Smiths TV - Overall Rating based on 22 reviews

91% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-04
55-inch Smart TV
The screen is really big and the picture quality is great. Setting it up was easy and the staff w...Read on
ava

Most relevant negative review

  2023-12-13
Tumble dryers (3)
DO NOT BUY ANYTHING FROM SMITHS UNLESS YOU WANT TO WASTE YOUR MONEY AND BE ABUSED AS I HAVE BEEN....Read on
K Stevens

Review with most votes

  2022-02-10
TV rent
My outdoor event that was to accommodate people in their thousands was coming up and the venue wa...Read on
Joel

Reviews (22)

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    55-inch Smart TV

    The screen is really big and the picture quality is great. Setting it up was easy and the staff were really helpful. The service was fantastic and they even sorted out a warranty issue for me. I would definitely recommend them.


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    Electrical items

    I wanted to share how impressed I was with the service I received at the Ainsdale branch. Duncan and the engineers, Tom, Mike, and Neil, were so friendly, helpful and really efficient. I've always been really happy with the service at this store - they are just great. They are really professional and dedicated to making sure customers are happy. I would definitely recommend Smiths TV for all your electrical needs. A big thank you to the team for being so amazing.


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    TV purchase

    This was my first time ordering from this store, and I have to say I was pleasantly surprised. The whole ordering process went smoothly, and they kept me updated every step of the way. The delivery was quick, and the packaging was spot on - my new TV arrived in perfect condition. The TV itself is fantastic, and I'm really happy with my purchase. The only letdown was that there was no manual in the package, and the one I downloaded online was too technical and confusing. It felt like I had to figure out how to set up the TV all on my own, with so many options and not much help. I also had an issue with the warranty - it wasn't clear who would cover it unless I added an insurance plan. Despite these small problems, I would still recommend this store to others.


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    Washing machine, tumble dryer, and dishwasher

    When my family and I went to the shop, John was incredibly helpful and knew everything. We ended up buying a washing machine and a tumble dryer, which were delivered by some really nice guys. Another man delivered and installed the dishwasher, and even fixed the door for us. It was such a great service, definitely five stars all the way!


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    TV purchase, fitting, and guarantee registration

    Buying a TV from that shop was really easy and stress-free. The staff were really good, helping me choose the perfect TV for me. They not only gave great customer service when I bought it, but also offered to come to my house to help set it up, which was a great extra. They even offered to register my TV guarantee for me after fitting it, which saved me lots of time and hassle. I was really happy with the service I got from that shop and would definitely suggest it to others.


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    Flat screen TV purchase

    The people working at the store really knew their stuff when it came to the products they were selling. They were great at answering all the questions I had and gave me lots of useful info to help me decide on what to buy. I liked that they were trustworthy and happy to match prices on similar items, which ended up saving me some cash. The customer service was excellent, with the staff being super helpful and friendly the whole time I was there shopping. All in all, my trip to Smiths TV was fantastic and I would definitely suggest it to anyone else.


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    Fridge delivery

    The delivery guy who brought my fridges was amazing. He was really helpful and didn't mind at all when he brought the new fridges and took away the old one. He even cleaned up after unpacking the fridges, which was really thoughtful. It was great to have him deliver my goods.


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    TV purchase

    The welcome we got when we went into the store was really great. The staff there were so friendly and knew their stuff, they gave us all the info we needed to pick out the right TV. And when our new TV was delivered, the installation was done super quickly and everything was explained to us really clearly. We were really happy with the service at Smiths TV and would definitely tell others to check them out.


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    65in smart tv purchase with soundbar and five year guarantee

    I had a great experience at the local Smiths TV store. The staff were really helpful and made sure I got a good deal on my 65-inch smart tv. They even matched the price of a competitor and gave me a free soundbar with a five-year guarantee. The TV was installed perfectly by two engineers, Tom and Mike, who were really friendly and helpful. I was impressed by their professionalism and knowledge. I would definitely recommend shopping at Smiths TV, they have the best deals in Merseyside. I can't fault the service and quality provided by Smiths TV. Great job!


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    Washing machine purchase

    I had a brilliant experience at this shop. The customer service was amazing, the engineer gave me really helpful advice and did the installation without any issues. They not only set up my new washing machine perfectly, but they also took away my old one without any fuss. The engineer took the time to answer all my questions and showed me how to use the machine. I couldn't have asked for a better experience!


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    New TV purchase

    During my recent trip to the store in Formby, I was on the lookout for a new TV. The team at Smiths were super helpful and really knew their stuff, giving me all the info I needed to make a choice. They took the time to answer all my questions and even suggested some top picks based on what I liked. In the end, I snagged the perfect TV at a really good price. I'd definitely recommend Smiths to anyone after a new telly.


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    TV purchase

    I bought a TV from the shop the other day and I was really happy with the service I got. The staff knew their stuff when it came to the products and they helped me pick the perfect TV for what I needed. The prices were good too, they were on par with what I'd seen in bigger retail stores. All in all, I was chuffed with my purchase.


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    TV delivery

    I bought a TV from this shop recently and was really pleased with the whole thing. They told me it would be delivered in three days, and they were spot on with that - no problems at all. The delivery company they used kept me updated the whole time, making sure it all went smoothly. I'm really happy with the service I got and would definitely shop here again. Thanks for a brilliant experience.


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    TV purchase

    I recently bought a new TV from this store and I have to say, I was really impressed with the whole experience. Even though I live quite far from the shop, I found the prices competitive and the customer service excellent, making the journey worth it. Now, I always check their stock first before looking at any other stores nearby because the service I received was outstanding. The whole process, from beginning to end, was really easy and stress-free.


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    High-quality television

    The service at this store is brilliant. As soon as I stepped in, I was greeted by a friendly and helpful staff member who helped me find exactly what I needed. The manager was really helpful too and made sure I got a great deal. The delivery guys, Mike and Tom, were spot on and got the job done quickly. All in all, I was really impressed with the service I got.


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    Dishwasher fitting

    I recently got a dishwasher from Smiths TV and they did an excellent job of fitting it in my kitchen. The customer service was really good and they were super helpful. I'll definitely go back there for more appliances in the future. And it's great that they're a local shop.


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    Nothing

    Ignore the review from Karen Stevens, she is a known fraudster. Claims to be psychic and a life coach. Goes under the name Janey as well. Tried to con my company out of hundreds of pounds


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    Competitive pricing and timely delivery

    I needed a new TV so I found this shop with good prices and promised quick delivery. I was impressed and decided to go for it. Ordering was easy with clear updates all the way. The service was fantastic, the courier was great at keeping me informed and the delivery was on time. The friendly driver even put the TV in my living room, which was a nice extra. I would definitely shop here again.


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    OLED TV

    I bought an OLED TV from this company recently, but I had some problems with the order. I got an initial confirmation, but then they didn't keep me updated on the status of the order. I tried to get in touch through email and phone calls, but they didn't respond for almost two days. When I eventually got through on the phone, they told me they cancelled my order because the TV was an older model. I did some research and found out that the same model was still being sold by other big retailers. The whole thing just left me feeling frustrated and let down.


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    New TV

    I bought a new TV from this shop not long ago and I have to say, I'm pretty happy with how it all went down. Ordering it was easy peasy, didn't have any trouble at all. The staff were alright, nothing amazing but they got the job done. The price of the TV was good, similar to other places I checked out. The delivery came on time and the delivery guy was proper professional. Can't complain really, happy with what I got and the service from this place was decent.