa that little bit better - it’s exactly what we’re here for.
We’re really proud to bring fresh, creamy milk straight from our own dairy to your doorstep, and we’re so glad to have you as part of the McQueens Dairies community.
Thanks again for the recommendation - it means the world to us!Milk delivery, fresh and cold
The milk always arrives punctually and bright and early in the morning, which is fab because then I've got fresh, icy milk for me cereal. I never hear the milkman drop it off, which is brilliant 'cause it doesn't disturb my sleep. They also do other bits and bobs that I haven't given a go yet. I really like being able to switch up me order or scrap it altogether when I'm off on me hols. I'd definitely suggest 'em to anyone.
Hi there Mason,
Thank you so much for the kind words! We only recently came across this platform and are just now seeing your lovely review.
We're thrilled to hear how much you're enjoying your early morning deliveries (and even more thrilled we're not waking you up! 😄). There’s nothing better than fresh, chilled milk waiting for your breakfast - exactly how it should be!
It’s great to know you’re finding the flexibility handy too, especially when it comes to switching things up or pausing for holidays.
We hope you've been able to try some of our other delicious products since you left your review! Thanks again for recommending us - we’re so pleased to have you with us.Fresh milk delivery
I thought I'd give doorstep milk delivery a go and I have to say, I'm really pleased with it. The milk is always fresh and I never have to stress about running out. I really like how they're always on time, even on bank holidays. It may seem small, but it's a handy convenience that I can always count on.
Hi Lily,
We’re so glad you had a great experience! Although we’re a bit late in replying (we only just found this platform), your review means a lot to us.
We hope you're still enjoying the convenience and reliability of your doorstep deliveries - especially on those bank holiday mornings when it's easy to run low! It's those little things that we love getting right for our customers.
Thanks again for your kind words and for choosing McQueens Dairies - we're proud to deliver to your door.Regular dairy deliveries
I tried to arrange for regular dairy deliveries for my block of flats from them. At first, I was happy to see that their postcode checker said they could deliver to my area. So, I put all my information into their website and organised payments for the deliveries. However, not long after, they got in touch to check how the delivery driver could drop off the products at my block of flats. I was let down to find out that they don't actually deliver to my postcode. This left me feeling annoyed and puzzled, especially because I had already gone through the whole setup process.
Hi there Rachel,
Thank you for taking the time to leave your review. We’ve only just seen it as we weren’t previously aware of this platform, but we’re sorry to hear about your experience.
We completely understand how disappointing it must have been to go through all the steps and set up payments, only to then be told we couldn’t deliver to your postcode.
That’s absolutely not the experience we want anyone to have, and we appreciate you highlighting where things went wrong.
Our postcode checker should always reflect the most up-to-date delivery routes, and we’re currently reviewing this to prevent similar situations in future. Your feedback helps us improve, and we’re grateful you brought it to our attention.
If our routes expand to cover your area in the future, we’d love the chance to deliver to you properly. In the meantime, please accept our sincere apologies again for the inconvenience.Fresh milk delivery
I've been having some problems with my milk deliveries lately. Twice now, my milk has arrived with the seal broken and the lid not properly closed. It's really irritating, especially since I had already complained about mistakes in a previous delivery. The lack of care and quality control is disappointing. Because of these ongoing issues, I've decided to stop using this delivery service and go back to buying my milk from the supermarket.
found this as well, milk is effectively being delivered already open and so lasting only 2 days - their response is that it is 'animals causing damage to the caps after delivery has been made'!
Hi there Aiden,
We’re sorry it’s taken us this long to respond - we recently discovered this platform and are now reviewing all feedback, including yours. We take concerns like these seriously.
We're disappointed to hear about the issues you had with your deliveries. That’s not the level of service or quality we ever want to deliver, and we completely understand your frustration.
Broken seals and poorly closed lids are unacceptable, and we’re genuinely disappointed that this happened more than once. We appreciate you highlighting this as it helps us address the problem directly with our production and delivery teams.
While we’re sorry to see you go, we respect your decision and truly regret that we didn’t meet your expectations. If you ever consider giving us another try in the future, we’d love the opportunity to make it right.Eggs, yogurt, and milk
The eggs and yogurt from McQueens Dairies taste so delicious, and I love that the milk comes in glass bottles - it's really cool! You can definitely tell the difference in quality compared to what you find in supermarkets. I've been getting my deliveries for more than 2 years, and there's no way I'm going back to the cheaper options. And it's great to know I'm supporting British farmers too!
Hi Jacob,
We just spotted your review - thank you! We’re catching up after just finding this platform, and your words were such a joy to read.
We’re thrilled to hear you’re enjoying the eggs, yogurt, and our glass-bottled milk - we totally agree, that fresh, quality taste really does make all the difference.
It’s fantastic to know you’ve been with us for over three years now! and appreciate you supporting British farmers - that means a lot to us and to the hardworking people behind every bottle and carton.
Thanks for being part of the McQueens Dairies family. Here’s to many more delicious deliveries!Online dairy order
I've been getting my milk and dairy products from McQueens Dairies for a few months now and I have to say, I'm really happy with the service. They always deliver on time and the people in the office are really nice and helpful whenever I need to contact them. The website is easy to use and ordering is quick and simple. I also like that I can make changes to my order up to a certain point before delivery day. All in all, I'm a very satisfied customer.
Hi there!
Wow - what a great review to come across! We’re only now finding some of these since discovering this platform, but your feedback absolutely made our day!
We’re really pleased to hear you've been happy with our timely deliveries and helpful team - we always aim to make things easy and convenient for our customers.
It’s also great that you find the website simple to use and enjoy the flexibility to make changes before delivery day. Your satisfaction means a lot to us!
Thanks for choosing McQueens Dairies - we look forward to continuing to deliver fresh goodness to your doorstep.Oat milk purchase
I've only just started getting oat milk from this dairy, and I have to say, I'm really impressed with how good it is. It's so tasty, and I love that they use glass bottles instead of plastic - much better for the environment. Signing up was easy peasy, and setting up my deliveries was a doddle. The prices are fair, especially given how top-notch the milk is. I've never had any issues with deliveries - they always arrive on time, and the folks are always friendly and helpful.
Hi there Millie,
Apologies for the late response - we’ve only just discovered this review site, but we truly appreciate your positive feedback!
We’re delighted to hear you’re enjoying our oat milk - and that you love the glass bottles too. Doing our bit for the environment is something we’re really proud of.
We’re also glad that signing up and setting up deliveries was easy and that our team has been friendly and helpful.
Reliable, tasty, and eco-friendly - that’s what we aim for!
Thanks for choosing McQueens Dairies. We look forward to keeping your deliveries fresh and on time!Bottled milk and orange juice purchase
I've been coming to this dairy for a bit now, and I have to say, I'm always impressed by the quality of their service and products. The bottled milk and orange juice are always so fresh and tasty. The staff are really nice and friendly, which makes the whole experience even better. Although, I do think that better communication about any issues that might come up could make things even better for us customers.
Hi there!
Sorry for the delayed response (we've only just discovered this platform), and we're glad we did!
We’re so pleased to hear that you’ve been enjoying our bottled milk and orange juice, and that our team made a positive impression - that means a lot to us.
We also really appreciate your feedback about communication, we always want so our service continues to match the quality of our products.
Thank you again for taking the time to share your experience - and for being a valued customer!Weekly dairy products order
I've been a loyal customer of this dairy company for a good while now, and I have to say, the quality of their products is always top-notch. But what really makes them stand out is their exceptional customer service. With my hectic schedule, I sometimes have to change my delivery days last minute, and the staff is always so accommodating and helpful whenever I need to make adjustments to my order. Their professionalism and willingness to assist make ordering from them a breeze and completely stress-free.
Hi there!
Thank you so much for your kind words and for being a loyal customer - it really means a lot to us!
We’ve only just come across your review as we've recently discovered this review platform, so please accept our apologies for the delayed reply.
That said, we're absolutely delighted to hear how much you value both the quality of our products and the service our team provides.
It's great to know that even with a busy schedule, you've found managing your deliveries with us to be simple and stress-free. Flexibility and friendly support are exactly what we aim for, so your feedback truly puts a smile on our faces.
We truly value your loyalty and appreciate you taking the time to share your thoughts. If there's ever anything more we can do to assist, don't hesitate to reach out!Weekly dairy delivery
I'm a regular customer of the weekly dairy delivery service, and I have to say, I'm always impressed by the customer service from the team. Whenever I have a question or place an order, the helpline staff go out of their way to help me. They're so friendly, know their stuff, and seem genuinely eager to assist, which makes the whole experience smooth and pleasant. I really value their hard work and how professional they are.
Hi Alexander!
Although some time has passed, we wanted to thank you sincerely for your kind review. We’ve only just found this platform and are catching up on messages like yours.
It’s wonderful to hear that you’ve had consistently positive experiences with us and that our helpline staff have been friendly, knowledgeable, and eager to help - that’s exactly the kind of service we aim to provide every time.
Your appreciation means a great deal to the whole team, and we hope you're still enjoying your weekly deliveries!
We're pleased to have you as a regular customer. Thanks again for your continued support!Fresh milk delivery
I've been getting my milk from this dairy for a few weeks and it's been absolutely fantastic. Having fresh milk delivered to my door twice a week is such a treat, it really takes me back to the excitement of finding presents from Santa as a kid.
Hi there Jeremy,
Thank you so much for this lovely review, and our apologies for the delayed response! We’ve only recently discovered this particular review platform, but we still wanted to say how much we appreciate your kind words.
We’re thrilled to hear how much you’ve been enjoying your deliveries - and we absolutely love the comparison to the excitement of Santa! That sense of joy and nostalgia is exactly what we hope to bring with every doorstep delivery.
Thanks again for sharing your experience - it really means a lot to the whole team!Weekly 2lt milk delivery
I am really disappointed with the service I got from this company. It was a nightmare! They kept calling me constantly just to set up a direct debit, and when my order finally came, it was all wrong - I wanted a 1 litre bottle twice a week, but they sent a 2 litre bottle once a week instead. When I tried to cancel my order over email, they told me to call them, and then I got passed around different people and put on hold for ages. They even charged me for a "free" sample! The milk went off before the expiration date, even though I stored it correctly. It was a real hassle.
Hi there Kennedy,
Thank you for sharing this feedback, and please accept our sincere apologies for the delay in responding - we’ve only recently become aware of this particular review platform and are working to acknowledge all customer experiences, even those from some time ago.
We’re genuinely sorry to hear about the difficulties you experienced with our service. This certainly doesn’t reflect the standard we aim to uphold, and we understand how frustrating it must have been to deal with repeated calls, order inaccuracies, and challenges around cancellation.
It's disappointing to know we've fell short on providing you with our usual standard of service, and we can see why your experience felt like more hassle than help.
While it’s been some time, if there’s anything still unresolved or you’d like us to take another look into your experience, we’d be more than willing to do so - just let us know.
We really do appreciate honest feedback like yours, as it helps us continue to improve.Milk delivery service
I'm really happy with the milk delivery service from this company. Their customer service is top-notch, the staff are so helpful and friendly. The prices are fair and competitive, so it's great value for money. It's so convenient to have fresh milk delivered to my door early in the morning, it saves me the trouble of having to keep going to the store. The milk is really good quality, and I love the variety of products they offer, especially the yummy milkshakes that my kids love.
Hi there Fox,
Thank you so much for your kind words - and please accept our apologies for the very delayed response. We've only recently come across this review platform and are now making sure to acknowledge all feedback, even from as far back as a year and a half ago!
We're absolutely delighted to hear how much you enjoyed the convenience of our doorstep deliveries, and that our customer service and product range - especially the milkshakes! - made a positive impression on you and your family.
It’s always a pleasure to hear that we’ve helped make someone’s mornings a bit easier and tastier.
Your support means a great deal to us, and we’re truly grateful you took the time to share your experience. Thank you again!Weekly early morning doorstep milk delivery
I've been getting woken up at 3 am every week for the last three weeks by the delivery driver. I asked them to deliver to the back door quietly and to leave an empty box at the back gate, but they kept ignoring my requests. Customer service said they would sort it out, but nothing changed. Being disturbed at 3 am every week is not great, so I've decided to cancel my order because of this ongoing problem.
Hi there Oliver,
Thank you for your honest feedback - and please accept our sincere apologies for the very delayed response. We've only just come across this platform and are working through all past reviews, including those from a year and a half ago, to ensure no voice goes unheard.
We're really sorry to hear about the disruption you experienced. A 3am wake-up call is the last thing we’d want for any of our customers, and it’s clear that your delivery instructions should have been followed more carefully.
We completely understand your decision to cancel, and while we're sorry to have lost your custom, we do genuinely appreciate you sharing your experience. Feedback like this helps us identify where we’ve fallen short and where we need to improve.
Thank you again.Milk and apple juice purchase
I've been a customer for a few months now and I must say, I've been really impressed with the service from this company. The deliveries always show up early in the morning, so my products are always fresh and cold. The milk is top quality and the apple juice is absolutely delicious, the best I've ever had for sure.
Hi there Jackson,
Thank you so much for your kind words - we really appreciate you taking the time to share your experience, even though some time has passed since you left this review!
It’s fantastic to hear that you were enjoying both the service and the quality of the products, especially the apple juice - we agree, it’s a favourite with many of our customers!
Knowing that your deliveries were arriving fresh and on time means a lot to us, as that’s exactly the standard we aim to deliver every day.
If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. Thanks again for your support!Quality dairy products
I am really impressed by the range of dairy products this company offers. They have everything from milk to cream to eggs, so you can find it all in one place. The quality of their products is really good, which is a big plus for me. The website is easy to use, so it's simple to order what you need and set up deliveries. Whenever I have questions, the customer service team is always friendly and has all the answers.
Hi Phoebe!
Thank you so much for your lovely review - although it was left around a year and a half ago, we’re really pleased to have finally come across it!
It’s fantastic to hear that you were impressed with the variety and quality of our products, and that our website and customer service team made everything smooth and straightforward for you. We’re always working to provide both convenience and great service, so your kind words truly mean a lot.
If you’re still with us, we hope you’re continuing to enjoy the experience - and if there’s ever anything we can do to help, we’re just a message away. Thank you again!
About McQueens Dairies
Introduction to the Dairy Industry and McQueens Dairies
The dairy industry plays a vital role in providing consumers with fresh, nutritious, and delicious dairy products. From milk to cheese, yogurt to butter, these products are an essential part of our daily lives. With the growing demand for high-quality dairy products, it becomes crucial to find a reliable and trustworthy dairy brand that meets the expectations of consumers.
When it comes to top-notch dairy products, one name that stands out is McQueens Dairies. This renowned company has been serving customers for several years with its exceptional range of dairy offerings. McQueens Dairies has garnered a stellar reputation in the industry by consistently delivering superior quality products and ensuring customer satisfaction.
What is McQueens Dairies?
McQueens Dairies is a leading company in the dairy industry, specializing in the production and delivery of high-quality dairy products to households and businesses across the country. Established in 1995 by Mick and Meg McQueen, the company has grown to become one of the most trusted names in the industry.
With a strong emphasis on tradition and quality, McQueens Dairies is dedicated to providing customers with the freshest and finest dairy products. The company's commitment to excellence is reflected in every aspect of its operations, from sourcing the highest quality milk to utilizing state-of-the-art production processes.
What sets McQueens Dairies apart from its competitors is its unwavering focus on customer satisfaction. The company understands the importance of meeting the diverse needs and preferences of its customers, and it constantly strives to exceed their expectations. With a wide range of dairy offerings and impeccable delivery services, McQueens Dairies ensures that customers can enjoy fresh and delicious dairy products conveniently and hassle-free.
Products and Services of McQueens Dairies
McQueens Dairies prides itself on offering a comprehensive range of top-quality dairy products that cater to the varied tastes and requirements of its customers. Whether you're a milk lover, a cheese connoisseur, or a yogurt enthusiast, McQueens Dairies has something to satisfy your cravings.
The company's product lineup includes a wide selection of milk, available in various formats such as glass bottles and cartons. From classic whole milk to low-fat options like skimmed and semi-skimmed milk, McQueens Dairies ensures that there's a perfect choice for everyone. Their milk is sourced from trusted local farmers, guaranteeing the utmost freshness and quality.
In addition to milk, McQueens Dairies offers an array of other dairy delights. Their range of products includes delicious flavored milk, refreshing juices, farm-fresh eggs, creamy yogurt, and even milk alternatives for those with dietary preferences or restrictions. All these products undergo rigorous quality checks to maintain the high standards set by the company.
McQueens Dairies understands the importance of convenience in today's fast-paced world. That's why they offer efficient and reliable delivery services to ensure that customers receive their dairy products right at their doorstep. Their dedication to prompt and secure deliveries has earned them the trust and loyalty of numerous satisfied customers.
Leave a Review for McQueens Dairies
Now that you've read about the exceptional offerings and services of McQueens Dairies, why not share your own experience by leaving a review? Reviews play a crucial role in helping others make informed decisions, and your feedback can make a difference.
Visit the website of BritainReviews and share your opinions, experiences, and thoughts about McQueens Dairies. Let others know about the quality of their dairy products, the efficiency of their delivery services, and their commitment to customer satisfaction. Your review will not only assist fellow consumers but also contribute to the continuous improvement of McQueens Dairies.
Don't miss this opportunity to have your voice heard and help others discover the delights of McQueens Dairies. Leave your review today and become part of the growing community of satisfied customers who rely on McQueens Dairies for their dairy needs.
Bonus!
📊 How did McQueens Dairies shine for you?
Contact Information
20 High Craighall Road
G4 9UD Glasgow
United Kingdom
Categories McQueens Dairies
Food and Drinks | Order Online Reviews & Experiences
Page Statistics
Letzte aktualisierung: July 2025
Review with most votes
Milk
The subscription system doesn't work, you cancel it or pause it, they will still send you milk and charge you. The deliveries arrive probably 80% of the time, and they are terri... Read onBy: Frazer